Download from Vanguard was a mess. The software would not allow a download using the icon frovidid in the income section. I had to re-enter as a new income source before it would function

Most complex filing season ever. Next year should be simpler. Had multiple 1099s this year. Got through it and the error check okay. All Questions were answered in the information available in the program.

I had to call customer service to get assistance to put the desktop version on my desktop as the info provided would not allow me to do so. Customers should be clearly advised that the "what if worksheet" is not available with the on line version

Spent more time than felt necessary validating input to tax forms. Many of the additional information links required more than basic understanding of income tax. Seems like user needs expanded basics of tax to understand the additional guidance.

We order the desktop downloadable with 5 free federal filings and one free state download. This allows us to file for our immediate family and two elderly parents. Can even be used to calculate other returns if you plan to mail them.

I've been using Turbotax for many years now and it's a lifesaver for us who have investments. It walks you through everything and is always accurate. It gives me peace of mind knowing my taxes ar done correctly.

TURBO TAX TRIES TO MAKE TAXES AS COMPLICATED AS POSSIBLE. HOW MANY WORKSHEETS DO YOU HAVE TO PREPARE???? MOST OF THEM ARE ABSOLUTELY NOT NECESSARY. THEY ONLY SUPPORT YOUR AGENDA TO MAKE IT LOOK LIKE TAXES CAN NO LONGER BE DONE WITHOUT YOUR SOFTWARE.

Some of the forms have issues. Especially the state software. Had to override the numbers entered to account for not aggregating eg: it did not aggregate qualified dividends properly into state from federal.

Have used Turbo Tax many years, feel comfortable that the program accurately compiles my information into the final return and that the final work is accurate.

Was not able download W2 and Brokerage tax documents to auto fill desktop version. Had to manual enter. Was not a problem in past years. Perhaps desktop vs online version glitch.