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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,371-1,380 of 5,680 reviews
Feb 17, 2026
Reviewer name: bugtax25
3 out of 5 stars
3 out of 5 stars review

Bug in Macbook version of turbotax

If you are using turbotax on a Macbook, beware. I bought a copy of Turbotax to run on my Macbook and downloaded Turbotax without any apparent issues. No error messages or warnings appeared. When I began using Turbotax and wanted to link it to my brokerage account to download data, Turbotax told me I had two copies of Turbotax running on my computer and had to delete one copy before I could proceed. It took me hours to resolve the problem, which clearly was Turbotax's issue. This is an inexcusable bug

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 7, 2026
Reviewer name: MarthaNC
5 out of 5 stars
5 out of 5 stars review

Love TurboTax!

I've used Turbo Tax for years. I find it to be very easy to understand and to use. This was my first year using the version for Mac and I was pleased to find there were no difference from the Windows version, at least none that I came across in my simple return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Mar 31, 2026
Reviewer name: Mymdrtax
4 out of 5 stars
4 out of 5 stars review

TurboTax is the best, in spite of a step backward

TurboTax is the best tax software I’m aware of. I do not like the change to the way the Interest and dividend forms must be selected and edited. There used to be simple list of payers under “interest” and a separate simple list of payers under “dividends” that could be selected and edited. Someone at Intuit thought combining these entries by the payer was an improvement, but it’s not (hence 4 stars instead of 5)

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 20, 2026
Reviewer name: Daniel23948539058
3 out of 5 stars
3 out of 5 stars review

Not the easiest software to use

Turbotax is not for the fainthearted. Many steps were not intuitive, and the software issues that came up required extensive searches through forums to resolve. This happens year after year. It's still cheaper than paying a professional, but easy is it not.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 23, 2026
Reviewer name: DDo75
4 out of 5 stars
4 out of 5 stars review

Confusing and incorec Miscellaneous Income section

In the Miscellaneous Income section, I indicated that I have no debt to pay pack or to deduct. Yet, a few pages later, TurboTax asked me to tell it about my canceled debts!!!??? Huh? I indicated earlier that I have no debt. But in this page, it gave me 2 specific year to choose from (2020 or 2021) to tell it which PPP loan did I receive and was forgiven. WHAT??? What PPP loan? I never took out nor received any PPP loan!!! Worse is that I have to choose one before it allowed me to proceed. So I back tracked and see what I did to have TurboTax prompted me for my non-existent PPP loan. I ended up getting out of this section and skipped this particular portion in order to proceed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 24, 2026
Reviewer name: Review4NRA
4 out of 5 stars
4 out of 5 stars review

Good but can improve - Add features for NRA spouse

Overall a good experience filing again this year but one improvement can be made to allow me to e-file next year: Please add the ability to input NRA (for Non Resident Alien) in spouse's social field. My spouse is an NRA and not able to file taxes until US immigration proceeds further and she is assigned a social security number. While there was a question about NRA's in this year's turbo tax product, answering that she was an NRA for the full year still required me to input numerical values for her social security number. Since that is a required field I have to mail my returns and manually type in NRA onto the return generated by TurboTax

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 22, 2026
Reviewer name: Sasuga2
5 out of 5 stars
5 out of 5 stars review

Just a senior trying to do his taxes

It would be nice to see examples of completed forms I'm working on ---it would be nice to know how to make corrections without guessing.. Also...I wasn't sure if corrections I made took care of errors correctly... a positive response/example would helpful.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 5, 2026
Reviewer name: JDACS
3 out of 5 stars
3 out of 5 stars review

Year of Turbo Tax Issues

I have been using Turbo Tax for years and this year has not gone smoothly. The 529 program errors caused me significant frustration--had to 'fudge' book expenses numbers to get the correct result--no tax due (until you corrected) I do taxes for my family. Just e filed the second Federal return. And I get a message that I've reached my 5 submission limit for Federal!! When I go to file the next return it better not charge me or I'll ask for a full refund on my Turbo Tax purchase.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Reviewer name: tedium
3 out of 5 stars
3 out of 5 stars review

so many scroll downs, then pick next step.

I want to enter data myself, not pull from institutions. on the laptop that means scroll down, pick enter myself for every number entered. two extra steps for each financial piece of information. tedious. direct pick for entering numbers would be nice. i prefer to efile feds and mail state. yes to save money. to get to state print i have to go thru a step saying i want to paper submit my fed taxes (after i have already efiled feds). not clear. not intuitive. need a direct or better explained way to get to state paper submission

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 23, 2026
Reviewer name: Matty Bumpo
4 out of 5 stars
4 out of 5 stars review

Unable to Transfer Prior Year Desktop to Online

Attempted to transition from Desktop to Online version of Turbotax. Unable to transfer prior year Desktop Turbotax to current year Online Turbotax. Tried many different ways, even free version of Online provided by my financial institution, but each time Online version required me to start from scratch. I gave up and purchased new Desktop version... very frustrating!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.