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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 851-860 of 9,826 reviews
Mar 19, 2026
TurboTaxDeluxUser
2 out of 5 stars review

Bugs... never had bugs before.

Locked up a number of times. The cursor pointer would also disappear. I also had a few times when I couldn't advance by pushing the "continue". One point, I had to go into "forms" and change a column so it would force Step-by-Step to kick in again. The most irritating thing though, was that I had to override a home business expense deduction that clearly is legitimate yet the software wouldn't allow it. This would have cost me money! Then when I asked AI about it, they said it was a known and reported issue from 2024!! No excuse for it not being fixed for 2025.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 18, 2026
Meschele
1 out of 5 stars review

Add more precise error handling

Please improve your error handling: if/when you flag an error to correct, take the tax reviewer to the exact error and be more precise about why it is occurring. For example, if the issue is the new IRS IP PIN, state which dependent is affected, rather than making a general comment. More precisely, when opening the application, place the reviewer in the "Other" section and highlight the erroneous dependent.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 23, 2026
LoCer
4 out of 5 stars review

Changes that were made for 2025

I find the Turbo tax application simple and easy to use. I was however disappointed that I could no longer file one state tax for free with the option I purchased. I have used the same program for the last several years and was always able to submit one state tax at no additional cost.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Apr 15, 2026
bPYySB
4 out of 5 stars review

Normal Windows Functions Missing

The right mouse key does not bring up the "paste" menu. You should incorporate normal windows functions into your program. To paste a value into a turbo tax entry I have to use CTRL V on the keyboard. Very old school and makes your program appear clunky.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 8, 2026
Kate1531245
1 out of 5 stars review

TurboTax is no longer usable software: move on

TurboTax 2025 is just awful. It is essentially the same interface from the past 10 years, but with updates to SOME of the requirements. But Intuit no longer puts effort into keeping TT up to date. It does not address important tax issues. The help is non-existent - unless you pay more. They try to nickel and dime you on every decision. This is absolutely my last year with TurboTax. It has been degrading for the past 3-5 years, but this is the WORST.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 3, 2026
Coleenm
4 out of 5 stars review

Feature change

My overall experience was good until I changed my mind from e-filing state taxes to manual filing. I spent an hour or more looking for a way to back out of e-filing. I finally found a well hidden area to change to manual filing. I would have liked to have a choice on the first screen to say mail in. There was only the choice to file electronically or file later. I had to search several places to find the mail in instructions.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 16, 2026
Classic Ben
4 out of 5 stars review

TurboTax was good

Had a couple of hickups using TurboTax this year, the most irksome being unable to electronically import data from my financial institutions. Despite considerable time spent on the phone, the problem couldn't be fixed, although it later came to light that things worked when I installed Turbotax on a different computer.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 23, 2026
mrshG
3 out of 5 stars review

may be last year using turbo tax

sense you have discontinued "It's Deductible" and have not replaced this feature with something as good or better, I think this fact should have been prominent on all packaging, and product descriptions! This reduction in functionality should have resulted in a Price Reduction or REBATE, This may be last year using turbo tax. (I have used turbo tax sense around 1990).

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Buckwheat01258
4 out of 5 stars review

needs user friendly deduction options

Entering Goodwill donations for several different items was much easier in previous years with dropdown options. This 2025 version had yo search by name and if you don't know how its listed you can't find your items to get their present value for the deductions.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 31, 2026
PAW2
2 out of 5 stars review

TurboTax is okay

I have been using TurboTax for years and this has been by far the worse time I have had using the program. First of all it took several hours to download the program and then it took several times of entering the same information to finally get the program to save it. I felt that the program was less user friendly than in the past.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630