Would be nice if i could select all the tax forms I have, populate them, then go through the questions; or provide this optional flow. It's nerve-racking to have all this paper in front of me and have to wonder if I've keyed everything and looking through each set of questions and see if i have that form, entered it, etc.

I filed electronically using PIN numbers I retrieved from the proper website, and the return was rejected. I also paid to file NJ taxes electronically but never got any word of whether the state return was accepted or not. So that was a waste of money. I tried refiling the federal form, but the ire never received it. So now I have to print the form to mail it, and nowhere do I find instructions what papers need to be mailed with the forms. I've used TurboTax for years, but this is the last year I will do so.

I've been using Turbo Tax for years/decades now. As usual, Turbo Tax was easy t use and handled all of my needs perfectly. Thanks for providing such a useful and friendly software package. All five review topics were provided perfectly. I'll be using Turbo Tax software as long as you continue to provide it each year and I'm still doing our taxes myself. Thanks again.

Every year it keeps making the same incorrect assumptions and lead me astray in the interview process. It's much better than doing taxes by hand, but it's so tedious to run into the same problems each year. It's also asking a lot of the same questions repeatedly... Stop asking if I want TurboTax State for NH, for example.

I was frustrated on several occasions with my Turbo Tax experience this year. I had to call CS because you let me download the software without paying for it, but required an access code to use, that I then had no option to pay to get. I tried the online version first and could not get some screens to resize so I could enter information because the enter button was at the bottom and I couldn't see/access it. I had the feeling that real people did not vet this software before sending out into the world. I will have to decide next year if the trouble I had is worth the satisfaction of doing my taxes myself.

In the past, I’ve had trouble importing data from my brokerage, so I typically enter my 1099-R information manually. This year, when it came time to enter my 1099-B, I decided to try the import feature since it would save significant time if it worked. The import appeared to go smoothly, and I completed and e-filed my federal return. When I moved on to my California state return, I ran into a problem. California requires supporting W-2s or 1099s for any reported state tax withholding, but I couldn’t find enough forms to match the total withholding shown on the return. After digging into it, I discovered that importing my 1099-B data also pulled in a duplicate 1099-R—one I had already entered manually. TurboTax neither detected nor flagged this duplicate during import or in its final review. This error created extra work to identify and correct the issue, required amending my return, and delayed my refund. This is a basic validation failure that tax software should catch.

TurboTax was very disappointing this year with updates so far behind that we couldn't file until 3/6/2026 (due to Energy Credits form having major recurring issues). I spoke with a live expert who was respectful but took 45 minutes to finally tell us that TurboTax had to release another update before being able to file (this should have been a very quick response once they were told what the issue was).

The process for determining the cost of donated items for deductions is more difficult in the 2025 software. When typing in the name of the item, I frequently did not get information about it. And the list of item options was too long and I couldn't get to the bottom of the list. It was too difficult to use. One suggestion: If you insist on using this software change, at least include some instructions on how to use it!

I have been using Turbo Tax for over the past 10 years. It's very user friendly and cover all the necessary details to do your taxes correctly. I have never had an issue during this time, only audited once, and Turbo Tax handled all conversations with the IRS and corrected my problem. I would highly recommend giving them a try if you prefer doing your taxes yourself.

I have used TurboTax for years. Have found it easy to prepare tax returns. The reason I left off a star is because states that I live in a state no income tax and I have to answer about 6 questions saying that I don't want to work on my state return AFTER TurboTax tells me that my state does not have an income tax.