the ability to get walked through putting information into the program is great. I use that and then go through the forms view. if there is a problem with a form, you can always override what was put in automatically by the program.

telephone support was provided to correct a program issue that would not accept the cid code on my credit card- after a call they fixed the program a few hours later

It is easy to use and my CPA uses it to prepare returns. I have a uncomplicated return with straight forward forms and only wages and investment income.

The interface was very awkward this year. Felt like I was being pressured to use online when it clearly won't do the job and opens up a high risk of data being stolen.

Took 4 hours to click each box of my investment transactions to indicate that they are not digital. I don't hold any digital assets. Why can't TurboTax just allow group selection?

HORRIBLE this year. I will never use Turbotax again, EVER! Such a nightmare and waste of hours with glitches and errors in the software that made me redo pages dozens of times. Never again,.

I have used the product for years. I have a CPA so just use it to fill in the appropriate forms rather than for advice. Product is always easy to use and easy to understand.

Turbo-Tax made filing easy, especially since I received a late 1099-B from my brokerage and had to file amended returns. That would have been a nightmare without Turbo-Tax. I'm so grateful it saved me from having to figure it all out by myself!

Product should be compatible with Windows 10. I am not buying a new PC just to do my taxes. Features related to state estimated taxes are confusing.

Inputting the combined 1099s is disastrous. Ditto checking them out. My K-1 form inputs are an educated guess that I don't feel too comfortable with.