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Customer reviews for Imodium Anti-Diarrheal Softgels, 24 ct. for
Imodium Anti-Diarrheal Softgels, 24 ct.
4.5 out of 5 stars
stars
782 ratings781 reviews
  1. 5 stars74% (582)
  2. 4 stars11% (86)
  3. 3 stars6% (47)
  4. 2 stars2% (18)
  5. 1 star6% (49)
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Showing 551-560 of 781 reviews
May 13, 2018
Sharon
2 out of 5 stars review

Packaging Sucks

Trying to open this is horrible. It's 10 times worse than trying to open dayquil. After 2 mins of trying to open 1 pack when I needed 2 for the first use, I went to the kitchen and used scissors. What if I'm at work with no scissors? Or driving? At someone elses house? "Can I borrow your scissors to open my diarrhea medicine?" Really??

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
Feb 2, 2018
R.P.
1 out of 5 stars review

This product has not worked for me. I've used caplets before and they have worked well but the sof-gels do nothing for me

What concerns the most is the lack of dosage and frequency of use on the container. If that information is on there the font is so tiny that even with reading glasses I could not see it. My wife got me a pack of Depends on Tuesday (18 in a pack) and she just went back to the store for another pack. Hereafter I'll never get sof-gels again I do trust the caplet to work in one dose. Packing is an important point that you must work on. Many elderly folks rely on this product (me included) for occasional use. Can I take to many? Can I take them too close together? I'm very disappointed.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care Center

We're sorry to hear these didn't work out for you! We'd love to learn more about your experience with this product, so when you have a moment, please call us at 1-800-962-5357. One of our specialists will be available to talk anytime Monday through Friday between 9AM to 5:30PM ET. We look forward to hearing back.

Oct 21, 2016
RELIEF
5 out of 5 stars review

Imodium soft gels

I used to buy store brand until I tried these, I now will ONLY use the "REAL ONE"! There really is a big difference. The gel form of any medication I have found works better, and the Imodium brand seems to be more gentle then others. I won't go back!

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
Nov 4, 2016
kat62
5 out of 5 stars review

Relax all taken care of

I eat a lot of sugarfree candy all which can cause really bad diarrhea and once while at a themepark my whole trip was going to be ruined from this. They had a small help clinic in the park they gave me one of these and I was shocked because in 20 minutes I was all better and able to enjoy the rest of my day

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
Jun 23, 2018
Jpw389
5 out of 5 stars review

I think no problem with packaging

I can only relate to what Imodium pkg. I have but must suspect most are not opening the caplet blistter pack properly. Mine are scored diagonally once on one corner, each blister pack. All you have to do is bend that corner, towards the back of packet as i recall. Nothing coulf be easier, in my humble opinion, i am nearly 85 yrs old. I have a 12 pack of 2mg caplets. imodium, i applaud my box packaging and the Imodium[ AD inside. JW

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
Nov 4, 2016
Lifesaver
5 out of 5 stars review

Works wonders

As a healthcare worker and previous user, I am very familiar with the anti-diarrheal Imodium. It's fast acting, and gets the job done. My first use was when I went on vacation and ate something that just did not agree with me. Imodium was my go to medicine for this situation. I was so grateful for it. I recommend this to clients, friends and family.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
Mar 21, 2022
LilyZ
1 out of 5 stars review

Horrible packaging! Cannot open without scissors.

I use your product a lot unfortunately. It is the best anti diarrhea medicine I’ve found. However, it takes a stick of dynamite to get the darn pills out of the blister packaging. Almost impossible to do unless you have scissors to cut the package or a sharp instrument to pierce it. I don’t always have scissors on me. Please fix this or make an easier option for those of us who cannot manage the current packaging. FYI, I have no dexterity issues and am fairly strong. For this reason I gave you only 1 star. 5 stars for the medication and -4 for the packaging.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care

Hello there, thank you for sharing this with us. We're sorry to hear about the issues you've had with our packaging. Give us a call at 1-800-962-5357, Mon-Fri, 9am-5:30pm EST to share more with us.

Dec 10, 2020
Discussed In Houston
1 out of 5 stars review

Worst packaging ever. Foil pack, impossible.

Your consumers team should be ashamed of yourself, putting a package together with the foil back, it is impossible to get the pills out. Even cutting with a scissor still doesn't help much, put a easy pull foil on the back to pull off at one time, then let pills pop out with push of thumb, the way you have it now is impossible. Have your board members try to push them out during their board meeting. Maybe be you'd get a clue. For a Johnson and Johnson product this is a disgrace! You need to put a warning label on the front, Caution this has a foil backing making it difficult, Impossible for Elder to open! And we at Johnson and Johnson, don't care!!

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Service

Hi, thanks for sharing your feedback. We’re sorry to hear you had issues with our packaging, however, we’d like to learn more about this if you could please give us a call at 1-800-962-5357, Mon-Fri, 9AM-5:30PM ET. Thank you!

Feb 16, 2024
BruceV
3 out of 5 stars review

Works as expected

Could you possibly make the packaging any more difficult to get in to? I would like to meet the sadist who decided this was a good packaging concept. After chipping a fingernail, trying my knife and finally successfully retrieving the Imodium it worked and eventually relieved my stomach distress.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care Center

Hi Bruce, we're sorry to hear you had such a hard time opening the packaging, and we'd appreciate the chance to gather more details to help. Please give us a call at 1-800-962-5357 Monday-Friday between 9:00 am - 5:30 pm EST. Thanks, and we hope to hear from you soon!

Jun 4, 2024
Divadi
3 out of 5 stars review

Works but Please listen to the consumers

These work great but like so many others,,it is Impossible to open the package without carrying a pair of scissors. Why do t you isten to your consumers and make an easy open package.?? It's insane to hear so many people tell you they can't open the package and all they get is, "I'm sorry to hear that".

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Customer care center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-962-5357. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!