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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 831-840 of 9,898 reviews
Mar 2, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

TurboTax issues

Filled out two returns. Other than transferring in from 2024, no problems on the first as I never made an error. The second one I did not answer correctly on RMD or on WI rent paid without heat. Took hours to correct RMD info and now showing up as pension instead of RMD. The WI $300 credit does not show up on return. So here I go again, trying to fix myself.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 7, 2026
Reviewer name: Capnray5302
4 out of 5 stars
4 out of 5 stars review

There was a glitch in filing a SC state return

After finishing the federal and state returns i tried to file and ent through the steps first fo federal and then the state. all my data seemed to be accepted for federal and then I went to the state filing process. I went to the link for South Carolina which took me to a State website to make the payment and I did and received a receipt. However, I could not get back into turbo tax to see if the returns were filed. They weren't. I had to use the page where you file federal alone. Then I had to go to state and chose that I would mail a check with a voucher. That worked and the returns have bee accepted.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 19, 2026
Reviewer name: Noman26
5 out of 5 stars
5 out of 5 stars review

TurboTax works for me.

As to accuracy, fed & state returns are similar to previous years'. Guidance is generally good; entering modest income from royalties as academic author requires very close attention, and I am not at all aware of all the information Schdl C requires, but T'Tax seems to handle it OK.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.

Mar 4, 2026
Reviewer name: EH051
3 out of 5 stars
3 out of 5 stars review

Buggy and sloppy State filing options

For the most part OK and easy to use for Federal. The State form (CA) experience was buggy and annoying - some screens (e.g. healthcare expenses) direct you back to the Federal form but then there was no way to see that screen again or find out what was done with the information entered (as far as I can tell, never used). The biggest annoyance was at the end. There is no longer an option to print a state return - just "efile now or later"..After efiling the federal return it does NOT proceed to print or file the state. I had to save the state form as a PDF then print from there. And, luckily I reviewed the form before mailing - TurboTax did NOT populate the bank routing/account numbers for the refund. Sloppy and annoying.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 10, 2026
Reviewer name: Ransomware
1 out of 5 stars
1 out of 5 stars review

6 DIGIT PIN for a 5 DIGIT ENTRY

I have obtained a 6 digit PIN from IRS+ID.ME, however, the version of Turbo Tax only allows for a 5 digit pin. I used the PIN from last year and my return was rejected. Turbo Tax is trying to force/push us into paying for the other versions. I'll just file directly from the IRS website or take it to an accountant.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 28, 2026
Reviewer name: JB8T
4 out of 5 stars
4 out of 5 stars review

Turbotax failed to import RMD information properly

The import process didn't work correctly in populating the RMD from one of our brokerage accounts requiring our key entry of information across multiple funds for the both of us. The way we discovered ti error was that the federal tax owed amount was far beyond reasonable.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 21, 2026
Reviewer name: BurnVern9
3 out of 5 stars
3 out of 5 stars review

Trouble With TurboTax

I have used TurboTax for many years. This year I experienced several issues. (1) Changes to the input of interest and dividends is confusing and forces the user to add back payers that have been used in previous years. (2) TurboTax made a mistake in the calculation of my Oklahoma tax that had to be corrected manually. (3) The input functionality from financial institutions did not work and 1099 data had to be entered manually.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 18, 2026
Reviewer name: Gain2727
4 out of 5 stars
4 out of 5 stars review

TurboTax needs to improve on Interfaces

1. Synchronize the font size among all modules. 2. Synchronize all dialog boxes. 3. If there is not that much of selections (i.e. 1099-???), contain them in a single page that Users do not need to scroll down. 4. Missing the Senior bonus deduction from the Big & Beautiful Bill.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 14, 2026
Reviewer name: PW_RN
4 out of 5 stars
4 out of 5 stars review

Turbo-tax saves time & money; improves every year.

Having used TurboTax for years, I can say that the program has improved in accuracy, features, and guidance over time. I prefer to do my own taxes and TurboTax allows me to do so rather than paying someone to fill in the forms after I have already had to do all of the legwork. Step-by-step guidance with the option to toggle between forms and the step-by-step is helpful, especially since I now have to go to forms to add supporting documents (I used to be able to do that in step-by-step by right-clicking on the relevant box). Additional help pop-ups are helpful as well.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 16, 2026
Reviewer name: JustJohnFromMA
3 out of 5 stars
3 out of 5 stars review

TurboTax has gone downhill

Used to be better. This year I had several issues: 1. I kept getting an error on final check, but it wouldn't take me to the form necessary to fix it, nor was the error helpful. 2. Tried to use the help to find out about my car excise tax, but the help didn't actually provide any useful information. 3. There was information on the federal form (re: donations of goods vs cash) that was not transferred to the state return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630