Makes filing easier without all the busy work of entering all of the required investment income data. Easily transferred the information from my broker.

I was unable to use the online version because the righthand margin would not allow me to scroll down to the next button. I could not see the down arrow or slide function using Microsoft Edge. Not sure if it was user error or a compatibility issue.

Talking with a specialist was very helpful. The chat/AI help was terrible and did not respond to my questions in any meaningful way. I finally had to call a specialist whom I was able to speak with after an approximately 15 minutes on hold.

excellent product - i only have one complication, so mine is relatively straightforward. it took about 3 hours to complete. This year, i didn't have any confusing questions.

The desktop version is the best because it is easier to troubleshoot complicated portions of the return because the forms and worksheets are accessible.

It should be easy to print my state tax return. I am very disappointed that it was so hard. Also there should be a save to PDF option when you get to the save button because MACs to print to PDF

It is easy to navigate through the return. I don't have to go through the whole thing and anticipate what kinds of questions I need to ask. I can concentrate on just what I need to enter into my return.

I feel like Charlie Brown when Lucy holds the football for him: Turbo Tax SAYS state filing is free, then charges you another amount once you're done. I wish we could go back to filing taxes for free through secure government sites.

Never had so much difficulty. life insurance interest is not an investment. terrible time forcing it in. being forced to purchase item I didn't want.

Sometimes ask us to make a choice without explaining the choice or the consequences/impact of the choice. Sometimes locks up and you need to contact turbotax to resolve.