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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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3.8 out of 5 stars
stars5,625 ratings5,625 reviews
  1. 5 stars42% (2,352)
  2. 4 stars25% (1,391)
  3. 3 stars17% (946)
  4. 2 stars8% (433)
  5. 1 star9% (503)

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Showing 2,381-2,390 of 5,625 reviews
Mar 8, 2026
TalionBirghtblade47
4 out of 5 stars review

Upgrading the middle of use is not a good thing

Upgrading while in the middle of using the desktop version was not a good experience. I upgraded from TurboTax Deluxe to Premier, but there were still prompts asking me to upgrade to premier in places after the upgrade was complete.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Jan 24, 2026
Nostracomas
5 out of 5 stars review

Turbotax ... get it done right the first time.

Easy to use ... We've been using Turbotax on our Windows PCs since it's inception and have never had a problem of any kind with the filing of our tax returns. It has always been easy, quick, accurate, informative and on time.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Mar 8, 2026
Turbo Tax Martine
1 out of 5 stars review

Turbo Tax had issues this year.

I have used Turbo Tax for many years. It seems that this year there were some bumps that I believe were software errors. I could not connect to LIVE SUPPORT. This delayed my finishing my return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 11, 2026
EBCT_26
5 out of 5 stars review

TurboTax Fan

TurboTax was easy to use and helped me do my taxes without too much stress. I have been a convert since TurboTax gave me more accurate results than the CPA we hired which led to us being contacted by the IRS since we didn't pay enough.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're thrilled that you chose to file with us this year! Thank you for making the move to TurboTax—we're here to make your filing experience smooth and stress-free.

Jan 29, 2026
JimRudy
4 out of 5 stars review

Some Bugs When Filing

There was some kind of problem during the filing process when I was asked to input my email address. I was transferred to forms and then when I returned to filing, I was dropped into the first filing screen.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 6, 2026
ThuanN
4 out of 5 stars review

Turbo Tax could be better

After each step, turbo tax should have an option to go back and edit the form again. For example, after I enter the wrong w2 form, I could not go back and edit that form again.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 17, 2026
howc
1 out of 5 stars review

Very Disappointed in Turbo Tax this year

No printable state form which is the same as not giving me the state return. Helps were not provided. Every time I clicked on a question mark the help screen was blank.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 27, 2026
Needs Work2026
4 out of 5 stars review

Needs Work

Already did this once, Your software repeats this step. Also the GA return was rejected because an update came aftr I filed. I'm still not sure if your software resubmitted my federal and stte because it doesn't explain what's going on.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 7, 2026
JRWHOU
5 out of 5 stars review

TurboTax is awesome!

As usual with TurboTax, the experience of filing taxes is a breeze. You just read the instructions and fill in the blanks. It allows you to go back and forth between sections and never loses a beat.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Feb 13, 2026
complicated BS
1 out of 5 stars review

TurboTax sucks!

I have been using for 25 plus years. I have given you input to no avail. This time your product will not let me efile the state with little explanation. Can't fix it. I'm done wit TurboTax.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382