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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,081-2,090 of 5,680 reviews
Mar 21, 2026
Reviewer name: HeHaMechanic
3 out of 5 stars
3 out of 5 stars review

TurboTax: Don't sit on your own laurel!

Mid March and still bugs from previous years! Shame on you. Keep doing this and you are driving people to look for alternative. User interface has no improvement in last decade.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 4, 2026
Reviewer name: WendaP
3 out of 5 stars
3 out of 5 stars review

Turbo Tax is not user friendly as the past years

It seems to me that the TurboTax this year is not user friendly as the past years. Many instructions are not clear. You have to guess what the software wants

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 4, 2026
Reviewer name: Filander
5 out of 5 stars
5 out of 5 stars review

Great Product

Have been using Turbo Tax for many years now. Find it easy to navigate with clear instructions. A VERY helpful and worthwhile tool that has saving us many hundreds of dollars in tax prep fees over the years.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Feb 28, 2026
Reviewer name: NVMind
3 out of 5 stars
3 out of 5 stars review

Auto-populate feature

This was the first year I could not use the 'Import' feature to populate the 1099 forms. I saw after the fact they were downloaded but it did not populate or give any instruction. W2 worked fine from ADP.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 7, 2026
Reviewer name: JABO23
3 out of 5 stars
3 out of 5 stars review

Needs to update to this century

It would help if you auto filled simple things, like when zip code is put in it fills in city and state. Why do we have to put in bank account info multiple times? It should pull it over; you ask if we would like to store our credit card info.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 6, 2026
Reviewer name: ksa92
4 out of 5 stars
4 out of 5 stars review

I want to enter my own information

When entering information from w-2's or 1099's, if I choose to enter the information myself stop asking if I want to have Turbo Tax automatically get the information from the source after I answer I want to enter my own information three times.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 18, 2026
Reviewer name: HVGIII
1 out of 5 stars
1 out of 5 stars review

turbotax SUCKS

your 2025 software is TERRIBLE. CAN;T UPLOAD MY ACCOUNTS. IT KEEPS ASKING FOR AN ANSWER THAT ISN'T REQUIRED ON PART 3, THEREBY MAKING MY RETURN INCOMPLETE AND i CAN'T eFILE

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 26, 2026
Reviewer name: greener grass
2 out of 5 stars
2 out of 5 stars review

2025 Turbo Tax was a disappointment

Features not available in a timely manner delaying completion of tax returns, could not print state returns when trying to review & file, added complexity- extra steps not required in prior years to load brokerage account data

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 8, 2026
Reviewer name: Shykowski
3 out of 5 stars
3 out of 5 stars review

Needs more quality control next year

A lot of bugs and issues this year with the software. I've been using TurboTax for about three decades and this is the first time I've thought about using anything else. A little more quality control next year would be very helpful.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 21, 2026
Reviewer name: Boredsilly9
4 out of 5 stars
4 out of 5 stars review

Refresh overdue

Please, please do a refresh at least of the opening screens, and some reworking of your dialogue boxes to improve clarity. Even this survey feels balky and dated.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.