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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 841-850 of 9,898 reviews
Mar 6, 2026
Reviewer name: error in state filing
2 out of 5 stars
2 out of 5 stars review

errors in state filing

MA tax filing continually kicking out an error and refusing to file the form, tho it is correct. The error occurs as a final step, after you have paid to file electronically, and you can only file manually. Searching for help finds the same error with pension payments occurring for many years

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 14, 2026
Reviewer name: Nanboo
3 out of 5 stars
3 out of 5 stars review

Problem with Accuracy this year

I am a long-time Turbo Tax user. I find it very user friendly and have recommended its use to many of my friends. However, this year we had a problem. the IRS found a calculation error on the Social Security deduction which resulted in them taking off $231 off our expected return. Also, apparently IRS is no longer sending checks for refunds - so our refund was delayed because I needed to set up an account with them and furnish my checking account information.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 25, 2026
Reviewer name: AO40
5 out of 5 stars
5 out of 5 stars review

Fan of Turbo Tax

I initially used Turbo Tax to try rather than paying an accountant many hundreds of dollars and have been a fan ever since. If I have a question, their representative has a helpful answer but most everything is easy to complete as long as you follow the prompts and actually read the questions before answering anything.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 15, 2026
Reviewer name: cpacpa
3 out of 5 stars
3 out of 5 stars review

Not very fast updates for changes in laws

I purchased TurboTax to get the IRA Roth conversion right but Turbo Tax didn't have the updates until March. Seemed very, very slow to get the updates in place. The law has been out for a long time. I wanted to make an estimated payment at the end of the year - Turbo Tax was not helpful.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 10, 2026
Reviewer name: Bill187
1 out of 5 stars
1 out of 5 stars review

Useless software!

Since the software will not accept a Payer's Federal ID No. of 00-0000000 the product is useless to me. Due to that issue, I will incur an out of state travel to get forms signed and mailed to meet submittal date. This will be the last year I use turbo tax!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 10, 2026
Reviewer name: thisprogramsuxnow
1 out of 5 stars
1 out of 5 stars review

Congratulations. You've ruined it.

Are you looking for constant upsell attempts? A new improved way of importing financial data that doesn't work at all? Or if it does, gives Intuit access to all your data to sell? Look know further than this absolute steaming pile of crap! We've used this program since 2005. We will be going elsewhere next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 14, 2026
Reviewer name: NameHasAlreadyBeen Taken
3 out of 5 stars
3 out of 5 stars review

Turbo Tax is mostly good

would not let me file state taxes due to error "Form 1099 -R (institution name) Box 14a for electronic filing, NYS withholdings cannot be greater than or equal to gross distribution or state distribution". the internet chatter said to place the value of box 2a into box 16 if boxes 1 and 2a are of same value. Maybe turbo tax should be fixed to prevent this since it's apparently been happening for years. also it stinks that they got rid of the It's Deductible.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 28, 2026
Reviewer name: Larry6898
3 out of 5 stars
3 out of 5 stars review

Turbo Tax Issue with 1099-Q Tax Form

I have used Turbo Tax for over 20 years. This year was the first time I had to file an amended tax return because Turbo Tax incorrectly processed my Form 1099-Q Tax Form. Please improve the prompt questions for the form. Turbo Tax had added these earnings from the 1099-Q Tax Form to my tax return and I did not realize this until after I had filed my return. Please add a question to confirm if you need to even report this 1099-Q Tax Form. I found out later if used for I did not because money was used for qualified college education expenses.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 15, 2026
Reviewer name: Jerry the engineer
5 out of 5 stars
5 out of 5 stars review

Great Program for over 40 years

Utilized Turbo Tax since the 80's. First programs were on 3" floppy disc (if anyone can remember?) . Always found the program to be easy to utilize and prepare documents. Used "Home and Business" version the majority of that time as my wife and I had mixed income streams of W4 income,1099 income from a small part time consulting business, and my wife's self employment. Fully retied now an switched to Deluxe version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Mar 3, 2026
Reviewer name: smoke 1
5 out of 5 stars
5 out of 5 stars review

finished for another year

as usual turbo tax came thru. taxes filed (both fed and state) and process was fairly easy. i'm not very good with computers but always get them done. would love to see the feds & state tax programs ended for people headed toward 90. jump on that turbo tax and aarp. thanks.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.