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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,591-2,600 of 5,680 reviews
Apr 26, 2026
Reviewer name: Form8997
3 out of 5 stars
3 out of 5 stars review

TURBOTAX NEEDS TO INCUDE OPPORTUNITY ZONES !

NO opportunity zone entries..no form 8997 for present investment and past investments in OZ. I can't understand why your techs can't figure this out. Frustrated !

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 27, 2026
Reviewer name: Gregoryjgol
1 out of 5 stars
1 out of 5 stars review

Turbo Tax Inaccurate

Turbo Tax did not account for the state of Georgia's cap on SALT deductions. This failure has yielded an underpayment of my GA state income tax payment.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 12, 2026
Reviewer name: Steveo63
5 out of 5 stars
5 out of 5 stars review

Thank You TurboTax, You Guys are Awesome.

Another great year of getting my taxes done with TurboTax. It went very smooth, had no problem at all, Thank You TurboTax for another year of confidence and help. I have been using TurboTax for 20 years.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 12, 2026
Reviewer name: tt1990
2 out of 5 stars
2 out of 5 stars review

Don't use TurboTax Desktop

I used the desktop version. What a mistake. It was horribly slow. An update took over 30 minutes. I thought I was back in the 1990s. Why even offer a desktop version?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 23, 2026
Reviewer name: Curtis Scout
5 out of 5 stars
5 out of 5 stars review

New Tax law descriptions could be made clearer

In general, descriptions of new tax laws were fine. I didn't have the confidence in some of my responses to questions that I usually had. I don't know if this is that some of the new laws are more complicated or not.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 8, 2026
Reviewer name: WI_ed
1 out of 5 stars
1 out of 5 stars review

looking for a different tax program for 2026

TurboTax is hard to use, and software support is clueless. A simple credit card entry problem could not be fixed. Makes you wonder what other problems are in the program.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Reviewer name: Emanon1
4 out of 5 stars
4 out of 5 stars review

Former great product loosing its edge.

This year lacked some of the flexibility of previous years. It was not possible to specify the amount of my state refund from the return to pay 2026 estimated taxes. This was disappointing.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 8, 2026
Reviewer name: Difficult product
1 out of 5 stars
1 out of 5 stars review

Difficult at Best!

I spent hours this year working with the desktop version despite my many years of experience with this product. Highly likely I will change applications for 2026 due to the multiple difficulties I experienced.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 9, 2026
Reviewer name: Have Refund Will Travel
4 out of 5 stars
4 out of 5 stars review

Expertise at Your Fingertips

TurboTax is an amazing service, nevertheless, some of the tax experts would be able to answer questions more completely if they had more resources at their ringertips.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 11, 2026
Reviewer name: Joanne D
4 out of 5 stars
4 out of 5 stars review

Turbo Tax glitch

There is no line item in the NYS tax return to add back contributions to NYS ERS. It's reported on Form W-2, box 12e, but it's not linking to the proper line in the NYS tax return. I have to add it back in Line 22-Other.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.