The accuracy was perfect, all imported data was exactly what was shown. This version of TurboTax is the best yet in terms of ease of use. The process to download the software to my machine was a little confusing. Step by step instructions would be useful for those who do not download software frequently. The guidance through each section of the process is excellent and facilitates minimizing taxes due. The only reason I did not give five stars was because there were numerous times the software was "Not Responding" taking several minutes to come back.

I've used TurboTax for many years - probably more than 25. This year's version was much more difficult to follow than previous years. Some of the links related to needed corrections did not work and it seemed to be impossible to return to the forms that needed to be corrected. Additionally, this version seemed to be too focused on upselling the user to purchase additional products. In several instances, they seemed to try to trick users into purchasing extra services.

Very good tax software have been using for 25 plus years and have seen the growth of the software in that time. It imports previous tax information very well so as to take some of the burden of not having to input information every year. Have not had any problems with accuracy of my returns. Will continue to use in the future.

The features are good, but have been better in previous years. The guidance works well except for during the review process as it forces entry into the document instead of the Q/A lists. The interface works well and always has! That's I always choose the product. Compatibility covers most major operating systems. However, it would be nice to see a Linux version in the future. I've never had a problem with the accuracy of the product. Lastly, it would be nice to not have to purchase state efile.

This is the first year, after using TurboTax for many years, in which the application crashed in the middle of filling out a return. This occurred multiple times to multiple people in a single household. No data was preserved after each crash and a new return had to be started resulting in many cumulative hours of lost time. A very frustrating experience.

I engaged with a live "expert" who said he can't help me. My issue is that TurboTax is doubling the earned income for the Hawaii state tax calculation resulting in double the tax owed. This is for my daughter who worked in California but is a resident of Hawaii. There was also no explanation for this or a means to undo it. Also, in general TurboTax lacks sufficient explanation on certain items if you need more info on what to enter. I used to use TorboTax for several years but will no longer do so due to the lack of guidance.

TurboTax has always been great. This year your updates do not work requiring me to unhook from my internet to continue. In looking online it appears that this is a problem for many if not all users. I have a current computer with Windows 11 but get a failed update every time.

There are so many things to like about Turbo Tax! Most significant, is the ease from start to finish! From loading the product, to directed guidance about required information all the way to filing. Oh, and should you encounter a problem there's help! Do it yourself, save money, we count on it every year!

Over priced for value/utility received. Default user interface and experience is horrible, despite having been on the market for many years. Design has a seemingly deliberate lack of obvious features that would improve use/experience and little to no user control through settings/preference adjustments. The process for correcting errors, when flagged, is ridiculously devoid of necessary context or information needed to understand and correct the error. Want more detailed feedback? Pay me.

It was going fine until I tried to file my Georgia state tax by e-file and it would not process my payment information, said it hit a snag. Called and talked with one of your agents and we applied the payment on 3/21/2026, went back into today to e-file my Georgias state tax return and it was still not going through because payment would not process. I have been using TuboTax for years and never had a problem until now, The order number for the payment is IEPCA297027609 with a PCA 67016. I have disputed this charge through my credit card ending in 3015. I was told to wait until charge processed to do that.