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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 791-800 of 9,826 reviews
Apr 16, 2026
WhyDoYouNeedaNickname124
4 out of 5 stars review

TurboTax is mostly great

TurboTax is great for a knowledgable taxpayer who sticks with the Forms option. After entering the 1099-R for my IRA, I inadvisably reviewed with EasyStep, which dropped by QCD amount. TurboTax NJ this year forgot to include the forms for 2026 estimated payments.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 30, 2026
ACTNDALLAS
2 out of 5 stars review

2025 Software Changes are Horrible

Terrible software experiences this year and for the first time ever, I had to file an amended return due to a Turbotax error. The instructions for completing the amended return were horrible. I had to research on my own and phone a friend in order to complete a task that shouldn't have been necessary.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 14, 2026
Dave0117
4 out of 5 stars review

Another Positive Overall Experience

Another successful year using TurboTax. A few subtle improvements this year that made the experience less "taxing"! Unfortunately, I took one star away because I was unable to obtain copies of last year's return, even I used TurboTax last year (I have the TurboTax emails confirming acceptance of my federal and state returns to prove it). Based on what I saw in the Help Center, I'm not the only user who encountered that issue this year. Otherwise, another good experience with this software.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 3, 2026
Tom Rom
3 out of 5 stars review

Meh!

1. When I want to save my 2025 PDF tax returns, TurboTax keeps sending me to my 2023 tax folder even though I change it to 2025 every time. 2. When I use the PDF Fill & Sign option on my PA PDF return to enter the date, the "SELF-PREPARED" text turns to garbage (it looks like Arabic text).

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 17, 2026
Cpeterson9
3 out of 5 stars review

Turbotax is a disappointment

Usually Turbotax is great, but this year I had trouble with one line in our state return. The state of NC allows veterans who have served 20 years or more to not count their retirement benefits as income. The software would not allow me to take this deduction and I had already paid for electronic submission. This software glitch made me lose $476.00 in refund. Next year I will not file my state electronically.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 18, 2026
tax dinosaur
3 out of 5 stars review

Turbo Tax

I have been a faithful user of Turbo Tax for more than ten years - in the past I was a huge fan of the product - its simplicity, its accuracy, its ease of guiding me through the entire process of filling my Federal & state taxes each year was top notch - since the changes that made the product no longer available on a disc that could be loaded onto my computer, and required me to use it as an online product, I have experienced nothing but problems - maybe because I don't understand all the intricacies of using the product, maybe because of slow wifi, or slow internet or whatever, I do not know why; but all I do know is I have problems now that I never experienced in the past, and therefore the product "quality" has dropped significantly in my view - in fact for the first time since I began using Turbo Tax, this year I looked for an alternative product that may be more "user friendly" to me.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 5, 2026
jl1maddog
3 out of 5 stars review

Average

Needs improvement - limited or no information on changes to tax laws for 2025, i.e., temporary 2025 standard deduction for seniors, overtime premium. No backup file option and no menu option to delete or remove tax return created in error, i.e., Save As creates duplicate file with custom name.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 14, 2026
Orwell1984
4 out of 5 stars review

Turbo Tax has some bugs it needs to fix--again!

Generally okay, but when trying to pay for MA state e-file, TurboTax asked to save my return and locked up and completely crashed my windows machine, and I have high-end recent model. Also, when TurboTax asked for my credit card info I couldn't even scrolled down in the pull-down box to enter my expiration month. The box wouldn't go any further than month 8. I thing TurboxTax should stop being so sloppy. Every year something like this happens. Taxes and payments shouldn't be a sloppy business. You're scaring me Intuit.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 28, 2026
disoulsioned
3 out of 5 stars review

Turbo Tax failed me!

I just finished getting my bank information sent to the IRS. This was necessary because turbo tax gave me the option of getting a check instead of direct deposit. This was very tiring and frustrating, two hours of trying to do what they wanted me to do. This was the first time turbo tax has let me down. It will be hard in the future to recommend it to my friends.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 5, 2026
E Catherine
4 out of 5 stars review

TurboTax charges

I was filing my granddaughter's tax return, which had a state (Minnesota) return. I purchased the Turbo Tax program at a local retail store with a $10 rebate for filing my taxes and one free state tax return. When I went to e-file her return (before filing my own return) not only did charge $25 for the Minnesota state return, it applied my rebate, resulting in a $15 charge placed against her refund.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.