I've used TurboTax for over 30 years. The missing feature is the worksheet option for multiple entries, such as medical expenses, involving multiple companies or individuals. The Apple MiniMac keyboard and mouse are not real user friendly is several areas. The rest of the system remains very familiar.

It is difficult to work with sometimes. You keep pushing for state e-filing even when I don't want to do it. The Colorado HCTC contribution on the DR CR form calls for the contribution rather than the credit amount which is 25% of the contribution. Also, tried to eliminate the voluntary charitable contribution that I was going to make, but then changed my mind. The system wouldn't let me eliminate it. It is also difficult to navigate the system, more so than it used to be. Your terms and conditions are typical of the difficulty of living with the system.

Please! Fix the TXF import for crypto investments! 2 different ledger tools a combined $200 expense and I have to make over 400 corrections when it finally imports. Also if you're going to allow online filing have bulk updates why not desktop!? Or a compatibility between moving to online for the investment filing then a transfer back to the desktop app? This has been a nightmare - a first for TurboTax but a bitter taste.

I used Turbo Tax for my 2025 returns. I very carefully entered all the income and interest. I do not itemize. I owed the IRS and was going to get a State refund. The actual amounts showed on the screen. As I was finalizing, Turbo Tax kept flipping me out and said there was a snag. No mention of where the snag occurred. I contacted someone for assistance. She walked me through my return. For some reason, my last name was grossly incorrect. My 1099 INT had dropped the name of the bank. Eventually we got to the end and the Amount owed the IRS and the State Refund was exactly the same as the original numbers before the snag. I should not have needed the additional help at a cost of $119 because I had entered everything correctly and something internal to the program bungled it up. Im very disappointed.

I love this product. I can't imagine using any other tool to file my tax returns. With that stated, I do have an issue with the programming. It seems as though every year during the final reviews prior to filing, that an erroneous item pops up and require attention. This year it was demanding that I provideEmployer information for Schedule UE(unreimbursed job expenses). This obviously made no sense as neither my wife or I were employed at all. Consequently, I had to enter "dummy" data to satisfy the program and enable filing. This seems to happen nearly every year. It's not always the same issue, but always something annoying like this.

It is very simple to use. The guided questions make it so. It makes a very complicated tax system simple. I've been using it since it first came out and have never had a problem. Of course I have a fairly straight forward return which helps. I will continue to use it.

It is difficult to find help from TurboTax during the process of preparing the return, not tax guidance but software related help. It is relatively more difficult this year compared to the past experience. I have used TurboTax since the beginning of TurboTax.

the software has always worked fine for me over the years with the exception that on my Mac it can not find my previous years return the last 3 years and I have to manually enter the information. could not say if it is the software or Mac. I avoid cloud storage as much as possible so that could be a thing. I have no intentions of using the online services to file in the future either. If desktop becomes unavailable I will file another way.

I have used Turbotax for over 30 years. The past 2 years have been the worst, and this year has been by far the worst. The deductions section was terrible. Forms from previous years had to be deleted and reentered. I was unable to review the data in the deductions in the application and had to use forms to enter and review all data.

The software itself is fine, but given how Big Tax (i.e. TurboTax/Intuit) is the reason why taxes are so difficult to begin with, I can't give it higher than a 3. They waited until the very end of the free file I worked on to tell me I made too much in interest then made me get the Deluxe, which doesn't even include state! It's beyond absurd. Even so, I used to be able to print the state return and mail it, but now they won't even let me print the return. Stop being so greedy and at a very, very minimum, include state filing in the already too high price of ~$60.