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Customer reviews for Imodium Anti-Diarrheal Softgels, 24 ct. for
Imodium Anti-Diarrheal Softgels, 24 ct.
4.4 out of 5 stars
stars
780 ratings779 reviews
  1. 5 stars74% (580)
  2. 4 stars11% (86)
  3. 3 stars6% (47)
  4. 2 stars2% (18)
  5. 1 star6% (49)
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Showing 561-570 of 779 reviews
Jul 15, 2021
Cathy
3 out of 5 stars review

Impossible to open

Imodium works well but the packaging of the oval shaped gel tabs makes it a major job to get the gel tab out of the packaging no matter how many times you fold and pull. If you can actually get the pill out don't set it down because it will roll right off the table because of its shape. I am very unhappy with the packaging of these pills and will never buy them again.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care

We're sorry to hear the packaging of this product caused you some frustration, but we appreciate you letting us know! We'd love to learn more, so please call us at 1-800-962-5357 when you have time between 9 AM & 5:30 PM ET, Mon-Fri. Talk to you soon!

Jan 9, 2021
CTJT
4 out of 5 stars review

Packaging

I love this product and use it often...BUT...WHY is the packaging so difficult to open...for both capsules and gels?!? You'd think it was a narcotic! I end up using scissors to cut it open. Granted, I am an older American, but I've never seen packaging so difficult. What are you afraid of?

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Service

Hi there, we're so happy to hear you like our product. However, we're sad to know you had a hard time opening the package. Please call us at 1-800-962-5357 Mon - Fri from 9am - 5:30pm EST. When you call, please give us your reviewer ID so we can find you in our system. We look forward to hearing from you!

Mar 21, 2022
LilyZ
1 out of 5 stars review

Horrible packaging! Cannot open without scissors.

I use your product a lot unfortunately. It is the best anti diarrhea medicine I’ve found. However, it takes a stick of dynamite to get the darn pills out of the blister packaging. Almost impossible to do unless you have scissors to cut the package or a sharp instrument to pierce it. I don’t always have scissors on me. Please fix this or make an easier option for those of us who cannot manage the current packaging. FYI, I have no dexterity issues and am fairly strong. For this reason I gave you only 1 star. 5 stars for the medication and -4 for the packaging.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care

Hello there, thank you for sharing this with us. We're sorry to hear about the issues you've had with our packaging. Give us a call at 1-800-962-5357, Mon-Fri, 9am-5:30pm EST to share more with us.

May 8, 2018
Shaw
4 out of 5 stars review

Great product terrible packaging

This product truly is amazing and works fast . I had terrible diarrhea and was going to the bathroom every 10 minutes . A friend recommended i take this product before going to the emergency room . I took it and with in a hour the loose stool every 10 minutes stopped . I was so relieved . I would have given this product a 5 star but the packaging sucked and i had to find a knife just to open the packaging and ended up almost going to the bathroom on myself . The packaging needs to be user friendly .

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from con

We're so glad you found relief, Shaw! Our packages shouldn't be causing you any trouble, and we'd love to learn more about this. Give us a call at 1-800-962-5357, we're here from 9AM to 5:30PM ET Monday through Friday. Hope to hear from you soon!

May 31, 2022
Suebug
4 out of 5 stars review

Love product, but dislike packaging.

I use Imodium a lot. It always helps me. It takes forever to open the package. Why don’t you sell it in a bottle? I looked at past reviews and this has been a problem for your years and you don’t seem to listen to your customers. I might have to purchase a different brand that is easier to open.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care

Please accept our sincere apology for the inconvenience and frustration you have experienced with the packaging of the IMODIUM® caplets. In September 2019, the FDA announced a decision to limit loperamide containing medicines, including IMODIUM®, to 48 milligrams (or a 24-count pack size) to help address the misuse and abuse of loperamide while preserving access to an essential, over-the-counter remedy for diarrhea sufferers. In addition, the FDA has also required that the caplets be packaged in individual doses. We invite you to visit the following link to learn more details about this change: https://www.fda.gov/drugs/drug-safety-and-availability/fda-limits-packaging-anti-diarrhea-medicine-loperamide-imodium-encourage-safe-use. As a possible alternative, you may consider trying the Imodium® A-D Oral Solution. This is a mint-flavored liquid that comes in a bottle. We encourage you to discuss this with your doctor.

May 17, 2021
Sharon
2 out of 5 stars review

Problematic packaging

My 88 year old mother and I both need, and use, Imodium AD with good results. But her age and feebleness plus my painful, arthritic fingers make it extremely difficult to open the individual blister packages. I need to use a knife or scissors and often end up cutting the gel tabs! I've read numerous complaints regarding this exact problem and yet it doesn't seem that the manufacturer cares enough to put this product into an easy-to-open bottle. Would love to give this product a higher rating but won't strictly due to the poor packaging.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Customer Service

Thank you for choosing us, we're always happy to hear when our products work! We also value your feedback, so we would like to hear more about the blister packages. When you have a moment, please call us anytime M-F between 9:AM-5:30PM ET at 1-800-962-5357. Hope to hear from you soon!

Nov 9, 2016
GreatProduct
5 out of 5 stars review

Works Well and Quickly

"Fast acting" is the best description of Imodium, in any form. Plus, if not disease-related, one dose tends to do the job, so it's economical. If one or two doses don't do the trick then you'd best get to the doctor because something serious may be going on.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
May 10, 2018
Rainie
1 out of 5 stars review

Too hard to open!

I sent my daughter out to buy me some the night before I went to vegas. Well sure enough I got diarrhea away the casino. Was not able to open the dang things no matter how hard I tried! So they didn't do more much good! Would not recommend this product!

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Customer Service

Thank you for bringing this to our attention! We're sorry to hear about these troubles, and we'd like to learn more to see how we can help. Please give us a call at: 1-800-962-5357 Monday through Friday 9 AM to 5:30 PM ET. We look forward to hearing from you!

Mar 13, 2019
Cecil
2 out of 5 stars review

Buy the tiny solid pill form instead

Imodium (loperamine) is the best product for controlling diarrhea but buy it in the tablet for that comes loose in a bottle. The tiny tablet is easier to swallow than the big rubbery gelcap and contains the same amount of the actual drug. And you don't have to use tools to extricate each gelcap from its hard-to-open sealed pocket. Putting this tiny drug into a big gelcap is just a marketing ploy; individually packaging gelcaps on cards in an unnecessary box may attract more attention on the sales shelf, and the naive consumer may think she is getting more for her money. Further, gelcaps will melt in a hot car and hog space if you carry basic meds and vitamins with you or use a container with a pocket for each of the seven days of the week. Generally a bad idea based on greed.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care

We'd like to hear more from you about this! Please give us a call at 1-800-962-5357 M-F between the hours of 9A-5:30P ET. Thank you and have a great day!

Jan 10, 2022
mr blass
1 out of 5 stars review

terrible features

the tablet form is terrible.I saw you got complaints going back 4 years on your website and declined fixing the problem 4 years ago. This totally unacceptable whe you cant open the packet pushed through. if you use scissors you destroy the tablet. you ignore feedback and this is proof

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Service

Thanks for reaching out to us! We appreciate you taking the time to send some feedback our way, and we'd appreciate the chance to learn more about your experience with our packaging. Please give us a call at 1-800-962-5357, any time M-F 9AM-5:30PM ET. When you call, be sure to mention your username so our specialist can quickly assist you. We hope to hear from you soon!