I have used TurboTax for the past several years and have been very satisfied with it—but not so much for my 2025 return. Using the chat feature to find help for specific topics/questions was a frustrating experience, almost always resulting in a waste of time/effort. After several hours of preparing my 2025 return using TT and finally at the point of e-filing, suddenly I was asked for 2024's AGI and had difficulty easily locating that one piece of datae. Somehow the TT software did not seem to me to be as intuitive as it has been in the past.

It's a pretty clunky and cumbersome interface for 2026. Not much has changed, and it's still difficult to get my taxes done, even though I've been using TurboTax for many years, I'm smart, and I'm technology proficient. It should be much, much simpler. One feature that would add a lot of utility is the ability to upload a picture of W-2s and 1099's so that I don't have to enter the data manually. I would also like to have more control to enter data directly on forms in Forms mode, rather than needing to enter it in the background worksheet which is always tedious to figure out. I should also be able to file electronically even if I have overridden some fields.

I have been a user of TurboTax for decades, and have found it to be the one of the best tools for dealing with the complexity of tax preparation/filing and navigating the changes that come with every new tax year. I like its approach to gathering the data with a user-friendly, question-driven interface. I also like the ability to import and compare tax documents from previous years with this year's return.

I get my taxes done every year but if i have any questions it's always an answer from the "community", not knocking anyone willing to help, butt.... Are the people answering the questions Tax Agents/experts or just users who are fluent in the software???

The software is easy to use and can walk you through the process. Having the ability to import all institutions forms makes it so that there are no mistakes. My only suggestion would be to have the ability to import a PDF and pull the data from the file would be a good option.

I experience a "left me hanging" glitch while importing 1099's from my financial institutions. After pressing the button to download the document, there was no indication wait, proceed, close window, import in process, import finished, go to another window. Nothing. After a long wait, ALT+ Tab showed another window with import complete.

I like Turbo tax and have used it for years. This years version is irritating when it comes to options for e-filing since you only get an option to e-file Federal and State. Why would I pay $25 to e-file a state return when I owe the state $27? That is almost 100% of my tax bill. I will continue to mail in state returns with a check until they are free.

The font size you. are using is too small. It should at least be 10 pt; 12 pt would be even better There are tons of white space on each screenl There's no reason for the print being sso small. Charging for efile is preposterous. It should be enough to pay for the Turbotax to cover this.

I have used Turbo Tax products for several years. I was disappointed that "It's Deductible" was no longer available. Calculating charitable deductions wasn't as easy or seamless as previous years. Unfortunately, I will have to explore other options for next year.

You do not make it clear at the time of purchase that the Deluxe version of TurboTax will not guide you through the process of claiming credit for foreign taxes that were paid. I spent an enormous amount of time to find this out. And not from Turbotax. By then, it was too late to download the Premium version (which, I think, but am not sure) will handle Form 1116 and all that is involved. Had I downloaded and installed the Premium version, I would have had to download and manually enter all my tax information all over again. The Deluxe version for many years has handled the foreign tax credit issue.