Bought this item "NEW", when received, this item was an obvious returned item, several small parts were bent and broken. I wanted to return it. Thank goodness my husband was able to put it together with misc. parts he has in his workshop. Shame on you for charging us full price for a return.

We ordered 4 of these units to organize our garage storage. When they arrived the packages didn’t look too good. Two boxes had either busted open and were put back together with packing tape or maybe they had been returned from a previous customer and sent to us. Also, each box we opened contained broken pieces of plastic that made us nervous about trying to assemble the shelving. It was obvious more attention was devoted to engineering and construction than to protective packaging. Anyway, we did assemble each unit and surprisingly it was a fairly smooth process. The overall quality of the units seems good. We did have to hammer out a couple of the corners of two shelves that were partially indented from apparently being dropped on the end. Once assembled the units appear to be strong and the castor wheels look like they can support a lot of weight. Half of the plastic liner sheets provided for the top of the shelves were cracked and chipped, and not sure how to request replacements. Also, the broken black plastic chips that fell out of the boxes we think were some kind of spacers/caps used in/on the vertical posts. We are not sure if these missing parts will affect the long term durability of our shelves. Overall the product appears strong and well designed, but the bad shipping experience really ruined it for us. If we had paid more for these shelves we’re not sure we would have kept them. This vendor needs to step up their product packaging.

We have about 40 of these racks. We just got a few more in and the notches for the plastic stoppers to fit in are so shallow the plastic guides slip right down. The old ones were manufacturered in China and these are made in Vietnam. There is no way the shelves will hold the weight they are advertised to. DO NOT BUY THESE

I bought this to use for my seed starting in the spring. It has worked wonderfully. I can move the plants to sun, easily turn and rearrange the shelves. As the plants grew it was easy to reconfigure the shelf heights. When the plants are finally planted in the garden, this will transition to my craft space to house project materials. I am pleased with this shelf. I was able to set it up by myself in about 20 minutes time, and I am a female, 5’6”, in her 50s. The most challenging part was moving the boxed product from the front porch (it was delivered on time to my home) through the front door.

I ordered two sets of shelves. Both arrived damaged. One so badly that it could not even be set up. That one was returned. The other was set up and I did not notice until the following week that each of the six shelves also have slight twist or bend in them. It’s not bad enough to cause me the time to dismantle and deal w the return, but still disappointing. I ordered a Seville corner rack at the same purchase time and it was sooo much better quality packing, I believe that the poor shape of the Sams club shelves was partly due to the shortcut of packaging for such a heavy item. I bet there are lots of similar issues for people that have them shipped to their homes.

Sturdy shelving units that were easy to put together. Love that you can adjust the shelf heights. We purchased three for our garage. I love that they have wheels—makes them easy to move and clean behind. We saw them in store, but ordered online and had them delivered since they were heavy and we didn’t have a vehicle suitable for transport. Excellent buy!

Some interesting points about this item: 1. Easy to install. Best if you have a rubber mallot to tap shelves into place. 2. This unit assembles as a single 6 shelf unit on wheels or on adjustable feet. 3. This unit can be assembled as two 3 shelf units - one on casters/wheels the other on adjustable feet. 4. the unit on casters has a total limit of 500 lbs or 3600 lbs if not using the wheels. I am not sure if this is a missprint or not. But what is interesting is that you can morph this unit into what suits you best. For me I have a single 4 shelf unit on casters. No tools required, but a rubber mallot is helpful. A regular hammer might chip the finish.

The shelving unit is solid and easy to put together, but the shelves seem to come damaged fairly often. The box I picked from the store appeared undamaged; however, after unboxing it, I found one shelf that was severely bent to the point that it no longer lined up with the shelf poles, as well as two shelves that each had a pole opening that was bent or oblong, making it difficult to secure the snap clips. In the end, I have four correctly positioned shelves, one slightly crooked shelf, and one that is going in the trash because I cannot manage to unbend it.

We have several dozens of these units collected over a couple decades. We install four shelves on each rack and hang the extra shelves on "S" hooks between the units making 3-rack super-units. Then we store most equipment in Rubbermaid tubs. Everything is clean, neat and easily identified. These are the biggest bargain in the shelving business.

The box arrived damaged, completely torn open on one side so I was concerned there might be missing parts. Luckily, this wasn't the case. The rack is very strong and sturdy and I'm very pleased. Although assembly requires no tools, I found it a pain. Possibly, it would have been easier with 2 people. The clips that attach to the poles kept snapping off when the shelf was placed upon them. I ended up using a bit of strapping tape to keep them together. Once the shelves were on, the tape wasn't noticeable. An alternative to these plastic pieces might be a better idea, but overall, it's an excellent product.