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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 791-800 of 9,898 reviews
Apr 12, 2026
Reviewer name: vsm2026
4 out of 5 stars
4 out of 5 stars review

TURBO TAX PUT THE LOCAL & STATE PAID INCOME TAXES

I did on the other page, prior to this page. There are some flaws, with the program, but you have to be knowledgeable user to find them. as to putting the paid State & Local income taxes in the wrong areas, like under the 1099-R in the Tax Payment Worksheet. and different areas from what you W-2 state for State and Local income taxes, at least for PA State, and duplicating the amount that was paid in, that was not operator error, that is what the program did. I don't know about your other states, if their W-2 matched up with your programming, but apparently it sure didn't this year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 19, 2026
Reviewer name: Fees on top of Fees
4 out of 5 stars
4 out of 5 stars review

$40 Refund Processing Fee!

Very disappointed in the $40 Refund Processing Fee that is dropped on the tax payer in the final steps- dishonest, unethical and other unpleasant terms. You won't print this and don't care; it's all about ,money. Turbo tax is becoming as expensive as private tax preparer; watch out you may lose customers.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Mar 4, 2026
Reviewer name: Mommadee65
2 out of 5 stars
2 out of 5 stars review

Turbo Tax failed me

Never had any issues for years now. Helping my youngest do her taxes and four times now, her file is rejected by Federal and then State. We have the correct AGI and Pin from 2024. Tried looking for assist, but seems you've had this issue before and nothing done. Very disappointing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 11, 2026
Reviewer name: chinthe
4 out of 5 stars
4 out of 5 stars review

Awesome but could improve the medical expenses

Very good experience. Did not know if in the beginning I would know that taking the standard deduction was the easy way to complete the form. But, I tried to itemize the deduction and found the section to enter "total out of pocket medical expenses" rather complex and redundant resulting us going back and forth to make changes. It should list the items in the beginning to inform taxpayers to separate medical, dental, eye care, transportation, etc. during the entire year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 8, 2026
Reviewer name: FDR2003
3 out of 5 stars
3 out of 5 stars review

Most Difficult to File Multiple Returns

I used to be able to do all my kids taxes under my 1 userID, now I had to create a separate Intuit account to be able to efile my daughters return, which was not free because I had to accept the 5 day fast return option and pay for that. I have used TurboTax for more than 10 years, I think I will check into HR Block or TaxCut next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 19, 2026
Reviewer name: AF Muffy
5 out of 5 stars
5 out of 5 stars review

Easy with Turbo Tax

I have been doing taxes on TurboTax and with professionals for years. For the last three years TurboTax has simplified it so that just about anyone can be successful at doing their taxes. The help guides make it easy and even my spouse is amazed at the amount of our refunds-far more than when we hired a professional.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Apr 13, 2026
Reviewer name: NDwyer
4 out of 5 stars
4 out of 5 stars review

TurboTax works pretty well, but some new issues

It's the software that I use every year, But this year it has some problems. They keep dunning you to pay for extra stuff that should be included. And when they made a problem--something wouldn't "check out" at the end, they asked me to upgrade again or asked me to pay for extra personal help, I just got the answer from ChatGPT. Also, I don't like having to pay an extra $25 to file the small state return, That used to included in the initial purchase price. I just printed out the 11 ages and mailed it for 2 stamps.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 9, 2026
Reviewer name: Damon44
4 out of 5 stars
4 out of 5 stars review

Great software, but could be better

I have used TurboTax for several years and have been pleased with the service, However, this year, I had to re-enter all my information because I could not transfer our return from last year to this year. In addition, I could not find where to apply my refund to next year's Ohio income tax, so I just had it refunded.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 15, 2026
Reviewer name: Mannypbg
3 out of 5 stars
3 out of 5 stars review

Mac Desktop Buggy - less options in Online Version

The Mac version seems very buggy. It would not initially load past return and froze, forcing me to re-enter information. The second time around it did finally pull in my old return. I was initially prompted to use Online Version instead of the Desktop, but it failed to inform me that unlike the Desktop, the online version ONLY ALLOWS 1 FEDERAL RETURN. I do taxes for myself and do them for my Daughter. Therefore, after mostly comlpeting the online version I had to start over with the Desktop version so I can complete both mine and my daughter's return. When I tried to call support it was almost impossible to get to speak to a person, I gave up.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 28, 2026
Reviewer name: JB8T
4 out of 5 stars
4 out of 5 stars review

Turbotax failed to import RMD information properly

The import process didn't work correctly in populating the RMD from one of our brokerage accounts requiring our key entry of information across multiple funds for the both of us. The way we discovered ti error was that the federal tax owed amount was far beyond reasonable.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.