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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 2,421-2,430 of 5,625 reviews
Mar 3, 2026
Susan SSI
4 out of 5 stars review

Great software but some problems I have learned.

For the first time ever, I could not fix an error. It was on the Loss Carryforward Worksheet for an item that had been in my tax return for at least 6 years. Why this year? The tax assistant tried very hard and advised me to mail the return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 11, 2026
bob4544
4 out of 5 stars review

TT Messes Up in 2025

I always gave TT 5 Stars but this tax year (2025), they got too cutesy. I had to re-read many sections to understand what information was required. I liked the previous editions. Will still use TT.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 11, 2026
ELBEBH
4 out of 5 stars review

Trouble with paying by credit card

Could not get Audit Defense Payment screen to accept a credit card expiration date higher than 08. My card was 09. I re-checked all my information 4 times. I had to use a different credit card

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 16, 2026
Gump1234
5 out of 5 stars review

Longtime user of Turbo Tax for a reason!

Turbo Tax makes it so easy for me to file my taxes from home. Federal and two state tax filings. No issues whatsoever. I continue to use Turbo Tax for these reasons - convenient, easy, accurate, and comprehensive.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Feb 24, 2026
whitefeet
3 out of 5 stars review

constantly trying to upsell

The help section is pretty useless. I find the constant attempt to upsell annoying. navigation through software is cumbersome. would prefer to use iPad for this software

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 20, 2026
TedTexas
5 out of 5 stars review

Turbo Tax is Awesome

Wasn't sure how TurboTax was going to work with inherited IRAs, inherited annuities, and inherited brokerage accounts. It wasn't painful at all...in fact much simpler than I anticipated.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Feb 18, 2026
Hyong
1 out of 5 stars review

you love money more than serving for your customer

You are ripping me off. I paid for premium version of software, and end up paying extra $100. I had to pay for two states and there was fees to file even after I bought two state forms from you.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 9, 2026
b4582509
4 out of 5 stars review

Left Something Out

Not as good as previous years. My financial institution provides a combined 1099. This year Turbo Tax did not parse or separate out 1099-DIV, 1099-INT, or 1099-B. It only saw the first 1099. I had to manually enter the remaining 1099s.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 2, 2026
db33asfda
2 out of 5 stars review

Incorrect Calculations and Missing Forms

Rental Property Real Estate sales all screwed up. Was on the phone with Turbotax for 3 hours and they agreed the program is buggy, missing forms and calculating incorrectly this year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 11, 2026
cmcken
4 out of 5 stars review

Needs Improvement and better transparency with fee

I thought I was getting free federal and state efile with the purchase of the turbo tax premier then I got it at the end with a fee from turbo tax. I feel ripped off. Also, some of the wording in the questions are very confusing.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.