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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,811-1,820 of 5,680 reviews
Mar 16, 2026
Reviewer name: cactus99999
3 out of 5 stars
3 out of 5 stars review

Frustrating

very frustrated with this new Tubotax, seems it is always asking for us to purchase extra services. My returns from previous years did not carry forward to this new Turbotax.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 6, 2026
Reviewer name: annoyed user 3
3 out of 5 stars
3 out of 5 stars review

annoying new interface

I explained all in my first review of why I didn't want audit review. I'm not going through that again. But keep in mind, this is why my review is going down. Here's another problem. Why do I have to review things twice?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 12, 2026
Reviewer name: credit card2
3 out of 5 stars
3 out of 5 stars review

credit card form

I couldn't electronically file my state return because the form that takes the information for the credit card will not fit on my laptop's screen, so I cannot provide all of the information necessary for one to use a credit card to pay the $20.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 19, 2026
Reviewer name: prh822
4 out of 5 stars
4 out of 5 stars review

It has changed and I had troubl installing it and

I had so much difficulty to installing the product this year, importing info from last year into this year. I have used Turbo tax for decades this year was very difficult.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Customer Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 26, 2026
Reviewer name: greener grass
2 out of 5 stars
2 out of 5 stars review

2025 Turbo Tax was a disappointment

Features not available in a timely manner delaying completion of tax returns, could not print state returns when trying to review & file, added complexity- extra steps not required in prior years to load brokerage account data

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: Tacitus1
2 out of 5 stars
2 out of 5 stars review

Keep the Tax Code Simple

Intuit's efforts to increase the complexity of the US tax code are shameful and harmful to your users. I cannot in good conscience offer an endorsement to TurboTax on that basis.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 27, 2026
Reviewer name: Tooberta
5 out of 5 stars
5 out of 5 stars review

Easy even for us old folks

Turbotax has helped me through some of the most difficult issues (house sales, special deductions, etc.). It is easy for me and I'm not good at computer issues, but Turbo makes it fly.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Apr 7, 2026
Reviewer name: alphabetsoups
2 out of 5 stars
2 out of 5 stars review

Need a good alternative!

Nothing really good to see here. It messed up some 1099 data imports from our institutions and didn't download my corrected w-2 from our payroll company

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 26, 2026
Reviewer name: Form8997
3 out of 5 stars
3 out of 5 stars review

TURBOTAX NEEDS TO INCUDE OPPORTUNITY ZONES !

NO opportunity zone entries..no form 8997 for present investment and past investments in OZ. I can't understand why your techs can't figure this out. Frustrated !

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 1, 2026
Reviewer name: APEER
4 out of 5 stars
4 out of 5 stars review

DISSAPPOINTED THIS YEAR

TT NEEDS TO CORRECT ISSUE WITH NYS QTP TO ROTH TRANSFER FOR 1099 Q FORM! IT KEPT KICKING BACK IN ERROR CHECK, EVEN THOUGH 1099Q BOX IS CHECK AND IS A QUALIFIED TRANSFER.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.