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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,721-2,730 of 5,680 reviews
Mar 15, 2026
Reviewer name: Jo48T
1 out of 5 stars
1 out of 5 stars review

TurboTax cannot import Wells Fargo tax documents!!

TurboTax could not import my tax documents from Wells Fargo Advisors. This made taxes extremely difficult to file this year. I have used turbotax for close to 15 years, but I will find another solution next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: Busy Daz
5 out of 5 stars
5 out of 5 stars review

Busy

Great product. Perhaps add a prompt to option on applying refund to estimated tax for following year. It's an easy search in the help screen but should probably be a radio button option.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 7, 2026
Reviewer name: Dc1005
4 out of 5 stars
4 out of 5 stars review

Touro needs

the new tax forms and entries was very difficult to do. better clarification is really needed on all areas. Why are forms so much more harder to process? Am not happy at all also took a long extra time to accomplish

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 4, 2026
Reviewer name: Wayne2222222
4 out of 5 stars
4 out of 5 stars review

Processing fee too much

Didn't like the $40 processing fee. It was way too much for just this service. Please include it with the turbo tax program. and don't just add that to the program. Keep it inexpensive for lower income people.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Mar 12, 2026
Reviewer name: credit card2
3 out of 5 stars
3 out of 5 stars review

credit card form

I couldn't electronically file my state return because the form that takes the information for the credit card will not fit on my laptop's screen, so I cannot provide all of the information necessary for one to use a credit card to pay the $20.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 19, 2026
Reviewer name: Dman231950
4 out of 5 stars
4 out of 5 stars review

Good Desktop Software

I have used Turbo Tax for a number of years and have great luck with it. I just wish that they would stop trying to push their on-line version. it is very annoying!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 27, 2026
Reviewer name: BOSCO3
4 out of 5 stars
4 out of 5 stars review

EXTORTION

FEDERAL WAS NOT AS EASY AS LAST YEAR. YOUR HANDLING OF MISSOURI NR WAS MUCH BETTER. CHARGING $25 TO FILE STATE RETURNS ELECTRONICALLY WAS OUTRAGEOUS! I'LL FILE BY MAIL NEXT YEAR IF YOU CONTINUE TO CHARGE $25 PER STATE TO E FILE.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.

Mar 7, 2026
Reviewer name: Marty2065
3 out of 5 stars
3 out of 5 stars review

State e-filing

You don't make it easy to print out State returns for mailing. I have the same issue year after year. I think you do this purposey so users get frustrated and pay the fee for efile

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 19, 2026
Reviewer name: biro babes
4 out of 5 stars
4 out of 5 stars review

review

Easy but some areas were not user friendly. difficult if your bank is not linked to Turbo Tax. There is no easy explanation on what to do. Takes too much trial and error.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 16, 2026
Reviewer name: Painter65
2 out of 5 stars
2 out of 5 stars review

Hidden Fees that are unethical

Turbo tax is a good product but I resent the hidden fees that you always add! I will never use your product again because of this! I have used your products for over 15 years but NO MORE YOU CROOKS!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382