I find the data down loads cumbersome. Use the same on line app log on each source uses for every day access. Provide sufficient error messages when something goes wrong. I wanted to download data from Interactive Brokers which was a non IRA account with hundreds of transactions I directly downloaded. Interactive interface said it was completed' Turbo Tax never identified down load completion. I have no idea what went wrong etc. Gave up, did it all manually.

I had a terrible time this year for the first time in many years. I had three state returns and was charged $25 each. I thought I was supposed to get one state free. I did my son's Federal return for the State of Washington. Turbotax got confused. It said no Washington State return was needed but insisted I fill out a State Return. There was no form to fill out. I have a feeling the return will be rejected.

I have used Turbo Tax for many, many years. I found this year, where it seems you were trying to simplify it, made it more difficult to enter info. And why would you assume most people don't do estimated taxes. Many of us do and I had to go find where I could enter it.

It gets harder and harder to use it. So many times it happens that you go back one step, and you have to repeat answering the same questions over and over again. Many things are completely unclear as to what they mean. I have never, ever entered anything about a farm, but I cannot get rid of it every year. The farm comes up every year. For our donations, this year we did not have access to the feature that helps enter the items and get an estimated value. We had to d it one thing at the time, a waste of time.

I like your app and have used it for years but this year, when going to file t I had to enter my name and address 3 different times! How frustrating since you already know my name and address!! How about entering it and letting me change it if needed? Same with bank codes and accounts. How about I enter it once and then confirm it?

I have used TurboTax for several years to complete my personnel tax forms. I continue to use TurboTax because the software continually updates itself. Sometimes this is annoying when you are eager to start filling out your taxes, but I like the regular updates. It gives me peace of mind that i am not using outdated information to fill out my tax forms. The format has stayed consistent each year unlike Windows and other providers who feel the need to change everything they possibly can each time there is an "improvement " made which triggers updates.

Turbo tax used to really great and easy to worth with, even though some things can be confusing. but it has many issues. this year for example was the worst for clothing donations. What happened to the table chart to just enter how many of what you are donating. We donate a ton of clothing each year. It comes from 80 year olds that never got rid of anything. boxes of kids clothes in the attic and so on. So if we donated a box of kids clothes we could enter the date then check off how many pants, sweaters, tshirts, shorts, dresses and it used to lump it all and calculate everything. Now we have to look up the cost ourselves and enter each item seperately. It makes me wonder if you want us donating at all. Not a good change at all. Bring back the table. Also importing 1099 and stock reports. I had duplicate entries for everything. I had to g back and delete entries. and what was imported was wrong. I had 30 errors to fix at the end, all because of duplicate entries and the imports had the wrong address and Tin which messed everything up an wasn't asking the questions that I would have solved the error messages if they were imported correctly to begin with. I have to walk through turbo tax a second and third time just to make sure things were correctly imported.

I have been a TurboTax customer for 30 years, and this is by far the worst version I've used. Over the past few years, the software seems to be getting worse each year. The interface no longer carries over the strengths of its legacy design, and some of the new implementations feel awkward and inconsistent. One major issue is that it does not automatically save your data. Preparing a tax return is a long process that requires time to gather and enter information. If the computer times out or goes to sleep, everything can be lost. My first day of works are complete disappeared. The software update process has also become extremely annoying. Every time I find the information I need and reopen the app to continue working on my taxes, it forces an update and blocks me for another 10 minutes before I can proceed.

Not as intuitive as previous years. Could not electronically pull in data from investment companies like JPM or Fidelity. Got "flags" in the summary view that my entries for IRAs and pension "Needed Review" but no links or instructions of how to do that or why it was being flagged.

Nothing was easy: Kept telling me to enter my Canadian income... There is none and never was Completely messed up my Fidelity info. No way to check if it got everything Hard to navigate Hard time finding last years return to help with this year Too much else to list I have been using turbotax for many years and it now is unusable