Technology and ability to navigate remained easy, but misleading prices. Advertised for being free to efile federal, that was not the case, it was an extra $40 at the end to file. Advertised to being free to efile one state, that was not the case, it was $25 with a $10 credit at the end to file. Also, advice is now $60.

I am not happy with this version of Turbo Tax. I feel it has tried to force me to use the online interface. The option to request a check upon e-file isn't there? I really didn't want to let the IRS into my bank accounts. If this company doesn't stop trying to force the online option and tax experts on me then I will be going back to filing on paper or use a different software that is not trying to control me. Oh, and the Windows 11 only option was really not a smart choice. Looks like, your company got the "invasive Microsoft's concept" about controlling everything that gets near the software which is out of control.

Even though is a waist of time, given the fact I have reported the same problem in previous years WITHOUT resolution. I have used TurboTax for over 25 years and the biggest problem/disappointment/inconvenience in every year is the product's failure to import my 1099R information from previous years. As the principal taxpayer (first on the form), t imports my wife's information. EVERY year I have had to re-enter my information, even though that information has not changed in over 20 years. This is unacceptable. Intuit's failure to address to correct this deficiency is indicative of corporate apathy regarding customer satisfaction. My wife tells me that I must insane: repeating same constructive criticism year after year and expecting a different outcome.

The 1040 printed form differed from the online form for the box "Check here if your main home....." Had to go online to figure out how to fill the box in. Turbo tax didn't even have the box in help. On Federal form you state the following states do not tax interest which NJ is listed as one of the states. It's not until you get to the fine print that NJ taxes most interest. The statement should be re-worded.

I have used for so many years. Disappointed in amount of marketing stuff I have to wade through. Really unnecessary to do so many times. Especially after having reviewed and going back through. Like being able to go between step by step and View. Like chat capabilities. REALLY don't like that I have to do a product update EVERY time I open the return....even a year after filed. Should be able to skip this step if choose to. REALLY don't like. I don't want the software update to change anything I may have submitted to IRS.

We have been using TurboTax for years, including some tax years that were fairly complex (when we had kids in college). I am always impressed by the ease of use and the helpful topics with guidance. I also love that when you use it for consecutive years, it pre-fills your information in the next year; and my most complex statements are available to import, saving me a great deal of time. Well worth using!

I have used Turbo Tax every year and it is always very easy. I really like that you now can gather all my tax forms from my financial institutions! Can you please add a step where you can show the tax form with the standard deductions so we don't have to bother collecting and entering detailed line items for deductions? That would be outstanding!!!

Major error on the GA Form 500. On Feb 28, 2026 an error like this is unacceptable. GA conforms with federal itemized deduction. Making an adjustment on line 12b is inaccurate. It is contrary to the form instructions and all available information. This error increased my tax by $600!

OMG. I AM LACKING A BETTER DESCRIPTIVE EXPERIENCE WITH MY ADVISOR. I AM NOT SURE IF I SHOULD OR CAN DISCLOSE HER NAME EXCEPT TO SAY THAT SHE WAS POSITIVELY AWESOME!!! OH BOY - NOT ONLY DID SHE DRILL ME THROUGH THE PREPARATION PROCESS TO DETERMINE MY ERRORS BUT SHE WAS VERY PATIENCE WITH MY MISUNDERSTANDING AND I ENDED MY SESSION BETTER SATISFIED THAT SHE GENUINELY CARE AND WANTED TO ASSIST.

Turbo Tax was better previously than it was for 2025 taxes. 1) initial access had extremely small window and could not enlarge it nor window to see login and see all the data. 2) Questions on income and expenses, if answered did not have any items in the section, still had to visit each item in the section separately. 3) When some subsections on a topic were visited/updated but no info applied, should show 0 to indicate it was visited. Thank you and looking forward to it working better next year like it did in the past years.