The processing of investment option trades downloaded from E*TRADE is inadequate and does not meet basic quality standards. More broadly, the option processing screens are incomplete and fail to account for the full range of possible option states.

OREGON SOFTWARE IS STILL WRONG IN LATE MARCH!! DOESN'T HANDLE SOCIAL SECURITY PROPERLY. BASIC ISSUE. GET YOUR ACT TOGETHER. I FEEL SORRY FOR PEOPLE WHO DON'T UNDERSTAND TAXES THAT BLINDLY ASSUME YOUR SOFTWARE IS ACCURATE..

Been using Turbo Tax since the 1980s, I keep using it because it makes preparing the return pretty painless. Writing the IRS a check is a different story.

the ability to get walked through putting information into the program is great. I use that and then go through the forms view. if there is a problem with a form, you can always override what was put in automatically by the program.

I have used Turbo Tax for 30+ years and this is the worst release yet. Things that were easy before were now complicated and visa versa. Was not happy with the product. It also had bugs.

Doing taxes made easy. able to pick and choose areas to work on without the need to answer questions on topics I knew did not apply is a big time saver.

All in all a good tool. I wish there was a way to go back and review previous steps without refilling fields or a glance option to see something already entered.

There is no direct support, phone or chat, that I was able to find. I was unable to report a major failure in the software and I had to work around it with considerable time and effort.

I have always had great success with Turbo Tax. It lets me know when I've left out needed information and helps me resolve the issue. I'm also extremely happy with its ability to download my 1099 information to my tax return - saves me lots of time.

I have been using TurboTax for many years when I am preparing tax returns. Very reliable product and I have engaged with TurboTax experts and the support has been excellent.