Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Member photos

Sort by |
Showing 341-350 of 5,613 reviews
Mar 18, 2026
rcasaly
4 out of 5 stars review

The new user interface needs some work.

The new interface is not so good. I have multiple 1099's (INT, DIV, etc.) that are downloaded from Ameriprise and they are all lumped together into a single box with no identifying information (like an acct number) so you don't know what you are selecting until you dive into one only to see a question as to whose account this is (me or my wife's) but at this point I don't even know what account it is!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.

Apr 1, 2026
RJD2026
3 out of 5 stars review

Marginal Experience This Year

I was unable to import information from one of my brokers. Very frustrating. Finding any help from TurboTax was ridiculous - just kept getting stupid ads. I don't like the new interface to input numbers by hand. It was hard to figure out and seemed unnecessary to go through the same loop again and again to get to the input screen. I have been very happy with TurboTax in the past, but this year, it was not great.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 16, 2026
Investment Nightmare
3 out of 5 stars review

Horrible Handling of Brokerage Accounts

It was alright until the audit check. I downloaded the investment information directly from my investment firms. During the audit check, before filing, I had to enter made-up information into fields that otherwise had no auto-filled information. Otherwise, I could not get out of the audit loop. Very annoying and inaccurate.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 15, 2026
elmelm
3 out of 5 stars review

E-file AGI verification problems

Have used Turbo Tax for MANY years without any problems but this year, have attempted 4 times to transmit my return via e-file. Three times return rejected on basis of 2024 AGI amount entered. Was checked numerous times and was accurate. This past submittal (e-filed 14:30 3/15/26) I changed refund status to "apply to next year (27) taxes vs refund". If this doesn't work, I will be filing a complaint with Turbo Tax as amount paid for software "...includes free e-file". Believe software issues need to be addressed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 19, 2026
Abhijit Mukherjee
3 out of 5 stars review

Room for improvement

I have been a Turbo Tax user for 25+ years, and this year I noticed instability in the product, features weren't very clear, and support - I couldn't get through. I have noticed that the quality of the product has deteriorated over time, but this years product was crashing few times. Integration (data import) with financial institutions also didn't appear to work, until I found the solution through support forum, after calling the support line and waiting for 30 min. It would be very helpful if the screens have suggestions and settings to verify. Also the tax prompts needs some redesigning - e.g. it was difficult to find where to put second home information.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Aging in NC
4 out of 5 stars review

Frustrated with download process

I have used Turbo tax for more than 12 yrs. This years features were much more difficult to navigate and downloading was terrible. I had to go back and forth to my Intuit account to get the software activated. Older version downloaded and requested license code on the activation. Frustrating and not as compatible with HP new software.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 18, 2026
Not that happy either
3 out of 5 stars review

Not that happy

My only complaint this year (and last) was that often this year trying to do something in TT, the software would try to take me to my Intuit Account, don't think I have one. / nor could you find one, and then I would get stuck as the intuit program locked me into finding other ways to HAVE TO log in. Had to just Force Quit TT, lost some work one time. Shouldn't make you feel that you are going to fall into a "trap" and lose work... Same problem last year. The other complaint is why do you make it so hard to find the desktop version?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 23, 2026
Smiling John
5 out of 5 stars review

Works as well as advertised, and I recommend it.

Product is easy to use, is accurate, and compatible with my windows 11 system. Had a little trouble at the end, it wouldn't update when I first signed on to efile, but it did update after I opened the return and attempted to efile. It accepted the update. I didn't need any support this time. On balance, it worked out well up to this point.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 13, 2026
cjassant
1 out of 5 stars review

Turbo Tax Wanted More Money to E-File Return

After completing it would not let me e-file. I got a message "You've reached your e-file limit. the IRS only allows 5 returns to be e-filled with personal tax software. Everywhere I turned TURBO TAX was only wanting more and more money to be spent with them. So, the Features that were advertised were not available.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 8, 2026
Neal in HHI
4 out of 5 stars review

TurboTax Improvements for IRAs, Pensions & Annuiti

I have used TurboTax for as long as it has existed. An improvement would be to show the details for the source of 4a, 4b, 5a and 5b. The 4a & 4b IRA deductions include IRAs, (Qualified) annuities and QLACs Annuites. Lines 5a and 5b include Pensions and (Non Qualified) Annuities. You show the sources for 4a, 4b,5a and 5b all lumped together. Can you not separate the sources for 4a,4b and 5a,5b? Also, see using last year's program to estimate the estimated Tax for the current year in the review below. When there are a lot of sources for each, you have to hand calculate to check the items.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.