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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,381-2,390 of 5,680 reviews
Mar 25, 2026
Reviewer name: ASGH3456
2 out of 5 stars
2 out of 5 stars review

E Filing Continues to be a Significant Issue

Second year in a row that e-filing failed for me. Process of compiling 1040 is seamless, the process of electronic filing has significant problems. Do not have enough time to trouble shoot this problem. I will not be using Turbo Tax next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 13, 2026
Reviewer name: TheMillgg
3 out of 5 stars
3 out of 5 stars review

TubroTax

I was unable to transfer my last years tax forms to TubroTax because it was saved as a PDF. The software said it transferred but no data was transferred. Can you make it so I and others can save as a tax, or whatever form transfers?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 18, 2026
Reviewer name: Hal59
4 out of 5 stars
4 out of 5 stars review

TurboTax is easy to use

Mostly easy to use. I only had one minor issue -- I tried to switch to the online product from the download version and had a minor problem, so I used the download version.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 9, 2026
Reviewer name: Physlab
5 out of 5 stars
5 out of 5 stars review

TurboTax is reliable and I find it to be accurate.

Appreciate the ease of downloading investment information. TT could do better job of filling in income and dividend information into the appropriate boxes.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 16, 2026
Reviewer name: tester9988
3 out of 5 stars
3 out of 5 stars review

Starting to consider other brands next year

It got more difficult to use. I got several moments to search internet to know what I need to enter. descriptions are not intuitive enough. explanations should come with real-life word and then for the experts.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 2, 2026
Reviewer name: Why2001
3 out of 5 stars
3 out of 5 stars review

Be careful with extra fees

Hate the new format that you have changed to. Program automatically tries to suggest we have a Canadian Pension. You costs for incremental states is crazy expensive.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 17, 2026
Reviewer name: JoeInNV
4 out of 5 stars
4 out of 5 stars review

Desktop version Easier than Online

Using Desktop version was relatively easy to use. Been using for over 15-20 years. Tried using the online version as suggested by app but had too many problems with how it worked. Was unable to continue, so went back to doing it on desktop.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 10, 2026
Reviewer name: fingwontallowmenickname
1 out of 5 stars
1 out of 5 stars review

Turbo tax is a piece of garbage

Piece of crap. Built on outdated code. Takes 10 minutes+ to boot. I had to uninstall and reinstall several times. The login requirement made the product 10x worse.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 16, 2026
Reviewer name: angry level 10
1 out of 5 stars
1 out of 5 stars review

turbo stinks

i can't print just state.... then made a mistake and couldn't efile state...it stinks... bad bad .. i am so frustrated i make one change on state and all of sudden it is a mended when i haven't even filed it..

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 24, 2026
Reviewer name: Martin6780
5 out of 5 stars
5 out of 5 stars review

Last agent was very helpful in resolving my error

I had some issues with out IP Pin # that I did NOT know I needed . and also I made a an incorrect data entry regarding 2024 AGI. Both cleared up finally.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.