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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,769 ratings5,769 reviews
  1. 5 stars42% (2,403)
  2. 4 stars25% (1,429)
  3. 3 stars17% (975)
  4. 2 stars8% (445)
  5. 1 star9% (517)

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Showing 1,981-1,990 of 5,769 reviews
Apr 12, 2026
Reviewer name: disappointedterribly
1 out of 5 stars
1 out of 5 stars review

Just terrible

Really pathetic. Your software has become nearly useless. Your lack of help screens and information on otherwise extremely arcane, murky and obfuscated questions is unconscionable. A.I. understands your software better than you do. Just terrible.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 6, 2026
Reviewer name: no thanks no thanks
1 out of 5 stars
1 out of 5 stars review

Turbotax sucks

HORRIBLE this year. I will never use Turbotax again, EVER! Such a nightmare and waste of hours with glitches and errors in the software that made me redo pages dozens of times. Never again,.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 8, 2026
Reviewer name: EWY123
1 out of 5 stars
1 out of 5 stars review

Cancel Federal Amend doesn't work

I cannot cancel an amend for my federal 2025 taxes. I did a sample amend a return to help out someone thinking I could just not save the file. Desktop Turbotax autosaved the file and I can't get rid of the amend.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: Amxcool
1 out of 5 stars
1 out of 5 stars review

Pathetic piece of software

Had to manually fill many transactions as I didn't receive 1099-B. There was no provision to upload spreadsheet. The page also displayed 20 transactions without any filters or sort feature.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 15, 2026
Reviewer name: D345
1 out of 5 stars
1 out of 5 stars review

Horrible for state taxes

The state tax product is horrible. Some dollar figures did not automatically populate, even though TurboTax had all the necessary information. As a result, my state tax took a lot more effort than it should have.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 12, 2026
Reviewer name: Rpcasa
5 out of 5 stars
5 out of 5 stars review

Desktop Turbotax is Fantastic

I have used Turbotax for years and the Desktop version is fanctastic. I have helped others using the online version and it is significantly less intuituve and difficult to use.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 2, 2026
Reviewer name: VUDU
1 out of 5 stars
1 out of 5 stars review

Frustrating!!!!

After filing and getting charged, my file was rejected. The following day I corrected errors that TurboTax did not catch, I was charged a second time to file

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 13, 2026
Reviewer name: SS Player
4 out of 5 stars
4 out of 5 stars review

Increasing Problems

Your program is getting clunkier and more difficult to load and operate. I also got hung up on a "review, fix error" item that involved $0.44 of investment income for cost basis. The missing number WAS on the investment copy form.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 16, 2026
Reviewer name: cactus99999
3 out of 5 stars
3 out of 5 stars review

Frustrating

very frustrated with this new Tubotax, seems it is always asking for us to purchase extra services. My returns from previous years did not carry forward to this new Turbotax.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 20, 2026
Reviewer name: Al Kap
4 out of 5 stars
4 out of 5 stars review

Turbo Tax needs a future years forecast tool

Did not allow me to indicate which 2024 tax file to use. Grabbed a "what if" for 2025 to determine potential 2025 tax liability. A "forecast" function would be appreciated to account for known income/expense changes expected in the following year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.