I have been using for 20+ years. All excellent. I don't know what happened to the 2025 version. Full of changes causing glitches; I answered all questions and the answers were not populated on certain Forms 8606. The IRA/RMD calculations were not clear, etc., etc. It took me more than twice as long to be able to complete and finish. I was not a happy camper. Did Intuit respond nationally to explain what happened? I am wondering if 2026 will be the same. I may be trying out another service if Intuit doesn't explain what happened to all it's users. Thank you.

I love this product. I can't imagine using any other tool to file my tax returns. With that stated, I do have an issue with the programming. It seems as though every year during the final reviews prior to filing, that an erroneous item pops up and require attention. This year it was demanding that I provideEmployer information for Schedule UE(unreimbursed job expenses). This obviously made no sense as neither my wife or I were employed at all. Consequently, I had to enter "dummy" data to satisfy the program and enable filing. This seems to happen nearly every year. It's not always the same issue, but always something annoying like this.

It is very simple to use. The guided questions make it so. It makes a very complicated tax system simple. I've been using it since it first came out and have never had a problem. Of course I have a fairly straight forward return which helps. I will continue to use it.

My navigation throughout the process was easy! I applaud Turbo Tax for their accuracy and expertise. And I just signed up for their Tax Advantage program which automatically emails a downloadable product in November which includes additional features for free!

The program is easy to follow. However when it came to filing my return and paying for the e-file, I had difficulty with the screen cutting off the top of what was being asked for my credit card information. I took me more than 20 minutes to view where I was to put in my name and credit card number. I had this same problem in 2024.

I have counted on TurboTax to file taxes for many years. The prompts to buy add-on services was annoying. It's good to know where to click if I should want to buy a service, but being prompted so many times reduces my confidence that the TurboTax product is accurate and complete as delivered. Also, I prefer to manage my digital financial information. Using the online version of TurboTax means that a copy is there in addition to the copy sent to the IRS.

It's becoming cheaper to outsource my tax preparation versus doing myselgfby purchasing Turbo Tax software $55, paying a refund fee $40, state e-filing fee $25. I may not continue doing my own taxes in the future after doing it this way most of my 48 years of working. There are also several bugs in the Turbo Tax questions that should be caught with sufficient quality control processes.

The import process didn't work correctly in populating the RMD from one of our brokerage accounts requiring our key entry of information across multiple funds for the both of us. The way we discovered ti error was that the federal tax owed amount was far beyond reasonable.

I miss the days when you could switch between the questions and the forms to make sure your information was being reported properly. And paying the state filing fee requires so many hoops to log into Intuit (captcha city) that I should have just printed it and filed by mail.

I like using the product. It makes doing taxes easy, and I learn about tax law while doing them. I've used TTax for many years. I wish the interface were friendlier: I have to move the pointer constantly between clicking buttons and changing pages ("Continue"). That's a lot of unnecessary mousing about. It can be hard to find or return to certain spots, and moving between Forms and EasyStep can also be slow and awkward.