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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 2,621-2,630 of 5,625 reviews
Mar 4, 2026
what what is a nickname
4 out of 5 stars review

n/a

I like using TurboTax, but I am also noticing other options being advertised. I don't like the fact I have to re-enter info, whenever I review whatever I have already entered...mainly basic info such as yes, no, etc.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Jan 19, 2026
HarryF32000
5 out of 5 stars review

I Love TurboTax.

The return was a little complicated because I had to buy and setup a new Windows 11 laptop, as well. It took several hours longer than last year. I still love TurboTax.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 11, 2026
ccubed43
3 out of 5 stars review

frustrating

You still have a lot of errors in the program. I had to manually enter information on the forms in several locations. I will keep track of those items next year when they occur.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 10, 2026
JimM62
1 out of 5 stars review

2025 version is TERRIBLE

I ve used TurboTax for alomst 20 years and this is the worst version ever.......Your online assistant is terrible in terms of navigation and accessibilty. Im swithing to HR Block.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 27, 2026
Needs Work2026
4 out of 5 stars review

Needs Work

Already did this once, Your software repeats this step. Also the GA return was rejected because an update came aftr I filed. I'm still not sure if your software resubmitted my federal and stte because it doesn't explain what's going on.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 4, 2026
R P M
4 out of 5 stars review

I still prefer DVD distribution.

My original copy of the authorization code came in and landed in JUNK while I was in the hospital. it was subsequently trashed before I could see it. QMID codes can be found using CoPilot or an equivalent tool.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 3, 2026
Susan SSI
4 out of 5 stars review

Great software but some problems I have learned.

For the first time ever, I could not fix an error. It was on the Loss Carryforward Worksheet for an item that had been in my tax return for at least 6 years. Why this year? The tax assistant tried very hard and advised me to mail the return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 7, 2026
SusanNow
1 out of 5 stars review

Not Happy With Turbo Tax 2026

I have been using Turbo Tax since 1993 and this year it was so confusing. Quick question - Since I am 87 and haven't changed my status why are all those stupid questions that I have been answering for years.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 7, 2026
Alb92
3 out of 5 stars review

TurboTax is worse this year

Turbotax was noticeably worse this year with more emphasis on UPSELLING tax advisory services making me think the poorer experience this year was designed to support the UPSELL.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 6, 2026
11948
5 out of 5 stars review

Awesome product

Been using Turbo Tax for many years except last year due to having some capital gains which I now see I could have used TT for instead of paying over $1500 to a CPA. Great product.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.