Some of the prompts were terribly worded and confusing! Just a little more language would have cleared up a lot. One area of several that need improvement is with regard to RMD Income. Also, waiting until we tried to e-file, and then prompting us that transmission failed because we needed a TT update, was really frustrating and should have been produced BEFORE we're clicking the last button to complete the e-file!

Generally easy to use. The challenge is finding how to only file by mail for the State. I had to e-file the Federal first and then go back and "pretend" to file by mail where system told me that the Federal was already e-filed and also allowed me to then print my state return. Would be more friendly to be able to state that at the beginning of the e-filing section.

This year is very trying, in all the years lI have used TurboTax no problems. Now for some reason eitjher TurboTax or IRS will not accept my return. The issue is the payers EIN. The numbers are tthe same as usual but the return has been repeatedly rejected, even tho I deledted and manually entered the information.

This year was really not used friendly. It tried to add a pension plan not every used in prior years. Also, really I need a nickname. Really, How juvenile. This is so intrusive. Again very NOT friendly user. Took me more than 4 hours to do my return and my mothers return.

I think TurboTax is an easy way to fill up your income tax. The only issue I found is that it misguided me to do both federal and state return online for $0; when I was almost done, it required me to pay about $64 to file both; I had already paid $50 something for the program.

It was fairly easy to use except there was some glitch with submitting the info for one of my forms. It did not allow me to go to the next step until a specific question was answered; however, that step didn't apply to me at all. I, finally, got around it but, I had to go to the specific form rather than using the guide me option. I didn't have any issues with the accuracy or compatibility. The by our advice feature was annoying as I said no but it repeated the question several times. Ask fewer times.

I depend o0n Turbo Tax. It guides me and helps me compare with the previous year. It is thorough and accurate guaranteed. I was disappointed that they shut down Its Deductible (that was a very useful tool. Overall it is efficient and points me in the right direction when I have a question.

The import process didn't work correctly in populating the RMD from one of our brokerage accounts requiring our key entry of information across multiple funds for the both of us. The way we discovered ti error was that the federal tax owed amount was far beyond reasonable.

It was going fine until I tried to file my Georgia state tax by e-file and it would not process my payment information, said it hit a snag. Called and talked with one of your agents and we applied the payment on 3/21/2026, went back into today to e-file my Georgias state tax return and it was still not going through because payment would not process. I have been using TuboTax for years and never had a problem until now, The order number for the payment is IEPCA297027609 with a PCA 67016. I have disputed this charge through my credit card ending in 3015. I was told to wait until charge processed to do that.

Twice now, I have tried to file electronically and when I put in the AGI from the previous year, it rejects the return. To clarify, by twice, I mean two years on a row. I confirmed on the printed copy from the previous year and last year and this year, it was rejected. I wasn't crazy about the $40 fee for the "free" electronic filing on the federal return but I guess I won' be paying that once again as I will have to mail it in.