Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

Member photos

Sort by |
Showing 2,251-2,260 of 5,680 reviews
Apr 10, 2026
Reviewer name: fingwontallowmenickname
1 out of 5 stars
1 out of 5 stars review

Turbo tax is a piece of garbage

Piece of crap. Built on outdated code. Takes 10 minutes+ to boot. I had to uninstall and reinstall several times. The login requirement made the product 10x worse.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: Dingodile2K
3 out of 5 stars
3 out of 5 stars review

Turbotax is just okay. It's the devil you know.

The pop up boxes are too small. The software looks old. It's constantly selling services. It finds ways to charge extra fees. It's like you're not trying very hard. Even this AI comment box doesn't work all that well.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 13, 2026
Reviewer name: Mike WTH
4 out of 5 stars
4 out of 5 stars review

Disappointed This Year

Was disappointed that Turbo Tax failed to import any of my tax data from last year, not even my name. Otherwise, it is an effective and relatively painless way to do taxes.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 14, 2026
Reviewer name: Andrewlax
2 out of 5 stars
2 out of 5 stars review

Awful for crypto

I could not use on windows 10, i wasn't told this was not compatible I sold digital assets last year without a problem, but this year i have to mail in form 1099-da I bought turbo tax to easy file and now I have to mail it in.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 19, 2026
Reviewer name: LAS55
3 out of 5 stars
3 out of 5 stars review

Improvement needed

many questions are ambiguous and there is no info to further explain. state taxes specifies that 1099Rneed to accompany return but there is no feature to upload the docs to the return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 3, 2026
Reviewer name: JL Hut
3 out of 5 stars
3 out of 5 stars review

Every year it has errors in corners where few go

Federal agency interest adjustment for states is still is under Dividends. Come on guys, really? Also, when doing a contract sale it did not transfer or calculate the offset for Michigan right, said I owed zero tax when I owed 10,000. major error

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 23, 2026
Reviewer name: DavidCL1
4 out of 5 stars
4 out of 5 stars review

Great Experience, could benefit more from AI

Great experience! I would only recommend to have AI helping you for specific questions that not necessarily require assistance from a certified accountant.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 15, 2026
Reviewer name: nmia
1 out of 5 stars
1 out of 5 stars review

Horrible TurboTax Experience

I had to enter everything manually from last years return. Never had to do that before and I have been doing this for more than 20 years. May have to re-think continued use of this product

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 23, 2026
Reviewer name: Bobmaniac
5 out of 5 stars
5 out of 5 stars review

This is just right for me

This seems to be set up so that I can work my way through my tax forms and not leave a stone unturned. Moreover, at several points during the process, TurboTax asks me if I am missing something specific.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Feb 26, 2026
Reviewer name: KOS80
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is not perfect.

Turbo Tax correctly classified my Roth IRA distribution as non taxable for the federal return, but incorrectly classified the Distribution as taxable for the state return. It too a lot of work to fix that glitch. Distribution code in Box 7 was a T.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382