I cannot imagine preparing my return manually. It saves countless hours of my time. It gives me confidence that all the required information is included.

system was not help me back where i made mistake so frustrated, it should be easy to use and clear navigator, i thought it was easy for doing by navigator system

I thought the data entry process for income was more cumbersome than in previous years as it took a while to figure out how to get to the forms and there was not comparison to last year.

I was unable to use the online version because the righthand margin would not allow me to scroll down to the next button. I could not see the down arrow or slide function using Microsoft Edge. Not sure if it was user error or a compatibility issue.

When generating all pages for printing, I wish blank pages would be inserted when printing one page documents. It is frustrating to have one form on the back side of one sheet of paper and the second page on a different page of paper.

TurboTax is an amazing service, nevertheless, some of the tax experts would be able to answer questions more completely if they had more resources at their ringertips.

i WISH THAT WHEN i CLICK SOMETHING THAT IT DOES UNCLICKS WHEN I GO BACK TO CHECK ON SOMETHING LIKE E-FILE FED AND NOT STATE . THAT MAY BE LAST YEAR AND PREVIOUS YEARS . MUCH EASIER THIS YEAR. THANK YOU SO MUCH

There is one section where you have to choose your state from a drop down box and the drop box does not include Tennessee in it. It creates an exception.

Turbo Tax is not as good as it used to be. They need to bring back features like's it's deductible and give users the value of items that were donated and ect.

I had problems this year. the drop down screen for my financial intuitions. Had left off 4 of the banks i use. I found it hard to contact turbo tax by phone. hard to get a live person.