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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 821-830 of 9,898 reviews
Mar 4, 2026
Reviewer name: Mommadee65
2 out of 5 stars
2 out of 5 stars review

Turbo Tax failed me

Never had any issues for years now. Helping my youngest do her taxes and four times now, her file is rejected by Federal and then State. We have the correct AGI and Pin from 2024. Tried looking for assist, but seems you've had this issue before and nothing done. Very disappointing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 28, 2026
Reviewer name: DGH56
4 out of 5 stars
4 out of 5 stars review

Transmission of data failed

I was unable to transfer amounts from three different investment accounts despite the login for each being successful. Transmission failed. As a result, I had to input a lot of amounts by hand. I also had to manually edit a NY State Prior Year Tax worksheet to correct an error that was not of my making. This data should be correctly imported from last year's return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 9, 2026
Reviewer name: Damon44
4 out of 5 stars
4 out of 5 stars review

Great software, but could be better

I have used TurboTax for several years and have been pleased with the service, However, this year, I had to re-enter all my information because I could not transfer our return from last year to this year. In addition, I could not find where to apply my refund to next year's Ohio income tax, so I just had it refunded.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 6, 2026
Reviewer name: JeffM1234
5 out of 5 stars
5 out of 5 stars review

TurboTax is easy and catches errors.

TurboTax is easy to use and the interview style is good. I especially like that the software checks for errors and helps me make corrections. Going forward I would like to see an AI tax specialist integrated into the software to answer questions that I come, as needed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Mar 17, 2026
Reviewer name: RLJTAX
4 out of 5 stars
4 out of 5 stars review

2025 .. Importing data was a nogo

I do a few tax returns for family. In prior years I have been able to import tax forms from investment accounts into turbo tax. I could not this year. So many problems. I see I am not the only one that had this problem, because many people were complaining online. Some said it's the browser. Some said it's the 1099B screwing things up. I ended up keying in the data. Not happy about that.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 14, 2026
Reviewer name: Junebug324
2 out of 5 stars
2 out of 5 stars review

Had difficulty this year with Turbo Tax.

Had a lot of difficulty with 2025 than I did with my previous turbo tax years. I don't know why but I am going to see help next year with a private company that does income tax returns. Your Turbo tax was telling me I had a lot of problem errors and to go over them which I did and did not understand. No more of this.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 19, 2026
Reviewer name: AF Muffy
5 out of 5 stars
5 out of 5 stars review

Easy with Turbo Tax

I have been doing taxes on TurboTax and with professionals for years. For the last three years TurboTax has simplified it so that just about anyone can be successful at doing their taxes. The help guides make it easy and even my spouse is amazed at the amount of our refunds-far more than when we hired a professional.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Mar 15, 2026
Reviewer name: Mannypbg
3 out of 5 stars
3 out of 5 stars review

Mac Desktop Buggy - less options in Online Version

The Mac version seems very buggy. It would not initially load past return and froze, forcing me to re-enter information. The second time around it did finally pull in my old return. I was initially prompted to use Online Version instead of the Desktop, but it failed to inform me that unlike the Desktop, the online version ONLY ALLOWS 1 FEDERAL RETURN. I do taxes for myself and do them for my Daughter. Therefore, after mostly comlpeting the online version I had to start over with the Desktop version so I can complete both mine and my daughter's return. When I tried to call support it was almost impossible to get to speak to a person, I gave up.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 8, 2026
Reviewer name: L8yGrace
5 out of 5 stars
5 out of 5 stars review

Accurate and Up to Date on Rules and Regulations

This is my final return computing taxes on income from a state I worked in but where I did not reside. I have retired. Turbo Tax always handled the computations correctly and accurately so that both states involved get the appropriate taxes. I have used Turbo Tax for many years now and can't imagine switching to another software. Good job Turbo Tax.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 13, 2026
Reviewer name: DGIBB
4 out of 5 stars
4 out of 5 stars review

TurboTax is a great product!

TurboTax is an excellent product that has evolved in feature/functionality and price over the years. It continues to be the frontrunner of all these type applications that I have attempted to use in prior years. I enjoy using TurboTax because I don't feel like I need to be an accountant to understand the terminology used to address the information the software needs. Keep up the excellent work going forward. One note for you of an error. When TurboTax updated the software during initial startup, the message displayed that TurboTax would automatically restart. IT DID NOT RESTART!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .