I have used the product for years. I have a CPA so just use it to fill in the appropriate forms rather than for advice. Product is always easy to use and easy to understand.

I have used in past years and been happy. I had more problems with the interface this year and apparent hanging when trying to file. It was frustrating always being prompted to go online. Of all a little more buggy

Impossible to get a copy of e-filed returns from TurboTax if own date is lost. This makes no sense. My computer was damaged before I had made a backup copy on another device. Help information not always easy to find.

pls make it easy - (and prompted?) - to view the tax return to be filed (as it would appear completed to whatever point in the process) as it would appear if filed by mail in printed form.

I am ready to file my state, and it is not letting me enter the month of November for my credit card expiration date to pay for my e-fling fee, very frustating, not happy, will never buy turbo tax again

TurboTax 2025 was my worst experience with the software to date. I don't know if this was because I changed from Windows to MacOS or if it is equally bad on ALL platforms.

I had a lot of trouble reading the small print, and navigating was trickier than it needed to be. I like the fact that it picked up info from last year's return.

extremely dfiffiuclt for people with vision problems ilke macular degeneration to read display. Need to provide an easy to use zoom option for reading and filling out forms. Attempts to sell other services are irritssting

Software is easy to use. But to install it, I had to use TurboTaxhelp.com instead of "InstallTurboxTax.com" because the page looks very suspicious. I tried multiple attempts to go to InstallTurboxTax.com and i kept getting back webpage.

New York State personal income taxes: amounts due, applying refunds, estimates, and deposit or payment options are INFLEXIBLE, DIFFICULT TO LOCATE, and DO NOT CONFORM WITH NEW YORK STATE INSTRUCTIONS. Please please do better next year!