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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,661-2,670 of 5,680 reviews
Mar 23, 2026
Reviewer name: Sheaaaaa
1 out of 5 stars
1 out of 5 stars review

Don't recommend

I'm done with TurboTax and I've been using this for my whole adult life. The fact that desktop doesn't talk to cloud is insane. Don't even get me started on filing business taxes. Nightmare!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 7, 2026
Reviewer name: Bastow77
5 out of 5 stars
5 out of 5 stars review

Suggestions.

I used GROK to answer the most complicated questions. You might review my submissions and make suggestions for record keeping and the timing of certain things (provide this as a print out.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Mar 17, 2026
Reviewer name: 8Anjay
4 out of 5 stars
4 out of 5 stars review

Allow Button Fault

"Allow" button that permits connection to other sites is inert. There is no animation or sound to signify that the button has been successfully activated.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 10, 2026
Reviewer name: SpadeC
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is an excellent product

I have been using Turbotax desktop for over 15 years. It always gets me through our return with minimal issues and it seems to be getting better every year. I will continue to use this great product

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 11, 2026
Reviewer name: MikeyPjr
3 out of 5 stars
3 out of 5 stars review

Too complicated

Turbo tax is too complicated, getting very expensive versus competition, some entries are redundant. Downloads fro banks and brokerage slow or incorrectly applied to return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 1, 2026
Reviewer name: unhappyuser in Oregon
1 out of 5 stars
1 out of 5 stars review

TurboTax is fine, requiring WIN 11 SUCKS !

was always a good product, but the 2025 version REQUIRES Windows 11 ! bad choice to require a bad operating system version There should be no reason TurboTax could not use WIN 10.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 23, 2026
Reviewer name: Dave2889
2 out of 5 stars
2 out of 5 stars review

updates are excessive

Hate that every time I use the program it had to update for several minutes, it has to update every time?! Very annoying. wasn't able to download my 401K information.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: KhaiT
5 out of 5 stars
5 out of 5 stars review

Great tool and saving time

TurboTax is a great tool and easing the paint of filing Fed & State income tax. I would use it again next year hope to get some discount for repeated customer. -KhaiT

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 7, 2026
Reviewer name: simon333
5 out of 5 stars
5 out of 5 stars review

excellent

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Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Feb 11, 2026
Reviewer name: md99223322
4 out of 5 stars
4 out of 5 stars review

Gets the job done

I've used turbo tax for years; generally very good and nicely walks you through everything. the IRS issued PIN node should be MORE obvious as it is quite easy to pass over and miss it! 1 state e-filing should be included in the price not extra.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.