Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Member photos

Sort by |
Showing 711-720 of 9,826 reviews
Apr 7, 2026
Capnray5302
4 out of 5 stars review

There was a glitch in filing a SC state return

After finishing the federal and state returns i tried to file and ent through the steps first fo federal and then the state. all my data seemed to be accepted for federal and then I went to the state filing process. I went to the link for South Carolina which took me to a State website to make the payment and I did and received a receipt. However, I could not get back into turbo tax to see if the returns were filed. They weren't. I had to use the page where you file federal alone. Then I had to go to state and chose that I would mail a check with a voucher. That worked and the returns have bee accepted.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 14, 2026
Mickey 40
4 out of 5 stars review

Turbo Tax is Great--But Nobody's Perfect!

Product overall is excellent and saves me countless hours in preparing and filing my federal and two state returns. One major problem, however, was inability to transfer prior Turbo Tax programs and returns to a new computer, thus necessitating starting data entry all over again from scratch, and losing all year-to-year comparisons. A much smaller problem was an apparent glitch which failed to incorporate one of my withholding payments, no matter how many times I tried to enter it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 4, 2026
Phil1111111111
2 out of 5 stars review

disappointed

I was unable to import TIAA financial information 1099B, etc and Charles Schwab same. You need to make this easier i bit disappointed i had to hand type all my stock trades along with buy dates. Also, connection seemed to hang when trying 2FA to verify me. I was fully logged in and still unable to import. I'm a bit unhappy having to be charged for efile for my state taxes trying to efile now and your server unable to accept. YOu need to integrate AI better into your chats. asked a reasonable question but your system didn't respond with even close to answer.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 16, 2026
Kitters3
4 out of 5 stars review

$60 Expert Help

The best part was communicating with Turbo Tax helpers - Jeremy and Maria. There were parts of Turbo Tax 2025 that just didn't seem user friendly, but then again maybe it's because I suddenly became 81 years old!! And changes in technology happen so often. So...I paid $60 to talk to the experts. Thank you.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 10, 2026
SL2026
3 out of 5 stars review

its ok

Please make the "use tax" part of the Indiana return easier. Ive got everything on excel, please allow me to copy and past large swaths of data rather than manually entering each value. Also this stupid AI on this review keeps changing my words. Turn it off.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 7, 2026
Anonymous
5 out of 5 stars review

TT is okay

Update TT such that if Fed Return is E-mailed, and State is Mailed the process is clearer. TT needs to include direction for correction if a given (1099-B for example) item needed will not open (this happened to me and the TT rep asked me to close Webroot and open TT as Administrator which permitted 1099-B to be opened ... we don't know which one did the trick!)

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 7, 2026
AJdisco
5 out of 5 stars review

Turbo Tax is my go to tax software.

I experienced a problem with the update portion of this program, which caused me to visit a Tech Service to restore my computer. It was most disconcerting. However, they fixed it and I filed by the deadline. All in all, I felt this program was better designed than last year. I was totally frustrated with 2024 version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 12, 2026
marcoswebly
3 out of 5 stars review

yup

I feel software was designed to force the user to upgrade or seek assistance when using. The help section could be designed to actually help or inform the majority of users with responses related to typical tax questions as opposed to the seemingly comprehensive lists designed for experts. I'm saying the help section is not helpful for the majority of users.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 7, 2026
Jh1954
3 out of 5 stars review

Too complex

I have a very simple return and yet it is very difficult to use your product. Besides the complexity of the tax code I think it may be because you have too many options currently. Also I could not find out how to verify the accuracy of the ip pin I entered. Also you force me to use a nickname to submit this review, what a pain!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 2, 2026
Dave S1
3 out of 5 stars review

Turbotax is failing

Was not very good. Have used Turbotax for 24 years and the software has gotten much worse. If you aren't aware of the need to enter data, or the expected outcome, your return will not be accurate. I had the feeling throughout that I was being pushed to use the live online help

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630