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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 801-810 of 9,898 reviews
Feb 21, 2026
Reviewer name: BurnVern9
3 out of 5 stars
3 out of 5 stars review

Trouble With TurboTax

I have used TurboTax for many years. This year I experienced several issues. (1) Changes to the input of interest and dividends is confusing and forces the user to add back payers that have been used in previous years. (2) TurboTax made a mistake in the calculation of my Oklahoma tax that had to be corrected manually. (3) The input functionality from financial institutions did not work and 1099 data had to be entered manually.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 18, 2026
Reviewer name: Gain2727
4 out of 5 stars
4 out of 5 stars review

TurboTax needs to improve on Interfaces

1. Synchronize the font size among all modules. 2. Synchronize all dialog boxes. 3. If there is not that much of selections (i.e. 1099-???), contain them in a single page that Users do not need to scroll down. 4. Missing the Senior bonus deduction from the Big & Beautiful Bill.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 9, 2026
Reviewer name: Glenn710
1 out of 5 stars
1 out of 5 stars review

Looking for new tax software

Program is cumbersome, has lots of bugs, has constant huge sized updates taking up way too much space. If I could complete and submit my tax return two weeks ago, why can't I file today without installing a 350MB update? There are also several things TT doesn't ask me about that I have to initiate on my on. My return was rejected because I wasn't prompted to input my 1095-A information. This should be a standard question. I use QuickBooks Online and the process for importing my QB data into TT is laughable. Especially considering Intuit owns everything and could prioritize a seamless integration if they actually cared about or listened to the needs of the consumer. After all the effort required to import data from QBO, every year there is missing data in the QBO data file. I don't even waste my time doing this anymore. There should be a one-click dialog box to directly export to TT from QBO. There's no excuse for this process being so onerous.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 27, 2026
Reviewer name: RWF1
4 out of 5 stars
4 out of 5 stars review

Great program as always - only 1 minor complaint

Good program, they reduce the complexities, though it still takes hours. Also, there's a problem with how it loads the "Payer's" identification number which I could not fix or work around; it used to be the job title that was coming up as an error every year, but not this time. Highly recommended overall.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 31, 2026
Reviewer name: No Nickname 11
1 out of 5 stars
1 out of 5 stars review

Software not properly maintained, full of glitches

I have been using Turbo Tax for decades and have grown very disappointed in the software in recent years. It's obviously not being maintained for the user, just for seller (TurboTax profit purposes/protection). There are too many quirks and glitches to mention really (some can recreate serious tax errors). I had to refer to AI consistently this year to get around Turbo tax basic problems. Some are just ridiculous and easy problems for Turbo Tax to fix in the software like: 1) disappearing cursor 2) Can't enter a foreign phone number with your foreign address when living abroad 3) Disappearing buttons on the screen 4) Can't order Forms 1116 as required by IRS by user selection - which can force users to delete considerable already inputted data so the software only "sees" the priority info first and then re-input the deleted data. 5) Turbo Tax asks for 1099Q data, but can't handle it properly. You'll be taxed on non-taxable income, unless you mess with the inputs or simply choose not to include them. You must lie to the questionnaire- Ok not to include per IRS, or fix the education costs yourself. 6) etc, etc...just too many low hanging fruit problems to even mention When you investigate alternatives say; foreign income tax exclusion vs. tax credit (exclusion is not always the best choice) and are switching choices back and forth in the questionnaire, ghost forms can be generated. This is really poor. The math on IRS forms is at the early elementary level, so in the example above, there's no excuse for the software not to collect all the relevant information and automatically jump ahead and present the results. And, as additional inputs change the results (very likely), the results should be recalculated and presented in a pop up box. In today's computer age this is very basic, From the user end, the performance is very antiquated....like software from Windows 98 or similar. I think the company has business now because of history and people like consistently in financial matters. I suspect without considerable improvements, Turbo Tax will suddenly disappear in upcoming years by a company that chooses to do it better.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 9, 2026
Reviewer name: RS review
4 out of 5 stars
4 out of 5 stars review

Needs some efiling tweaks.

I have to file form 4852 (Substitute 1099R) because of some foreign income sources and need to have a statement with it. The form itself says fill out the "Employer's or payer's TIN (if known)" so I left it blank. Yet, the efile does not let me file without putting a number in here even though the IRS itself says to put in only "if known". The efile should allow this to be filed without this field being completed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 22, 2026
Reviewer name: Fred MA
2 out of 5 stars
2 out of 5 stars review

Bring back donations estimating as in 2024

I have used Turbo Tax for over 25 years and have had no issues. Until now,, you have deleted the donations estimating schedule which puts a large burden on a preparer to complete donations. Please bring it back in 2026. I am an annual subscriber, if 2026 donations are not returned I will look for another software going forward.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: suneeb1967
1 out of 5 stars
1 out of 5 stars review

Horrid experience in 2025

49 errors to fix due to improperly ingested financial statements Carryover information from the previous year created problems Forced me to upgrade to Windows 11 for no reason Repeated attempts to force me to file state taxes which do not apply in my state

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 20, 2026
Reviewer name: dubahn
1 out of 5 stars
1 out of 5 stars review

confusing

I am doing the fed taxes for my BIL who lives in the Philippine's with his wife. This year they have zero taxes so I decided to file electronically.(first time) Rejected. (No IPD PIN). OK That I understand and I cannot get one for them. Now I need to print and send it in the mail but Turbo Tax will only let me print about half the necessary papers but includes a paper that states that the E File was rejected. Now I cannot print enough info to mail the fed taxes. TOO CONPLICATED!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 24, 2026
Reviewer name: AZPete22
5 out of 5 stars
5 out of 5 stars review

Foreign Taxes

Inputting multiple foreign taxes was not good. Read the additional information and did as instructed starting with the highest and selecting done. But when I then went back to attempt to add a second entry manually, it would not allow it. The second entry was not automatically inserted via TurboTax.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.