After finishing the federal and state returns i tried to file and ent through the steps first fo federal and then the state. all my data seemed to be accepted for federal and then I went to the state filing process. I went to the link for South Carolina which took me to a State website to make the payment and I did and received a receipt. However, I could not get back into turbo tax to see if the returns were filed. They weren't. I had to use the page where you file federal alone. Then I had to go to state and chose that I would mail a check with a voucher. That worked and the returns have bee accepted.

Product overall is excellent and saves me countless hours in preparing and filing my federal and two state returns. One major problem, however, was inability to transfer prior Turbo Tax programs and returns to a new computer, thus necessitating starting data entry all over again from scratch, and losing all year-to-year comparisons. A much smaller problem was an apparent glitch which failed to incorporate one of my withholding payments, no matter how many times I tried to enter it.

I was unable to import TIAA financial information 1099B, etc and Charles Schwab same. You need to make this easier i bit disappointed i had to hand type all my stock trades along with buy dates. Also, connection seemed to hang when trying 2FA to verify me. I was fully logged in and still unable to import. I'm a bit unhappy having to be charged for efile for my state taxes trying to efile now and your server unable to accept. YOu need to integrate AI better into your chats. asked a reasonable question but your system didn't respond with even close to answer.

The best part was communicating with Turbo Tax helpers - Jeremy and Maria. There were parts of Turbo Tax 2025 that just didn't seem user friendly, but then again maybe it's because I suddenly became 81 years old!! And changes in technology happen so often. So...I paid $60 to talk to the experts. Thank you.

Please make the "use tax" part of the Indiana return easier. Ive got everything on excel, please allow me to copy and past large swaths of data rather than manually entering each value. Also this stupid AI on this review keeps changing my words. Turn it off.

Update TT such that if Fed Return is E-mailed, and State is Mailed the process is clearer. TT needs to include direction for correction if a given (1099-B for example) item needed will not open (this happened to me and the TT rep asked me to close Webroot and open TT as Administrator which permitted 1099-B to be opened ... we don't know which one did the trick!)

I experienced a problem with the update portion of this program, which caused me to visit a Tech Service to restore my computer. It was most disconcerting. However, they fixed it and I filed by the deadline. All in all, I felt this program was better designed than last year. I was totally frustrated with 2024 version.

I feel software was designed to force the user to upgrade or seek assistance when using. The help section could be designed to actually help or inform the majority of users with responses related to typical tax questions as opposed to the seemingly comprehensive lists designed for experts. I'm saying the help section is not helpful for the majority of users.

I have a very simple return and yet it is very difficult to use your product. Besides the complexity of the tax code I think it may be because you have too many options currently. Also I could not find out how to verify the accuracy of the ip pin I entered. Also you force me to use a nickname to submit this review, what a pain!

Was not very good. Have used Turbotax for 24 years and the software has gotten much worse. If you aren't aware of the need to enter data, or the expected outcome, your return will not be accurate. I had the feeling throughout that I was being pushed to use the live online help