The last 2-3 years, it has gotten more difficult to use. Previously the questions were very plain and straight forward. The last few years it has gotten more complicated and less straight forward each year. Examples are less clear then they we.

Overall good product there seem to be multiple redundancies like Schedule c's being completed multiple times. Either explain the why or reduce the number of repetitive forms

You should be able to handle 1099B form box 1f without me having to search the itnernet for an article on how to enter it in a covuluted way. This box should be n entry wtih questions, Desktop version.

Had to respond to numerous questions concerning if any digital assets were involved. Seems like this could have been handled automatically by Turbo Tax.

I do this every year with Turbo Tax. Roughly 40 years. I took a course to prepare Taxes. When Turbo tax finally came out I started with it and have continued ever since. Using anything else is wrong.

Can't do efile for my Oregon State non-resident income tax return. Called in and talked to someone. Though she spent 2 hours to troubleshoot, she can't solve the issue. In the end, i had to do paper filing. Very disappointed.

AI topic terrible. Search is terrible. whatever question I asked, it doesn't know the answer. I had to ask chatgpt instead and it even give me steps where to enter certain forms.

I am finished with my taxes but cannot email the results of pay what it due. I have printed the file and saved it to a pdf. How do I email the results and pay for what it due either by credit card of from my bank account?/

For years I have used Turbo downloads because I want to do my own taxes. It helps me to know what's what because Turbo has such good explanations. This year I learned how to see the wksht that was generated from the info just entered.

THE SOFTWARE DO NOT GIVE AN OPTION TO FILE COLORADO STATE TAXES BY MAIL AND FORCE YOU TO FILE IT ELECTRONICALLY TO CHARGE YOU $25.00 AND TAX. THIS AMOUNTS TO FRAUD AND FATTENING THE COMPANY REVENUE. COLORADO ACCEPT MAIL RETURNS.