Nikki was fantastic. She was very patient and answered all my questions. Walked me through the entire process. I would highly recommend her to anyone.

I used the Experts twice and was very satisfied with both Experts. Both Experts were very patient and informative and spent a lot of time with me. It was well worth the $60 spent.

Overpriced, and Intuit (the parent company of turbotax) works behind the scenes to keep tax filing complicated - !!and to keep the IRS from being able to offer cheaper alternatives.

I have been using TurboTax since 2010 with no problems. I am 81 years old and have to call your support line 2 times since then. Program is easy to use, and I automatically get it each year.

All in All it was pretty good. I got stuck a few times where the explanation wasn’t clear to me. I called and was connected to a knowledgable person who guided me through my problem.

When reviewing tax forms I could not find a way to increase font size on my MAC. I have been using TurboTax for about 25 years but my eyesight is getting a little worse so I was encountering some significant eye strain.

I hate that TT is constantly trying to sell additional add-ons. This is very disconcerting and indicates that the software has many faults because it doesn't trust that it can walk you through the process correctly.

I always gave TT 5 Stars but this tax year (2025), they got too cutesy. I had to re-read many sections to understand what information was required. I liked the previous editions. Will still use TT.

Very buggy software for the 2025 tax return. It appears that Intuit is overly focused on selling new services and is neglecting their core service and mission.

I've used Turbo Tax for years. The process of navigating through the various sections is difficult and time consuming. Each step takes you back to the start of the section. Navigation needs to be made more efficient.