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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,241-2,250 of 5,680 reviews
Mar 23, 2026
Reviewer name: Optional Pay
4 out of 5 stars
4 out of 5 stars review

Option to pay directly

I needed an option to pay my taxes via the IRS website and the state website. I did a work around by optioning to mail it in. But I will pay directly. I am not comfortable paying via Turbo tax.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 13, 2026
Reviewer name: scobie1943
2 out of 5 stars
2 out of 5 stars review

software problems

turbotax has an ongoing problem with not being able to upload tax documents from vanguard to turbotax. this software bug has been unaddressed by turbotax software maintenance for years. this is unacceptable. fix this software bug ASAP!!!!!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 10, 2026
Reviewer name: Saguaro26
4 out of 5 stars
4 out of 5 stars review

Tax Transfer Glitch

I've been using Turbo Tax for years on the same computer. For some reason, it would not pick up last year's return to transfer to the new return. Had to import information manually. Not a big deal but annoying

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 9, 2026
Reviewer name: tim66para
3 out of 5 stars
3 out of 5 stars review

Interface is clunky

Repeatedly cycles through the import question = very annoying. Don't tell me to consult a tax advisor. if I consult a tax advisor, I won't be using your software.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
Reviewer name: dutch223
4 out of 5 stars
4 out of 5 stars review

Not as good as previous years

Several issues impacted my rating. One, I have a new computer and was unable to access past returns increasing my data entry work. Two, for some reason the system kept asking about Canada and it was difficult to get around that.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 13, 2026
Reviewer name: bwrxbhf1953
3 out of 5 stars
3 out of 5 stars review

TurboTax is Regressing and not getting better

Too much upselling of higher priced filing solutions and inadequate cost-free explanations surrounding ROTH rollovers and Georgia IRA Basis Adjustment, for those with less than highest skill levels.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 15, 2026
Reviewer name: edsname
3 out of 5 stars
3 out of 5 stars review

Desktop takes a step backwards - not a good year

import had issues this year for the first time. duplicates were present and when one would be deleted others would disappear as well. Took many tries to get it all working.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 12, 2026
Reviewer name: Givemeabreak15
4 out of 5 stars
4 out of 5 stars review

Interface could be better

The interface seems a bit clunky. And it would be real nice to be able to have a side by side view ot the tax return while you are working on the individual steps.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 31, 2026
Reviewer name: mpmpmpmpmpmp
2 out of 5 stars
2 out of 5 stars review

Not intuitive at all!

Not intuitive at all! Not easy to go back to the same category if you have 5 or so identical entries. It cannot generate the 8606 with inherited IRAs, makes it IMPOSSIBLE to finish and file.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 8, 2026
Reviewer name: Turbo Tax Martine
1 out of 5 stars
1 out of 5 stars review

Turbo Tax had issues this year.

I have used Turbo Tax for many years. It seems that this year there were some bumps that I believe were software errors. I could not connect to LIVE SUPPORT. This delayed my finishing my return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382