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Customer reviews for Imodium Anti-Diarrheal Softgels, 24 ct. for
Imodium Anti-Diarrheal Softgels, 24 ct.
4.4 out of 5 stars
stars760 ratings759 reviews
  1. 5 stars74% (565)
  2. 4 stars11% (83)
  3. 3 stars6% (47)
  4. 2 stars2% (17)
  5. 1 star6% (48)
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Showing 551-560 of 759 reviews
Dec 5, 2020
Todd
5 out of 5 stars review

Packaging Sucks

Product works great, but getting it out of package is the worst. Have to either cut open or keep folding and folding at "perforation". An elderly or person with hand issues will have difficulties opening. My wife cut her finger using the bend and tear method.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care

Thanks for sharing! We'd like to learn more about your experience with our packaging, can you please call us? Our phone number is 1-800-962-5357, we're here M-F from 9AM - 5:30PM ET. When you call, please share your username so we can match your call with your review. Take care!

Jun 22, 2020
Anonymous
1 out of 5 stars review

Inactive ingredients

I take Imodium for lactose-induced diarrhea. And now I read the very FIRST inactive ingredient is lactose - WHAT WERE YOU THINKING? I can no longer use your product because for me, it contains something my body believes is poison that makes me sick. Millions of people are lactose intolerant and should NOT use this product.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
May 19, 2022
ML55
3 out of 5 stars review

Packaging

Product works well. Packaging is terrible. Not only extremely difficult to open and painful for senior hands (impossible without scissors. What to do when I'm away from home?), but also an environmental hazard. Not ecologically responsible. The whole industry needs to acknowledge the enormous amount of waste they are creating and become aggressively involved in change. Please work on sustainable packaging.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care

Please accept our sincere apology for the inconvenience and frustration you have experienced with the packaging of the IMODIUM® caplets! In September 2019, the FDA announced a decision to limit loperamide containing medicines, including IMODIUM®, to 48 milligrams (or a 24-count pack size) to help address the misuse and abuse of loperamide while preserving access to an essential, over-the-counter remedy for diarrhea sufferers. In addition, the FDA has also required that the caplets be packaged in individual doses. We invite you to visit the following link to learn more details about this change: https://www.fda.gov/drugs/drug-safety-and-availability/fda-limits-packaging-anti-diarrhea-medicine-loperamide-imodium-encourage-safe-use. As a possible alternative, you may consider trying the Imodium® A-D Oral Solution. This is a mint-flavored liquid that comes in a bottle. We encourage you to discuss this with your doctor!

Apr 16, 2021
Suzablu
4 out of 5 stars review

The product is Great

The product is great and works most every time. I start with 2, if within a half hour if symptoms still exist, I take 1 more and that does the trick. The issue I have with product is the packaging. If one is sick and weak with no scissors around I embarrassingly admit I use my teeth. There’s got to be a better way.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Service

Hi there, we're glad that this product is working for you! We are always on the path of improvement and change so your feedback is important. We'd like to know more about your experience with the packaging. If you could please call one of our specialists at 1-800-962-5357n 9-5:30 PM ET, Monday-Friday. We look forward to your call.

Apr 2, 2018
Brian
5 out of 5 stars review

Great product, but TERRIBLY hard to open.

Yeah, I've been taking your product for years. Works like magic, but as everyone else writes it's extremely difficult to get the pills out of the packaging. Question: are the NEW soft gels available in every state since I haven't seen them on the market here in Pittsburgh. Please let me know.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Service

Hey Brian, sorry to hear our packaging is giving you a hard time, we wouldn't expect that. We'd like to hear more about your experience using our products, give us call at 1-800-962-5357, we're here Monday - Friday from 9:00am to 5:30pm ET. When we're on the phone we can also help you locate the softgels near you, as they are available in Pittsburgh. We look forward to hearing from you!

Jul 4, 2024
Gcfxt
4 out of 5 stars review

Poor packaging

It appears that most complaints are about the packaging and I will add my review to that complaint. Even though the packaging has been complained about for many years, there has not been any effort to make it easier to open the soft gels. Needed scissors to get the soft gels.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-962-5357. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jun 25, 2018
Dena327
4 out of 5 stars review

Hard to find larger quantities but works

I have a J pouch and my surgeon recommended this product to me. I find it slows things down which helps me get through my day. My only complaint is it has become very hard to find the larger quantities of the gel version. I don't digest pills as well so the gels work better for me. Does anyone have an explanation as to why this is happening?

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
Sep 20, 2024
Barb1971
2 out of 5 stars review

Hard to open

I would like to know why you can’t put the caplets in the softgels in a bottle like the liquid. I don’t care forthe taste of the liquid. Just open the cap and take out dosage. The packaging of the caplets and softgels are very hard to open. It would be more convenient if they were just in a BOTTLE.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-962-5357. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jan 3, 2022
HalfFast
2 out of 5 stars review

Great product... worst packaging ever

I have used Imodium for years but will not drop another dime on this or an other Imodium product. I am, now, older and have arthritis in my hands. Unless one carries around a pair of scissors, it is absolutely impossible to open these little plastic packs with arthritis. I am sure there are other companies who still package the caplets and softgels in a bottle and I will purchase that product.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care

Hi there! We're sorry to hear about this, and we'd like to learn more. Please give us a call at 1-800-962-5357, M-F from 9am-5:30pm ET. We look forward to hearing from you!

Oct 14, 2016
lesacap12629
5 out of 5 stars review

Works when you need it!!

This is an excellent product that really works on your stomach issues! Taken as directed, use two caplets, then one, etc., this is effective and gets you back to normal sooner than any other product I have tried. They also make a variety that will help with diarrhea and with gas. Not a pleasant topic but this product get you back fast! Really works great for me and my family.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822