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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,671-2,680 of 5,680 reviews
Mar 2, 2026
Reviewer name: VUDU
1 out of 5 stars
1 out of 5 stars review

Frustrating!!!!

After filing and getting charged, my file was rejected. The following day I corrected errors that TurboTax did not catch, I was charged a second time to file

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 14, 2026
Reviewer name: NoWhereMan66
5 out of 5 stars
5 out of 5 stars review

TurboTax Consistently Delivers Quality Results

Have used TurboTax for over a dozen years. I have found it to be highly easy to understand and use, as well as educational. It has consistently provided me accurate and complete information to prepare and fille my tax returns.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Apr 8, 2026
Reviewer name: mek2025
4 out of 5 stars
4 out of 5 stars review

Turbo Tax on-line versus desktop

I was able to access the desktop version but not the on-line version. When attempting to us h on-line version, I was not able to import my previous year tax records.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 25, 2026
Reviewer name: T5071
4 out of 5 stars
4 out of 5 stars review

TurboTax is great but the 2025 navigation isn't

Navigation is worse than with prior versions in the income section regarding interest, dividends, and other 1099 income. The big block buttons are cumbersome, and the lists within each are space wasters.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: marymississippi
3 out of 5 stars
3 out of 5 stars review

charges are ridiculous

why is there a $40 refund charge when i already paid almost $90 just to use the program also why did i have to pay $25 to file a state return when that is suppose to be free???? very disappointed

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 17, 2026
Reviewer name: GotToFIXThisASAP
3 out of 5 stars
3 out of 5 stars review

Terrible error

Bad Error in Form 8949. I REMOVED THE ENTRY INDICATING 8949 DATA would JUST BE SUMMARIZED. Unfortunately, the system put it back in, thereby doubling the CAPITAL GAINS from Fidelity. BAD. REALLY BAD.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 13, 2026
Reviewer name: SS Player
4 out of 5 stars
4 out of 5 stars review

Increasing Problems

Your program is getting clunkier and more difficult to load and operate. I also got hung up on a "review, fix error" item that involved $0.44 of investment income for cost basis. The missing number WAS on the investment copy form.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 18, 2026
Reviewer name: Elsie79
4 out of 5 stars
4 out of 5 stars review

Generally a good program!

Generally a good program. Problems encountered - not able to handle both ABP and accrued interest on bonds. Also not able to handle multiple IRA accounts with US interest for Oregon, but I was able to enter my own total.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 17, 2026
Reviewer name: netnkat
4 out of 5 stars
4 out of 5 stars review

Turbo Tax price beats a CPA

TT expert or chat box was great. After fully explaining an IRA Distribution Adjustment meant, I felt knowledgeable and was able to complete my taxes myself.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.

Jan 25, 2026
Reviewer name: badprocessingfee
1 out of 5 stars
1 out of 5 stars review

Very Bad decision concerning new processing fee

Very disappointed with the new processing fee. Bad decision to make when all your customers are struggling to make ends meet. I have used Turbo Tax for 20 plus years but now I may look at other products.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382