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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,001-2,010 of 5,680 reviews
Mar 12, 2026
Reviewer name: domo2
4 out of 5 stars
4 out of 5 stars review

Good tool!

At the very end - you could make it easier if you are more clear as to which pages to include in the mailing of which and specific pages for federal and state returns

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 23, 2026
Reviewer name: bjm12
3 out of 5 stars
3 out of 5 stars review

A little cludgy this time around.

Help function didn't work. No where to enter information. Also, no where could I find how to apply my federal refund to my estimated taxes. Had to go back and print out the ES forms. Not very user friendly.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: Hawkeye123456
3 out of 5 stars
3 out of 5 stars review

TurboTax not hitting the mark this year.

Absolutely horrible experience using this program this year. It wasn't nearly as hard in the past. Probably due to A.I. garbage. Not sure I will use TurboTax again.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 28, 2026
Reviewer name: Tritue
4 out of 5 stars
4 out of 5 stars review

Turbo

Since I use standard to file my tax, I expect me to guild me step by step all the way. I don't like the part where I have some error to fix, it does not have that much information to help me what should I enter.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 22, 2026
Reviewer name: DWJX
2 out of 5 stars
2 out of 5 stars review

Doesn't support Cointracker

One of the main reasons I use Turbo Tax and have for many years is I have been able to upload my cointracker data to turbo tax which you have partnered with but now when its time to file you no longer work with them. Big mistake, work it out.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: johnkrakowski
5 out of 5 stars
5 out of 5 stars review

Turbo Tax's the best

I've used Turbo Tax as well as Taxslayer for a number of years. My preference is Turbo Tax. It makes it easier to enter information and takes the burden off of taxpayers, who would otherwise do it manually.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Welcome to TurboTax. We’re glad you made the move, and our priority is ensuring your filing experience is as seamless and stress-free as possible.

Apr 11, 2026
Reviewer name: LouZn
4 out of 5 stars
4 out of 5 stars review

No It's Deductible

Numerous changes to the program threw me off early, was able to figure it out as time went on. My biggest complaint was no "It's Deductible". It took much longer to compute my non cash donations.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 5, 2026
Reviewer name: MidTech
4 out of 5 stars
4 out of 5 stars review

Solid tax prep software choice

I like using TurboTax overall. It is generally intuitive and efficient. I prefer to use desktop. I would like to see an "audit trail" for every number in form 1040, such as the composition of total interest income.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 26, 2026
Reviewer name: Okie B
5 out of 5 stars
5 out of 5 stars review

Returning user

The product was very difficult to purchase from your website. I had call and speak to a person to get the transaction completed. But after the initial challenge of acquiring the product, it worked well as it always has for me in many prior years.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 8, 2026
Reviewer name: Bodegaman
5 out of 5 stars
5 out of 5 stars review

I've used it for years

I don't like the oversell of Turbo Tax ONLINE. Just give the option once and be done with it. I like the download and just keep it on my PC not in the CLOUD!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.