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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,421-2,430 of 5,680 reviews
Mar 12, 2026
Reviewer name: Chi1933
1 out of 5 stars
1 out of 5 stars review

Payment Options

I lost $55 of my Federal Refund due to hidden costs in Payment Options. I have seen many complaints about this same problem. Doubt if I will use Turbo Tax in the future

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 20, 2026
Reviewer name: DLC5656465456456456456
3 out of 5 stars
3 out of 5 stars review

Turbotax 2025

Easy to use, some things do not explained very well so you have to do some research on your own. The "free" state tax does not include electronic filing which is a bit shady to me.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 23, 2026
Reviewer name: LilLilL
3 out of 5 stars
3 out of 5 stars review

Turbo Tax isn't without flaws

There was a glitch with home office deduction. Many users pointed it out. TT never released an update to fix it. As a company they need to hold themselves to a higher standard.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: SciFiGuy3K
2 out of 5 stars
2 out of 5 stars review

Please STOP making it worse!

Dropping support for all Windows 10 users was outrageous! I had to purchase a Windows 11 laptop just to install and use Turbotax 2025. You used to have a great product! Please STOP making it worse!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 14, 2026
Reviewer name: NoWhereMan66
5 out of 5 stars
5 out of 5 stars review

TurboTax Consistently Delivers Quality Results

Have used TurboTax for over a dozen years. I have found it to be highly easy to understand and use, as well as educational. It has consistently provided me accurate and complete information to prepare and fille my tax returns.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Apr 11, 2026
Reviewer name: marymississippi
3 out of 5 stars
3 out of 5 stars review

charges are ridiculous

why is there a $40 refund charge when i already paid almost $90 just to use the program also why did i have to pay $25 to file a state return when that is suppose to be free???? very disappointed

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 25, 2026
Reviewer name: craig1398a
1 out of 5 stars
1 out of 5 stars review

Chase data import does not work

The import system from Chase worked fine in previous years. IT DID NOT WORK THIS YEAR. I want to know who is responsible for this problem - Chase or TurboTax. FIX IT NOW!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 18, 2026
Reviewer name: Elsie79
4 out of 5 stars
4 out of 5 stars review

Generally a good program!

Generally a good program. Problems encountered - not able to handle both ABP and accrued interest on bonds. Also not able to handle multiple IRA accounts with US interest for Oregon, but I was able to enter my own total.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 7, 2026
Reviewer name: Bastow77
5 out of 5 stars
5 out of 5 stars review

Suggestions.

I used GROK to answer the most complicated questions. You might review my submissions and make suggestions for record keeping and the timing of certain things (provide this as a print out.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Mar 2, 2026
Reviewer name: VUDU
1 out of 5 stars
1 out of 5 stars review

Frustrating!!!!

After filing and getting charged, my file was rejected. The following day I corrected errors that TurboTax did not catch, I was charged a second time to file

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382