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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,768 ratings5,768 reviews
  1. 5 stars42% (2,403)
  2. 4 stars25% (1,429)
  3. 3 stars17% (974)
  4. 2 stars8% (445)
  5. 1 star9% (517)

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Showing 1,811-1,820 of 5,768 reviews
Apr 7, 2026
Reviewer name: Taxicological_25
5 out of 5 stars
5 out of 5 stars review

The Turbo Tax Advantage

The step-by-step Q/A format, along with electronic data import, provides a quick interactive method to guide users through some of the more complex aspects and forms necessary for IRS compliance.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.

Apr 8, 2026
Reviewer name: Anonymous345345
2 out of 5 stars
2 out of 5 stars review

Worst Year Yet

The software for 2025 taxes was clunky and hard to use. I have used TurboTax for multiple years and this was the worst experience I have had with it. It seems clear the integrity of the offline product is no longer your priority.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 5, 2026
Reviewer name: GoFortheFun
4 out of 5 stars
4 out of 5 stars review

inexcusable wait to update.

When TurboTax is opened, there is a wait while it updates. A few minutes would be great, over an hour is inexcusable. Just had it open the day before.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 11, 2026
Reviewer name: Dana901
1 out of 5 stars
1 out of 5 stars review

Not worth the trouble!!!

Terrible experience! Difficult to download(took hours) Took 20 hours to complete with a simple return. unsure of accuracy. Final checks took hours with multiple repeat requests! Never again!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 7, 2026
Reviewer name: Marty2065
3 out of 5 stars
3 out of 5 stars review

State e-filing

You don't make it easy to print out State returns for mailing. I have the same issue year after year. I think you do this purposey so users get frustrated and pay the fee for efile

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: Fuzi
2 out of 5 stars
2 out of 5 stars review

Annoying Upsell - made for dummies

You sell the premier that has all capability yet need yet its a continued upsell to higher priced products, paid assistance, on-line products that are not wanted, and other nuisance that takes away from the product you sell.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
Reviewer name: LT2025z
5 out of 5 stars
5 out of 5 stars review

TurboTax is dependable again.

TurboTax continues to make doing my taxes easy. Especially that it imports by brokerage accounts and stock accounts. Also, it allowed me to put a date for IRS to withdraw my payment.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 25, 2026
Reviewer name: HNJII
5 out of 5 stars
5 out of 5 stars review

Long Time User

Have been using this product for 30+ years. No problems with accuracy and interface. Seems annoying at times and there should be a fster way to do your taxes.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 4, 2026
Reviewer name: PCozza
4 out of 5 stars
4 out of 5 stars review

Turbo Premier

I didn't like that you mixed1099-DIVs and 1099-INTs in the same input screen. It was too easy to mistakenly input the INT numbers in the DIV boxes. They should remail as two separate input sections.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 12, 2026
Reviewer name: KenTriNet
2 out of 5 stars
2 out of 5 stars review

Does not accurately handle consolidated W2s

Your program should handle a consolidated W2, such as those provided by TriNet to an employee when the employee has worked for two or more companies using TriNet. You mistakenly assume 1 W2 for 1 Company, which is incortect.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382