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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,021-2,030 of 5,680 reviews
Feb 18, 2026
Reviewer name: Elsie79
4 out of 5 stars
4 out of 5 stars review

Generally a good program!

Generally a good program. Problems encountered - not able to handle both ABP and accrued interest on bonds. Also not able to handle multiple IRA accounts with US interest for Oregon, but I was able to enter my own total.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 14, 2026
Reviewer name: Rampant1
3 out of 5 stars
3 out of 5 stars review

e-file failure

It is to buggy. Wouldn't allow me to e-file the federal form. Probably because I couldn't e-file my MA form. I was stuck in an endless loop trying to e-file.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 12, 2026
Reviewer name: Ark1234
3 out of 5 stars
3 out of 5 stars review

Not straight forward Tax Form

1. I have hard time to make the payment. The credit card payment pop-up is very bad designed. 2. There is no summary for fed and state tax. 3. There are a lot of weird questions, not clear.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 4, 2026
Reviewer name: IronPatty
5 out of 5 stars
5 out of 5 stars review

Great Product

Easy to install, easy to use, and easy to file. The only problem I had was entering a credit card expiration date - could not select the correct month. Had to use a different credit card with month less than "9"

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 28, 2026
Reviewer name: Djw712
5 out of 5 stars
5 out of 5 stars review

Turbo Tax makes it easy

I have been using turbo tax for years and this year I was expecting it to be more complicated with all of the recent changes. It was as simple as it has always been.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Feb 13, 2026
Reviewer name: Poparker
3 out of 5 stars
3 out of 5 stars review

Unaware

Was not aware of online advice or the $40 service fee charged after the fact. No specification of Medicare Part B to be included in medical insurance paid for Wisconsin.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 11, 2026
Reviewer name: wyoming333
5 out of 5 stars
5 out of 5 stars review

TT is dependable

I can count on TT to be similar to last year. My taxes are a step above simple, but not onerous. I live in tax free state but require premier version. Wish I could buy premier without the state version.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 24, 2026
Reviewer name: Skippy273
3 out of 5 stars
3 out of 5 stars review

Duplication Glitch

For some reason, TurboTax allowed duplicate additions of the same information which would have resulted in me paying more in taxes than I should have. I reviewed the final documents, identified the problems and went on my merry way.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 8, 2026
Reviewer name: Shirley10038
1 out of 5 stars
1 out of 5 stars review

Too Many Hidden Fee

Too many hidden fee. I purchase turbo tax premier and I should get I free state. When i open the new state you charge m fee and after i am done you charge me same fee i dont get why.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 2, 2026
Reviewer name: allanzr
2 out of 5 stars
2 out of 5 stars review

TurboTax Help Menu needs work

TurboTax is good unless you have a question. Getting the correct answer is extremely difficult, not clear and, in some cases, outdated. I upgraded to Premier based on the advice when in fact I didn't need to.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382