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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 861-870 of 9,826 reviews
Mar 11, 2026
PNB2025
1 out of 5 stars review

Why has Turbo Tax become so bad!!

I cannot understand why Turbo Tax has become so poor in the income section of !099 R. The program is unable to understant the entries and worse than that doubled my RMD so that I had a $23,000 prenalty for not withdrawing the required aount! I had withdrawn the exact amount from my IRA that was required but the only thing I could do was to start all over. After many hours of wasted time I was able to finish 1040 correctly and my state taxes. I have used Turbo tax since 1999 and this was the worst year with the program. I purchased the Deluxe and I prefer to use the Desktop version. The 2024 program had a few glitches with the RMD issue but nothing like the 2025. I waited until late February to start my taxes because I wanted all the updates to be in and take effect. Obviously I did not wait longenough. I will not buy Turbo Tax new year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 7, 2026
Double entry filing
3 out of 5 stars review

Confirm that the identical form be entered twice.

If a filer enters the identical information on a form Turbo Tax should have a pop-up stating that there are identical forms and request that the filer confirm that they wish to send the same document twice. It would save a lot of aggravation and corrected filings.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 16, 2026
John168421
4 out of 5 stars review

Estimated Tax calculations need to be more flexibl

I've been a TurboTax user for over 35 years! My most helpful year was when I moved to New York State and had to prepare returns for myself and for my two children who had trust accounts. That required producing three federal returns, three state returns for Michigan, and returns for New York State and New York City. I was awash in tax forms that year. As a retiree, I am faced with the sometimes difficult task of preparing estimated taxes. Some mutual funds do not make capital gains payouts until December, and the amount of said payments are usually unknown until they are paid in December. Yet, the estimated tax features in Turbo Tax have become sparser and sparser, harder to find in the product, and entirely inadequate. Instead, estimated tax calculations and forms seem to be simply populated with the most recent year's data without allowing any capability to change elements making up one's adjusted gross income. Please address this shortfall.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 14, 2026
Bob in Nesque
2 out of 5 stars review

TurboTax getting worse

It is getting harder to use TurboTax every year. First I had to upgrade my computer. Loading the program was a pain. Then I needed Rosetta. I wanted to enter the data for income myself but that took multiple extra steps. It felt like I was in a loop. In years past, there wa check box for that. Then I spent hours entering the data, saved it, and logged out. The next morning most of the data I entered was gone. I had to start over.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 26, 2026
Needs some modifications
4 out of 5 stars review

Great program for most taxpayers

Overall, the program is logical and easy to follow but in some situations, entering the necessary information is difficult to do. I would suggest that the programmers sit down with CPA's to work through actual representative cases to work out some of the "bugs".

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 14, 2026
eggehad
1 out of 5 stars review

End of my road with Turbo tax

It takes me 2 days to get turbo tax loaded and operating on a computer. It takes me 5 to 8 hours to do my taxes using it. It's insistence on using some windows OS I do not have in my house, nor will I buy makes the product almost worthless IMHO. Surely your intent forcing users to use "latest supported versions of windows" isn't to drive users away, or is it? I'm tired of the headaches, so this is likely the last time I will ever use a turbo tax product, unless by some miracle you all actually start listening to your customers, and stop blocking your software from running on all of our computers. I used turbo tax for more than 10 years on win7, which to this day still works perfectly. But now it seems like every year i need to upgrade again, just to use this. No Thanks.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 6, 2026
MartyGenealogy
4 out of 5 stars review

Problem with downloading stock information

My wife and I each own separate shares of stock in some of the same and some different companies. I encountered a glitch when trying to download the stock information using Turbotax. We each had different sets of stock handled by Computershare. After downloading the information about my wife's stock successfully, I tried to download the information about my stock. But Turbotax then deleted all the information about my wife's stock. I had to then enter the information manually. Turobax needs to fix this glitch.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 31, 2026
I give up for now
4 out of 5 stars review

?

One 1099R did not have an entry for State Distribution. I left it blank. The FED return passed all tests, and I went on to eFiling. No Errors. During eFiling processed if stopped with error that distribution could not exceed the distribution and highlighted the blank field as empty of data. Shouldn't the tests at the end of the Fed tax portion have caught this?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 12, 2026
aggravated with TT
3 out of 5 stars review

becoming more difficult to activate

Had to call tech support activation screen kept spinning. closed turbo tax then opened again and it worked. Becoming harder to activate too many hoops to jump through may switch to H&R block next year. using turbo tax since eairly 2003. You got my money so don't make me run a triathlon just to activate it . Or go back to the disk or a flash dive. Simplicity Simplicity is the key!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
pay away
1 out of 5 stars review

Too expensive for what it is

Does not really answer questions. You end up having to go to the internet or the IRS to get more detailed information. It's not worth buying the program for simple taxes with the standard deduction being so large. Money for the program, money to file, advertisements the whole way...spend money to pay money. Thanks.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630