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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 51-60 of 9,898 reviews
May 15, 2026
Reviewer name: skgary1
4 out of 5 stars
4 out of 5 stars review

TurboTax Problem

Was extremely difficult to transmit e-files, as the program kept telling me to change items, and when changed, told me to change them back. For some reason, which I don't know why, EVENTUALLY, the returns got e-filed! Spent (and wasted) a lot of time because this was happening.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 22, 2026
Reviewer name: Pineybro
4 out of 5 stars
4 out of 5 stars review

One glaring mistake

TurboTax made hundreds of accurate computations, but at the end, when I was filing an amended state return, TurboTax made one glaring mistake. I had filed a paper return to the state, and this same state requires amended returns to be filed on paper. However, TurboTax told me (incorrectly) that since I had filed the state return electronically, I did not need to send the amended return at all! No address was provided for an amended return by paper.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 25, 2026
Reviewer name: Retired OR User
4 out of 5 stars
4 out of 5 stars review

No It's Deductible

I have used TurboTax for over 10 years and have always given it a 5 star review. This year I was very disappointed that It's deductible was not included. I have used it extensively in the past and it saved a lot of time. What was provided with the program this year I found to be cumbersome and unusable.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jul 3, 2026
Reviewer name: CAL TAX REFUND
3 out of 5 stars
3 out of 5 stars review

Trouble collecting from California

I was asked by letter from California, a month ago, to submit copies of all my 1099s within 30 days, for further review. I complied and mailed all the next day. I have not heard anymore and I have not received my refund yet.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jul 18, 2026
Reviewer name: McAC2025
4 out of 5 stars
4 out of 5 stars review

IRS PIN # Input

IRS assigned both of us a 6 digit PIN #. In the E File step, it only allowed 5 digits. Tried the "other tax situation" step, it only allowed one Pin input and block spouse' pin # input. HELP.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jun 19, 2026
Reviewer name: RedAss
1 out of 5 stars
1 out of 5 stars review

Turbo Tax Failed to calculated the correct amount

Turbo did not calculate my 2025 income tax amount correctly. The IRS sent me a notice and adjusted my claimed refund. I recomputed my income tax and it turned out that the IRS is correct. I'm not happy with Turbo Tax for 2025.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jun 17, 2026
Reviewer name: aud10rob
5 out of 5 stars
5 out of 5 stars review

Allow more "Override" fields!

My wife is a Non-Resident Alien. I should be able to override any field on the worksheets so that "NRA" can be added. Instead, I'm having to do a post PDF-create edit in Adobe Acrobat Pro and adding the extra text right on the form. Cumbersome!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 21, 2026
Reviewer name: BiggaJoe
5 out of 5 stars
5 out of 5 stars review

Good but doesn't seem as strong as in years past.

The format seemed a little user friendly than last year particularly the transfer portal. I also miss the built in virtual help that was part of the format a couple of years ago. Also missed having the disc as in years past, but the program does help the DYI user.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 10, 2026
Reviewer name: DS18
3 out of 5 stars
3 out of 5 stars review

Mixed Feelings About TurboTax Deluxe

In the past, I have been able to save my filed tax return as a PDF and encrypt the document. This year, it again gave me that option, but it failed to encrypt, making the file more susceptible to being hacked. I also had some challenges with the program itself. On multiple occasions, I opened it and something was off - my previous work was not showing up. I was afraid I had lost all the work I had spent time on and would have to start again. In addition, it was hard to figure out how to get out of the situation. I was eventually able to close and re-open until the correct information was there.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 9, 2026
Reviewer name: Downey123
3 out of 5 stars
3 out of 5 stars review

Payment Process Disappointment

The convoluted sign-on process required for payment to me was a great step back from previous years. If you do something like this, you require the sign-on process when you initiate the product not at the end. I hope this is not a permanent attribute of the desk-top version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630