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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 761-770 of 9,898 reviews
Feb 28, 2026
Reviewer name: VACx
5 out of 5 stars
5 out of 5 stars review

Easy to use

The software is easy to use and can walk you through the process. Having the ability to import all institutions forms makes it so that there are no mistakes. My only suggestion would be to have the ability to import a PDF and pull the data from the file would be a good option.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 17, 2026
Reviewer name: OldSportinMIchigan
5 out of 5 stars
5 out of 5 stars review

TurboTax is great, but some Windows 11 hiccups.

Turbo Tax was awesome again this year. My only complaint is with the new version that I had to run on Windows 11. I had some issues with it. For example, when I first opened it in early January I couldn't save my file using the top left Icon on the save page, but had to use another file source for some reason. Then when I opened TurboTax in February to do my taxes, the save box worked! Maybe there was a software patch put in place. Also, things changed from the last several years in menus and selections. Some was due to the new tax laws, but some seemed arbitrary. I don't like change.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 14, 2026
Reviewer name: grzaedfvcx
1 out of 5 stars
1 out of 5 stars review

Worst year ever for desktop version

This could be my last year using any version of TurboTax. There were so many bugs it made preparing challenging and frustrating. Some examples: Insistence on choosing standard deduction. After trying to change it, the overview page continued to say, Standard chosen. You had to continue and look at the details to see that itemized deductions were applied. Another: Tried to print my CA state taxes for mailing but TurboTax instructions said I e-filed state taxes and the version that printed was not suitable for filing. I tried the on-line version and hated (1) constant upselling (2) the dumbed down interface. I switched back to desktop. The same bug with the standard / itemized deductions was in both formats

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 23, 2026
Reviewer name: dc415
4 out of 5 stars
4 out of 5 stars review

Turbo tax - interface

it was useful software but the transfer of info from stock/bonds info was lacking when it came to digital asset area. Had to go and verify manually whether it was a digital asset or not based on worksheet forms. This was not apparent until digital asset name question and if it was digital asset or not question came up during review phase. Then did not know how to fixed until I went to help center and researched. Some none digital assets stocks were not answered at all. This year was rather frustrating compared to previous years.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 15, 2026
Reviewer name: BrianCP
1 out of 5 stars
1 out of 5 stars review

Ready to Switch to a Different Solution

Frankly, this is probably the last time I'll use TurboTax (after having used it for over 25 years). The quality of the software continues to degrade. This year there were so many errors in the software around which I had to navigate that it seemed it would've just been easier to fill out the forms my hand. I will definitely be choosing from among other software options in the future. Between this and the elimination of Mint.com, Intuit was a brand that I had complete confidence in 10 years ago and now that confidence is completely eroded. I will no longer consider Intuit options for further types of financial software in the future

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 20, 2026
Reviewer name: Skipper2025
5 out of 5 stars
5 out of 5 stars review

Great Live Help

I had to make several call to speak with Turbo Tax experts about some questions before filing my 2025 tax returns. The agents I spoke with were all knowledgeable, friendly and professional. Most importantly, they assisted me in completing my 2025 taxes for e filing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.

Apr 15, 2026
Reviewer name: spenc3
3 out of 5 stars
3 out of 5 stars review

Fairly easy if you've used it before

Glad that a downloadable version was still available. Uncomfortable with the strong push toward online software; why ask so many repeated times? Seems like an additional privacy risk given the way the gov has allowed unauthorized access to citizen data. Was disappointed that Windows compatibility required an upgraded computer. With the ability to import last year's filing, it's the easiest way to do taxes on our own.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 14, 2026
Reviewer name: taxpayer999999999
4 out of 5 stars
4 out of 5 stars review

Good product

The features are good, but have been better in previous years. The guidance works well except for during the review process as it forces entry into the document instead of the Q/A lists. The interface works well and always has! That's I always choose the product. Compatibility covers most major operating systems. However, it would be nice to see a Linux version in the future. I've never had a problem with the accuracy of the product. Lastly, it would be nice to not have to purchase state efile.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 28, 2026
Reviewer name: JennSearcy
3 out of 5 stars
3 out of 5 stars review

shorted on e-files!

I was supposed to get 5 E-files with my downloaded 2025 TurboTax Deluxe that I purchased, I only was able to e-file 3 tax returns. A message stated I had used all 5 of my e-files and wanted me to purchase more e-files. The software is helpful, but I got the shaft on this ordeal. No, I am not done filing tax returns yet, two more to go...I hope TurboTax sees this and can help me out.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 19, 2026
Reviewer name: TurboTaxDeluxUser
2 out of 5 stars
2 out of 5 stars review

Bugs... never had bugs before.

Locked up a number of times. The cursor pointer would also disappear. I also had a few times when I couldn't advance by pushing the "continue". One point, I had to go into "forms" and change a column so it would force Step-by-Step to kick in again. The most irritating thing though, was that I had to override a home business expense deduction that clearly is legitimate yet the software wouldn't allow it. This would have cost me money! Then when I asked AI about it, they said it was a known and reported issue from 2024!! No excuse for it not being fixed for 2025.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630