So many parts are easy to use. However, there are times when simple BACK button would be very useful. Aka, I click one thing and then my taxes oddly change in a HUGE change. Then the integration with city and state taxes is awful to navigate. I cant find those topics. Then there is the errors page where I try and submit and it is really unclear how to solve an error, when it's exactly as it is on my form. Just infuriating.

Terrible. Topics are not arranged intuitively, nor is the walk through complete. If I didn't already know I had to file certain things, I would have missed them by walking through this topic. Also, there are so few links for clarification or to see what the actual form is, a feature that was available on every screen of my last software. If I wasn't sure of the answer to a question, I had to separately go to the internet, try to figure out which schedule we were on, and then look through it for the correct line and read the line instructions. Now to add insult to injury, this AI tomfoolery review box is changing my correctly spelled words into nonsense as I type. 0 stars, would not recommend to a friend.

This is why I am not very happy with TurboTax. Very much annoying questions concerning a survey and if I got support from them. I think things were accurate and it was not too bad. Plenty of features with the new tax laws. Good interface with imports and such. Seems compatible with all. This is very annoying that we hav o ove all this stuff for your silly survey.

TT hit a "snag" after removing IRA contribution. I was unable to resolve the snag, yet I was able to complete the return (passed final checks). Net result: higher AGI and lower tax (despite no change in filing status) - seems highly suspicious. I captured pdfs before/after snag to prove it.

Turboxtax has been stubbornly notorious for the final check before filing. It kept asking to FIX issues such as answering Digital Asset on 1099-B for high volume trader. They are PDF file from broker. We had 260 trades from Chase. I'd click NO and Continue 260 times each. That will be 520 clicks! STUPID Intuit.

I have done my own returns 1969--1999, then with TT Deluxe since. I like the sense of having control and seeing the numbers myself rather than depending on a preparer. I have always been impressed by the amount of work it must have taken to codify all the IRS calculation flows into algorithms, and then do it for all the states as well. I've always been satisfied with Deluxe, when I could just enter my info, check the forms for correctness, then just file. However, two recent not so thrilling events came along: Generally, you finish a section and TT puts up some check boxes for "not common" conditions. These I've been able to bypass usually, but recently needed to check one. Instead of any help, TT just dropped me, telling me to take my return to a professional. And then, for 2025, the investment tools I have used were moved up to Premier, forcing me to pay a higher subscription going forward. I know, I know, just like the hit man says, "Nothing personal, just business". Still, not a good feel; my financial advisor's tax service is looking a little more inviting at present.

I have used Turbo Tax and Quicken since the `1990's. This year's version was the worst I have ever used. I imported my investing data but the numbers didn't prefill in the form; I had to manually enter it. To top it all off, I still can't print my final return as of now. I will use Turbo Tax next year, but if have the problems II had this ear, I will move to a different product

Poorly designed interface, with no way to change the font size on screen display. Constantly update almost every time I open the software. Also requires user to upgrade the system software which is unreasonable. I wish I could choose another alternative tax software package. No cool at al!

I appreciate the on-line downloads from my investment carrier and the auto fill of related documents. I believe that you can give better "age related" info about required investment payouts rather than the "you might need to take a payment info" for those over age 73....

This has been the worst TurboTax experience I have ever had after many, many, many years of using. Some information was available in uploaded forms but still had to be entered this year. Have not had to in past years. The upselling has got to stop!!