Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Member photos

Sort by |
Showing 841-850 of 9,826 reviews
Mar 29, 2026
Patricia from Tennessee
2 out of 5 stars review

Turbo Tax - Very Disappointed

I am disappointed by Turbo Tax for charging a fee to e-file after the I already paid for Turbo Tax Deluxe to file taxes. It is less of a hassle to go directly to the IRS.Gov site and file for free. I have used Turbo Tax for over 10 years. I will not be doing so for the 2026 tax filing process.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 29, 2026
DRRJC
1 out of 5 stars review

Huge Problem

The disastrous handling of my SSA1099 form caused a gross under reporting of my taxable social security benefits and total taxable income. Running the Turbo Tax error/accuracy check program is a worthless exercise! Intuit should reimburse me for my Turbo Tax Deluxe purchase! More so, Intuit should refund all the many users that experienced software screwup.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 23, 2026
FrozenMA
3 out of 5 stars review

Frustration with freezing

I have always had a good experience with Turbotax. However, this year, it has frozen on me multiple times. Also, I am having difficulty paying for filing my state tax - the screen consistently freezes when I'm led to the outside vendor for credit card information. Therefore, my state tax return is not yet filed. Frustrating!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Davidar00
3 out of 5 stars review

Aging interface and screens continue to get older.

Still has an aging clunky interface, e.g., returning from work on a section comes back to the top of the previous page instead of back to exactly the same point of initiation. also, there is still only a coarse association between the step-by-step view and form-view: the flow between these views should be much smoother and obvious. In fact, a complete re-write of the GUI to modern layouts, features, and views is getting more & more past due.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 6, 2026
JK27422
2 out of 5 stars review

Can't E-file Federal or State, no form 8621

I am upset you do not support form 8621 - a simple informational form. I understand there is a cost to programming the interview questions but most of us would be happy just having the form included in the software to fill out ourselves. This missing form means I can't e-file my federal return which means I can't e-file my NY state tax either. If form 8621 is not included in Turbotax next year, I will be using TaxAct which does support this form.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 11, 2026
Simple TaxFiling
4 out of 5 stars review

Excessive Sales Pitches

My taxes are fairly straight forward with single income. The amount of sales pitch I'm subjected to while completing my taxes is getting to be outrageous. I've used TurboTax for 20+ years but am considering going elsewhere next year because of the volume of junk adds for more services. Just let me do my thing and get out of the way.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 29, 2026
Marvfour
4 out of 5 stars review

Prints too much stuff

I have been using TurboTax for years, my main gripe with it is being forced to print out 41 pages of semi-useless worksheets when I end up with a standard deduction anyway. The choice to just print returns should do just that instead of adding the other stuff I can keep in the computer if I need it in the future.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 6, 2026
Kevin Kevin
3 out of 5 stars review

TurboTax Review

The Tax program kept crashing closed on me. Also, got caught in an infinite loop which required closing the program. Also, one credit card entry screen wouldn't allow me to enter the exp month for my credit card because it was off the page. Closing out of this crashed the program.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 9, 2026
taxpayer2026999
4 out of 5 stars review

Printing issues

I had an issue trying to print the State return for Ohio (message: "currently unavailable to view, print, or download"). It was not clear which forms were missing. After to experimenting, I found that it turned out to be due to R.I.T.A. forms. It took me several hours to find this. As soon as the "R.I.T.A. Form 37" form was added the above error message appeared. After removing the R.I.T.A. form, the error message disappeared. There are numerous reports of this issue spanning several years. The error message should be clearer / more precise about the issue. Also unchecking the R.I.T.A. option in "Step-by-Step" does not work - it has to be handled in the "Forms" mode. This exacerbated the issue described above.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 3, 2026
Home made accountant
3 out of 5 stars review

EASY TO USE

I have used Turbo Tax for many years and have never had any issues with the Federal or State returns. Accuracy is on point. Update: Turbo Tax final completion reported 1,563 refund. After filing IRS stated I owed the 3,791 I ended up paying the IRS instead of receiving refund and I do not know why-

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.