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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,743 ratings5,743 reviews
  1. 5 stars42% (2,395)
  2. 4 stars25% (1,423)
  3. 3 stars17% (969)
  4. 2 stars8% (442)
  5. 1 star9% (514)

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Showing 231-240 of 5,743 reviews
Apr 10, 2026
Reviewer name: TCK0
4 out of 5 stars
4 out of 5 stars review

TT Review

TT is wrong when calculating estimated 2026 federal taxes. Is still uses actual 2025 tax withholding even when I was asked in the interview and answer to use my entered number. I could not see how to override that. You should also make it simpler to print selected forms anytime in the process. You should also retain the answers to the interview questions. When looking back over last year's taxes, and going through the interview in step with completing the current year, I find some default answers (or nothing) is shown as last year's answer for the interview questions. Why are last year's answers not there?? This means any research I did ls yea must be don again if I don't remember how I answered the question.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 13, 2026
Reviewer name: Jeanine48
3 out of 5 stars
3 out of 5 stars review

Adjusting Turbo Tax Entries

I left feedback on a previous screen. I'll do it again, The 'suggested review topic' keeps going away; it keeps changing. Anyway, I had several issues that I had to adjust informaiton on the retun. First, was related to my RMD where I donated a portion to a 'qualified' organization. It didn't record it properly and it had to be adjusted. Second, my husband received the Windfall Elimination check thru President Biden in 2025; and, it wanted to call it money not recorded in 2024. And, when importing 1099 information from Edward Jones I had to 'confirm' that profit/loss was reported to IRS. Also, you're not allowing me to use our new email address; which I was able to enter in the tax return information. I'll use the OLD one and hope I remember to look for it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 31, 2026
Reviewer name: Morris_1956
4 out of 5 stars
4 out of 5 stars review

Not As Easy As Previous Years

I struggled more this year with using Turbotax. The 'Interview' process wasn't as intuitive as in the past. I especially had trouble when trying to report our sale of a piece of undeveloped land that we inherited but wasn't used to produce any income.income.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 13, 2026
Reviewer name: BertPvfd
1 out of 5 stars
1 out of 5 stars review

TurboTax has tanked

Been using turbotax for many years. Never again. Wouldn't forward info from 2024, wouldn't save properly, errors, edit and delete buttons hidden only found them by moving the mouse around, review didn't find a missed field that stopped the file process. I can go on and on. Struggled through to get it done. Got a message that the Idaho state was not yet update a few weeks before the deadline. Used to be good but not anymore.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
Reviewer name: JPM2026
5 out of 5 stars
5 out of 5 stars review

Best Version of Turbotax Yet

Congratulations on continuing to make this product better and more accurate every year. In previous versions, you had a brief tutorial at the beginning of the filing process that gave you a tour of what has changed compared to the prior year. I miss that. Also, a great feature to add would be to somehow to a side-by-side comparison of the prior year return which is something I always do to ensure I didn't miss something from the prior year. I realize this might be hard to execute in software given that the line numbers and format of tax returns change each year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 1, 2026
Reviewer name: TheBeeMan
4 out of 5 stars
4 out of 5 stars review

2025 Tax Preparation

Newer format is a bit confusing to an older generation. I tried the online version but didn't like that I couldn't save the tax form on my computer...or at least I couldn't figure it out. I've been purchasing the desktop version for years so I can file my daughter and son-in-law's taxes for them. Online version didn't lend itself well to that application.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 13, 2026
Reviewer name: LONGTIMER20
3 out of 5 stars
3 out of 5 stars review

Needs improvement

I cannot e-file with Turbo Tax because my income is not taxable on W2's. You should fix this. Now I need to file an amended return and I can't find the form because you think I didn't file. Support used to be great but not anymore. I'm using another company this year because my computer uses Windows 10. Can you fix this? Getting too expensive.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: LOCYROB
3 out of 5 stars
3 out of 5 stars review

NA

My IRA provider gave me 2 1099R's for my IRA as per the IRS guidelines, one for my taxible amount or my RMD, and one for my charitable contributions part of my RMD. When I go. through the turbotax I could only figure out how to put the RMDs in separately but I could not get them linked to my one Raymond James IRA account. Consequently it tried to charge me a $2800 pentalty for not meeting my RMD. It took me 4 hours and 2 phone calls to work through this. Surely this can be made more user friendly!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 1, 2026
Reviewer name: StevenBearden
3 out of 5 stars
3 out of 5 stars review

Takes too long to update.

It takes entirely too long to update. I am running very high internet speed and a modern computer. It should take that long to update software. I think Turbotax knows that there is a issue because it puts comments while updating like "we know it is taking a little longer than usual".

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Jan 25, 2026
Reviewer name: BRUCE
1 out of 5 stars
1 out of 5 stars review

No more "digital downloads" from Sam's

I got an email stating that I got an electronic download email was delivered, but nothing came through....I tried calling customer service and was connected to an agent that was barely understandable, and I deduced she said to wait up to 72h hrs. and see if something magically happens. This item cannot be returned so looks like I have to spend more time in 72 hrs to communicate gobbledygook and get frustrated all over again. This is the last time I make a "digital download" from Sam's.

Helpful?6EB49KDBCT9F18151355382