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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,701-2,710 of 5,680 reviews
Feb 7, 2026
Reviewer name: NOT HAPPY CUSTOMER77
1 out of 5 stars
1 out of 5 stars review

GETTING WORSE EVERY YEAR

TURBO TAX TRIES TO MAKE TAXES AS COMPLICATED AS POSSIBLE. HOW MANY WORKSHEETS DO YOU HAVE TO PREPARE???? MOST OF THEM ARE ABSOLUTELY NOT NECESSARY. THEY ONLY SUPPORT YOUR AGENDA TO MAKE IT LOOK LIKE TAXES CAN NO LONGER BE DONE WITHOUT YOUR SOFTWARE.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 21, 2026
Reviewer name: Moto7
4 out of 5 stars
4 out of 5 stars review

TurboTax's new interface needs work.

This year's TurboTax interface was the most confusing I've ever seen. I do not like the way options / choices are presented. It took me longer to sort through the individual icons than selecting my option using plain English language.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 15, 2026
Reviewer name: customer5555
1 out of 5 stars
1 out of 5 stars review

Turbotax is now terrible

The software just wants me to buy your audit services which no one needs. Why must you ask me over and over and over again to buy something I DO NOT NEED????

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 16, 2026
Reviewer name: WIG 1997
4 out of 5 stars
4 out of 5 stars review

3//50

FOR SOME REASON, THIS YEAR TU ROR SOME REASON, THIS YEAR TURBO TAX WAS DIFFICULT TO NAVIGATE. DON' KNOW WHY,BUT YOU GUYS SHOULD LOOK AND FIND PROBLEM 3//5

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 6, 2026
Reviewer name: RC2025turboforlife
5 out of 5 stars
5 out of 5 stars review

Generally smooth

much better import process from my financial institutions then last year. Still the same issue with foreign tax deduction when some is from mutual funds and some is from RIC

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 9, 2026
Reviewer name: MarkLysyj
5 out of 5 stars
5 out of 5 stars review

Premier Turbo Tax

Fantastic product. Software download completed with ease. Software installation was simple and quick. Software usage was a pleasant experience. Thank you for creating such a user friendly product.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Mar 25, 2026
Reviewer name: Sue2161
4 out of 5 stars
4 out of 5 stars review

I still recommend Turbo Tax!

I have used Turbo Tax for many years and noticed the changes to the format and questions asked. I prefer the older versions much more. The process is still smooth, but the new layout and approach is not as good.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 21, 2026
Reviewer name: Kent Turbo Tax comments
4 out of 5 stars
4 out of 5 stars review

Turbo Tax overall is good, just not the search

Using the search tool did not work when you clicked it. it did not give you a place to start the search. Always reverted back to last search and you could not get out of it to start I new search. AI in Turbo Tax search sucks.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 11, 2026
Reviewer name: MYLA1751
5 out of 5 stars
5 out of 5 stars review

GREAT ASSISTANCE IN FILING YOUR TAXES

I have used TurboTax for several years and highly recommend it to file taxes. It is reasonably priced and easy to use. I have never had a problem with using TurboTax.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Apr 14, 2026
Reviewer name: SpidoPeter
5 out of 5 stars
5 out of 5 stars review

Long term success with my partner Turbo Tax!

I've been a faithful customer since the early '90's. I did run into couple of software loops toward the end. Not normal, I switched IOS 26, SINCE MICROSOFT booted us off of '10.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382