Locked up a number of times. The cursor pointer would also disappear. I also had a few times when I couldn't advance by pushing the "continue". One point, I had to go into "forms" and change a column so it would force Step-by-Step to kick in again. The most irritating thing though, was that I had to override a home business expense deduction that clearly is legitimate yet the software wouldn't allow it. This would have cost me money! Then when I asked AI about it, they said it was a known and reported issue from 2024!! No excuse for it not being fixed for 2025.

Please improve your error handling: if/when you flag an error to correct, take the tax reviewer to the exact error and be more precise about why it is occurring. For example, if the issue is the new IRS IP PIN, state which dependent is affected, rather than making a general comment. More precisely, when opening the application, place the reviewer in the "Other" section and highlight the erroneous dependent.

I find the Turbo tax application simple and easy to use. I was however disappointed that I could no longer file one state tax for free with the option I purchased. I have used the same program for the last several years and was always able to submit one state tax at no additional cost.

The right mouse key does not bring up the "paste" menu. You should incorporate normal windows functions into your program. To paste a value into a turbo tax entry I have to use CTRL V on the keyboard. Very old school and makes your program appear clunky.

TurboTax 2025 is just awful. It is essentially the same interface from the past 10 years, but with updates to SOME of the requirements. But Intuit no longer puts effort into keeping TT up to date. It does not address important tax issues. The help is non-existent - unless you pay more. They try to nickel and dime you on every decision. This is absolutely my last year with TurboTax. It has been degrading for the past 3-5 years, but this is the WORST.

My overall experience was good until I changed my mind from e-filing state taxes to manual filing. I spent an hour or more looking for a way to back out of e-filing. I finally found a well hidden area to change to manual filing. I would have liked to have a choice on the first screen to say mail in. There was only the choice to file electronically or file later. I had to search several places to find the mail in instructions.

Had a couple of hickups using TurboTax this year, the most irksome being unable to electronically import data from my financial institutions. Despite considerable time spent on the phone, the problem couldn't be fixed, although it later came to light that things worked when I installed Turbotax on a different computer.

sense you have discontinued "It's Deductible" and have not replaced this feature with something as good or better, I think this fact should have been prominent on all packaging, and product descriptions! This reduction in functionality should have resulted in a Price Reduction or REBATE, This may be last year using turbo tax. (I have used turbo tax sense around 1990).

Entering Goodwill donations for several different items was much easier in previous years with dropdown options. This 2025 version had yo search by name and if you don't know how its listed you can't find your items to get their present value for the deductions.

I have been using TurboTax for years and this has been by far the worse time I have had using the program. First of all it took several hours to download the program and then it took several times of entering the same information to finally get the program to save it. I felt that the program was less user friendly than in the past.