Terrible experience with Schedule K-1. Do a better Job. Terrible experience with Schedule K-1. Do a better job. Terrible experience with checks and lot of missing info Import from previous year and show previous return as you go not at summary

Did not give good explanation how applying scholarship towards room and board has a huge impact on American Opportunity credit, really could not follow this in the form and now it think i messed it up. If you say scholarships are used for Room and board, you get the full American Opportunity credit, if you say they are not, it applies the scholarship against tuition i guess and calculates a smaller net tuition, even though the scholarships and 529 payments don't specify whether they are used for Tuition or Room and board. So your comment on that page needs to say a lot more!!

Turbo Tax seems to have done a reasonably good job with data and calculations. However, the print on screen is very small. There should have been an early warning that the software needed an update to e-file! Instead, it let me go all the way through the e-file process only to alert me that there was a problem and it couldn't continue. That was very frustrating.

The format for this year's version was fair at best. Last year's format was much, much better. The glitches when attempting to import documents was annoying and quite frustrating! Bring back the staff that formatted the Turbo Tax program from last year. This experience left me with far less confidence in the product. I will need to think about using Turbo Tax next year which greatly saddens me. I never thought twice about using Turbo Tax, not anymore!

Too many "pop up" adds "nickel & dimeing" me for additional purchases. Windows version has a feature where a "refund" window always shows you how much you will be getting back ... what ever you are doing. The Mac version has this window in the "Ez step" mode ... but the "refund" window disappears when selecting "Forms" icon. I have to toggle back and forth to know what effect entering and/or changing data has on my "refund".

Experienced tax preparer. I did use TTax online help screens. I did require screen sharing help via phone assistance just to get TTax Individual Advantage software to download initially. That was frustrating. Phone assistance was 1st Class. I think it was easier in 2024 to import W2s or 1099s. Had to key data in this year.

I did not need tax advice during preparation. However, there were two issues with TurboTax which were quite vexing. First, I received a warning that I had underpaid Required Minimum Distribution and woudl incur a penalty. But there was no indication from which of three possible accounts I had underpaid nor by how much. I had to figure it out by trial-and-error. Secondly, the Mississippi state return required entering an "Other State" code before it would permit e-filing. There was no "other state" to report. So, I repeated an entry MS as the "other state." I as not pleassed with TurboTax this year.

Turbo Tax is very helpful for preparing my tax returns. But trying to E file my state tax return has been horrible for years. I select to pay for E filing the state tax return by credit card and Turbo Tax page stays grayed out so the information does not go anywhere. As a result, I have to call someone in Turbo Tax support to have them make the purchase using my credit card and then they give me the authorization. This has been like this for as long as I can remember. On March 12, 2026, I attempted to file my taxes and had the same problem with the credit card information staying grayed out. This credit card is one that was on file with Turbo Tax. A purchase was made on March 12th for $25 for E filing my state tax. The authorization never came down that I was supposed to get. This morning March 13th, I again attempted to E file my taxes. This time as I put information in for the credit card purchase, the Continue box allowed me to click on it. It cost me another $15 in addition to the $25 on March 12th to file the state tax. Something has got to get better.

I have been using TurboTax for about a dozen years or so, and I obviously think it's pretty good or I would have tried something else. But it's not perfect, so hopefully they don't take their foot off the gas. I do like the step-by-step approach. This year I had some difficulty entering the info for a home refinance --- I think they need to clean up that section to allow for ALL POSSIBLE SITUATIONS. It can get complicated, so that may be a challenge, I don't know.

I've been using TurboTax for decades to me and my immediate family's taxes. You are making it harder to just buy and use the software - annoying the heck out of me to do it online instead. And its a bait and switch. I tried to do my retired parents online and you refused to let it be filed using the free software after I had already entered all their information. Its a bait and switch money grab and I hope you get sued for your predatory practices.