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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 961-970 of 9,826 reviews
Mar 20, 2026
CarCh
3 out of 5 stars review

TurboTax was frustrating to use this year

3 major complaints: 1. Slow rollout of full functionality. My Macintosh desktop version even had an update today, March 19. I was unable to use Turbotax to calculate my Jan15 estimated tax payment. 2. Minimal/nonexistent error messaging. As an example, I was unable to enter data on Form 5805. It would have been helpful to get a message such as "this entry is computed from Smart Worksheet xxx" or "this form is not required" or "override is not possible" etc. 3. Paying $25 for each state return is expensive for our household of 3 tax filers.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 12, 2026
RJB444
3 out of 5 stars review

Turbot Tax Glitches and Ambush

Generally OK, but had to launch it twice to have it migrate info from last year's return. Also asked for some obscure password I had no clue about. Then, it it had problems grasping or acknowledging that we had taken all required RMD distributions and kept suggesting we needed to take out another $8K. Was also very aggravating to find I had to pay $40 to have my refund transferred to my checking account electronically; felt ambushed. Lame.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
Parlekar
5 out of 5 stars review

TurboTax is very reliable and easy to use!

Step-be-step entry is very useful. User interface is nice. If necessary, I can jump to a specific topic or form easily. Product is updated with the latest Tax laws and is very accurate. There are hardly any bugs, and the software is updated routinely. This version meets my needs and complexity of the tax return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Mar 4, 2026
BDNY
3 out of 5 stars review

1099-R box 14a error was unclear and a surprise

Steps to fix 1099-R box 14a error should be built into the NY State processing vs user has to google the error when it shows up so late in the game, namely after license and bank info is entered. By the time you get to e-filing identity verification steps this should already have been addressed. Totally unacceptable.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 24, 2026
Dsapointd1
2 out of 5 stars review

TurboTax continues to get harder to use

The guidance is poor, seeming to skip subjects and uses too many unexplained acronyms. The help is useless. I've been using TurboTax for years and have noticed a steady degradation in its ease of use. It seems that may be a ploy to get people to give them money for advice and buy audit insurance from them.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 25, 2026
Pearl760
4 out of 5 stars review

Money Saver

This was my first year to use Turbo Tax. I found it hard to find and review the income items (1099div) that I entered myself. The ones automatically imported were easily found. If I did the entries correctly, this product will be a big money saver compared to what my accountant charged. :-)

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 4, 2026
HSA MSA
2 out of 5 stars review

Problems

I have submitted my returns 3 times today. Twice I was told there is an Issue with the HSA portion of my return. But doesn't offer any direction to what is wrong or how to correct it. The information I put in came directly from my W2 and other employer provided paper work.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 31, 2026
Anonymous
3 out of 5 stars review

Disappointed due to Virginia return issue

No problem with e-filing my Federal return. However, I could never get the Virginia app to respond so that I could pay $25 to e-file. I spoke with your technical support several times to no avail. I have used Turbo Tax for decades that this is the first time that I have been completely disappointed with your product. Whatever is wrong with the Virginia segment needs to be fixed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 12, 2026
RJfifty
3 out of 5 stars review

Double charge for filing

I purchased the TurboTax Deluxe Desktop Edition 2025, Federal & State Tax Return [Win11/Mac14 Download] product, which includes 1 state tax filing. However when I tried to file my taxes it would not let me proceed without paying $25 for state filing. This was already paid for with the deluxe product. How do I get my refund ?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
ZBoss
4 out of 5 stars review

Data mining

Have to pay late fees for State TAX. TT asked to fill in data from 2024 file, to accomplish that, had to open 2024 TT State Tax file. TT was not able to obtain data itself, without my direct input! Could not cut & paste from .pdf file to 2025 State file. Of course I am lazy but TT should be able to obtain data from past TT 2024 file.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630