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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,431-2,440 of 5,680 reviews
Feb 16, 2026
Reviewer name: NRobert
4 out of 5 stars
4 out of 5 stars review

turbo tax is good but needs clearer directions

I Have used trubo tax for several years but had some problems this year with understanding what got transferred over. Had to restart program to make sure I was not double entering data.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 17, 2026
Reviewer name: netnkat
4 out of 5 stars
4 out of 5 stars review

Turbo Tax price beats a CPA

TT expert or chat box was great. After fully explaining an IRA Distribution Adjustment meant, I felt knowledgeable and was able to complete my taxes myself.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.

Apr 13, 2026
Reviewer name: ChooChoo 5
5 out of 5 stars
5 out of 5 stars review

BEST TURBO TAX YET

I started off slow and wondered "what the .......! But after I got in the grove, WOW!!!! The best to date and I have been using this before it was "Turbo Tax" Thanks

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: Honestraccoon
5 out of 5 stars
5 out of 5 stars review

test

i accidentally clicked something and it put me on the rate turbo tax page and i want it to go back to the previous page but there is no button so im hoping once I enter something on this webiste it will go back to the page I was on

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 8, 2026
Reviewer name: mek2025
4 out of 5 stars
4 out of 5 stars review

Turbo Tax on-line versus desktop

I was able to access the desktop version but not the on-line version. When attempting to us h on-line version, I was not able to import my previous year tax records.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 15, 2026
Reviewer name: edsname
3 out of 5 stars
3 out of 5 stars review

Desktop takes a step backwards - not a good year

import had issues this year for the first time. duplicates were present and when one would be deleted others would disappear as well. Took many tries to get it all working.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 15, 2026
Reviewer name: Mulcahy14
2 out of 5 stars
2 out of 5 stars review

Lower State Filing Fee

I like TurboTax, but you really need to charge less for filing state taxes since most of them are already free. $45 is way too high. $20 would sell it for me.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Jan 25, 2026
Reviewer name: badprocessingfee
1 out of 5 stars
1 out of 5 stars review

Very Bad decision concerning new processing fee

Very disappointed with the new processing fee. Bad decision to make when all your customers are struggling to make ends meet. I have used Turbo Tax for 20 plus years but now I may look at other products.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 6, 2026
Reviewer name: RUHOO
4 out of 5 stars
4 out of 5 stars review

GREAT PROGRAM WITH MINOR QUIRKS

I love using Turbotax, it explains things well. The only thing that I don't like is that when you return to the returns, boxes that you previously checked show unchecked. I have complained about that in the past, but maybe it fell on deaf ears.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 17, 2026
Reviewer name: lookiewookiejohnson
4 out of 5 stars
4 out of 5 stars review

Online > State Download

Encountered the following...TurboTax has had ongoing issues with state form downloads where users get an unexpected error. How do I fix this for Turbotax running on desktop PC?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.