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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 41-50 of 9,848 reviews
Mar 1, 2026
genea53
5 out of 5 stars review

great

Turbotax covered everything for completing schedule A, but it would be even better if the deduction section had a list of each deduction category. I found that I had to write each section down so I wouldn't include things that should be in another upcoming section.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 10, 2026
Mac User II
4 out of 5 stars review

Mac Improvements are Needed!

I originally began using Turbo Tax on a Dell PC back in 2006 (for Tax Year 2005). Two years ago, I transitioned to a MacBook Air. I have since noticed that the Mac version of Turbo Tax seems to be more cumbersome to navigate and the text is smaller and harder to read. (My opinion is that the original program's conversion from PC to Mac is sloppy.) Also the elimination of being able to purchase the program on a CD is disappointing. (Downloading the digital version is way more complicated than it should be...given the current technological advancements that are being made.)

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 6, 2026
BkhL
5 out of 5 stars review

The paid-for version of Turbo Tax Deluxe is great

I used the desktop version that i paid for. It works very well as it has every year. Last year I tried the "free" online version. It was horrible. I had to be a detective to find where to enter certain items and it ended up costing me more than if i had gone ahead and paid for it upfront. The desktop has great guidance and interface.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Mar 14, 2026
JDWhite1953
3 out of 5 stars review

Trying to sell you services.

Spend 60 dollars for download. Not a problem. Then Inuit tries to sell you audit protection. Free Federal file with State. Then when you file oh gee 25 dollars to file State then a additional 40 processing fee . They adding adding fees and the cost of download probably be cheaper to have someone else do them. INUIT IS JUST TRYING TO SEEHOW MUCH MONEY THEY CAN MAKE OFF YOU NOW DAYS

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 27, 2026
Txxx 2025
3 out of 5 stars review

Frequent technical problems

This year I had more technical problems using Turbo Tax than I have had for quite some time. Multiple times it would show a page that was too big for my computer screen. I couldn't accept or delete because I couldn't see the bottom of the page. I had to Force Quit the entire program and start again. It was very frustrating. It also wouldn't allow me to purchase the Audit because it would get stuck and refuse to let me proceed. I had to call the Audit company and pay them. I do not know if I received the $10 off or not. I do appreciate having a program that assists me in completing my taxes by myself and that allows the completed forms to be printed. I did call for help, at least once. The representative who helped me was amazing! She was so patient and continued to help me until the issue was resolved, even though it seemed to take me quite a while. I really appreciated her help!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 19, 2026
eddie155
1 out of 5 stars review

Unannounced $100 Transfer charge

I didn't like being told after the fact that i would be charged $100 and $40 as a maryland resident for a refund transfer service. I also did not like that very sensitive and confidential information was being shared with some unknown company (santa barbara tax products group). I trust intuit but have never heard of santa barbara.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 3, 2026
Windy2000
3 out of 5 stars review

Turbo Tax needs work

Only AFTER I filed my federal return and printed a copy was I aware that Turbo Tax prepared substantial estimated quarterly payment vouchers for 2026! This should be immediately revealed and explicitly stated when final review of the return is completed, and before the return is filed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 3, 2026
pjmog
4 out of 5 stars review

Don't loose the basic advantage you started with!

We use TT Deluxe and manage to get through our simple, straight forward process pretty cleanly each year. Wish there was a quick easy way to reference explanations or clarifications short of paying the $60 fee! We ultimately seem to find what we need on our own but the product seems to be moving more toward having a TT expert in the process so we will take it year to year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Mar 1, 2026
WoodyRichard
5 out of 5 stars review

Turbotax is great

Turbotax makes it easy to enter information with the interview questions, so I don't forget anything. Also it is a great help that all the information entered from last year is transferred into the new tax year. I have been using Turbotax for years and find the enhancements made every year are great.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Apr 16, 2026
Kitters3
4 out of 5 stars review

$60 Expert Help

The best part was communicating with Turbo Tax helpers - Jeremy and Maria. There were parts of Turbo Tax 2025 that just didn't seem user friendly, but then again maybe it's because I suddenly became 81 years old!! And changes in technology happen so often. So...I paid $60 to talk to the experts. Thank you.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630