Turbotax was noticeably worse this year with more emphasis on UPSELLING tax advisory services making me think the poorer experience this year was designed to support the UPSELL.

Been using Turbo Tax for many years except last year due to having some capital gains which I now see I could have used TT for instead of paying over $1500 to a CPA. Great product.

I cannot imagine preparing my return manually. It saves countless hours of my time. It gives me confidence that all the required information is included.

Washington State residents do not have state taxes, only for those eligible for some Families of which I am not eligible . Due to this glitch, even if I don't need a state filing, I can not E-file my return

There is one section where you have to choose your state from a drop down box and the drop box does not include Tennessee in it. It creates an exception.

The desktop version is a very important tool for me to file my return along with my children's returns. I am able to jump in and out of the step-by-step process and look at the form directly very easily.

1) Had software issues, and had to do a manual update, finding that was difficult. 2) I had the desktop version, and time I did a search it would ask me to login. Not cool.

I found the software comprehensive enough to address all of my needs. The few questions I had were easily researched and answered. Knowing LIVE support was available is a good "safety net".

I was shocked to start my tax preparation only to discover that you eliminated It's Deductible. This will be the last year that I purchase your software.

The software is awsome. I can make my taxes in one or two days. It makes my life so much easier and flexible. Enjoy the fact tat it guides me through all the steps and itvis accurate.