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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,371-2,380 of 5,680 reviews
Apr 1, 2026
Reviewer name: ADMADMADM
4 out of 5 stars
4 out of 5 stars review

Not as good as previous years

Not as good as in previous years. Didn't have the proper routing for reporting expenses for 529 plan. Good thing I went to "Forms." It made a big difference in refunds/amount owed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 22, 2026
Reviewer name: Stretch1949
4 out of 5 stars
4 out of 5 stars review

TurboTax Desktop Version Is the Best

The desktop version is the best because it is easier to troubleshoot complicated portions of the return because the forms and worksheets are accessible.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Feb 13, 2026
Reviewer name: Farid99
5 out of 5 stars
5 out of 5 stars review

Love Turbo Tax

I have used Turbo Tax for decades both when I owned my own business (Home and Business) and now the Premier. Its easy to use, never have had any issues with my returns Federal and State.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: tungl
2 out of 5 stars
2 out of 5 stars review

TurboTax is Crap!

TurboTax 2025 was my worst experience with the software to date. I don't know if this was because I changed from Windows to MacOS or if it is equally bad on ALL platforms.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 16, 2026
Reviewer name: WIG 1997
4 out of 5 stars
4 out of 5 stars review

3//50

FOR SOME REASON, THIS YEAR TU ROR SOME REASON, THIS YEAR TURBO TAX WAS DIFFICULT TO NAVIGATE. DON' KNOW WHY,BUT YOU GUYS SHOULD LOOK AND FIND PROBLEM 3//5

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 18, 2026
Reviewer name: Danno26
5 out of 5 stars
5 out of 5 stars review

So helpful

Have used this for years. The built in features that prompt you what kinds of inputs belong in the forms, and examples makes this a confident filing tool.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Customer Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Apr 13, 2026
Reviewer name: RoseyToes
5 out of 5 stars
5 out of 5 stars review

Turbo Tax usually makes taxes easy

Turbo Tax has always been highly accurate for us in the past, and we trust it is this year as well. It is fairly simple to use ad was better this year than in the past.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Feb 11, 2026
Reviewer name: md99223322
4 out of 5 stars
4 out of 5 stars review

Gets the job done

I've used turbo tax for years; generally very good and nicely walks you through everything. the IRS issued PIN node should be MORE obvious as it is quite easy to pass over and miss it! 1 state e-filing should be included in the price not extra.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Apr 8, 2026
Reviewer name: FMP 1
3 out of 5 stars
3 out of 5 stars review

2025 Premier Tax Product

Why was I charged for State efile. when my Premier product included a free Federal and 1 State efile? Also, the product worked relatively well until the end when I attempted to efile my returns. Very confusing.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 19, 2026
Reviewer name: KEB1234
5 out of 5 stars
5 out of 5 stars review

Ability to see where numbers come from!

TurboTax helped me complete and file taxes for all the various members of my family with their individual complexities. It is really convenient that TurboTax can fil in items from parents' tax return to dependents' returns, if needed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!